You should have an ice machine so when peoples ice makers in their rooms don't work, they can have some ice. Also, no forks for the breakfast makes it pretty rough to eat anything but cereal. Shower and Sink in the bathroom have no water pressure. Which makes it hard to take a shower or even wash your face. Brushing your teeth, you might as well use the tub since it was the only place that had any pressure in the bathroom.

You should have an ice machine so when peoples ice makers in their rooms don't work, they can have some ice. Also, no forks for the breakfast makes it pretty rough to eat anything but cereal. Shower and Sink in the bathroom have no water pressure. Which makes it hard to take a shower or even wash your face. Brushing your teeth, you might as well use the tub since it was the only place that had any pressure in the bathroom.

Its was great, the clerk was great, she was very helpful. The room was perfect for the price. Plenty of choices to eat and shop.

Its was great, the clerk was great, she was very helpful. The room was perfect for the price. Plenty of choices to eat and shop.

Room was awesome for a large family. Condition of the room wasn't awful but could use a little better cleaning. Shower didn't have very hot water. Staff friendliness could use some work. Don't be late to breakfast, she takes it down at a little after 9 and will not refill things. Hot tub was broken. For the price I paid this place could have been better with more to offer.

Room was awesome for a large family. Condition of the room wasn't awful but could use a little better cleaning. Shower didn't have very hot water. Staff friendliness could use some work. Don't be late to breakfast, she takes it down at a little after 9 and will not refill things. Hot tub was broken. For the price I paid this place could have been better with more to offer.

I am extremely disappointed in the hospitality from start to finish. EBONY at the front desk was incredibly rude. When I walked up to the counter there was a group in-front of me and a group behind me I have no problem waiting my turn. Ebony was extremely nice to the family in front of me explaining all of the times for the pool and breakfast and directing them to their rooms. When it was my turn there was another lady who seemed like she was in training who asked me my name and that was all. I was never asked to show my ID or even a credit card for payment. She handed me my one card and Ebony whispers to her she only getting one in which I didn’t say anything because I know I could make it work. After handing me my card neither said anything to me explaining where my room was where breakfast or the pool was NOTHING she starts yelling at the family behind me to help them with whatever they needed. I stood there maybe a minute in shock mainly because they didn’t ask for my ID or credit card and then eventually I asked was I finished and she said yea your good so I walked off because I didn’t want my stay to be any worse. Well today comes for check out and my itinerary from Expedia states check out at noon which I agree is odd but about 10:45 I got a knock at the door with a rude guy asking about us checking out I told him what my itinerary said about noon and he stormed off. So we quickly packed up to leave. When my husband was loading the car he could hear the people at the

I am extremely disappointed in the hospitality from start to finish. EBONY at the front desk was incredibly rude. When I walked up to the counter there was a group in-front of me and a group behind me I have no problem waiting my turn. Ebony was extremely nice to the family in front of me explaining all of the times for the pool and breakfast and directing them to their rooms. When it was my turn there was another lady who seemed like she was in training who asked me my name and that was all. I was never asked to show my ID or even a credit card for payment. She handed me my one card and Ebony whispers to her she only getting one in which I didn’t say anything because I know I could make it work. After handing me my card neither said anything to me explaining where my room was where breakfast or the pool was NOTHING she starts yelling at the family behind me to help them with whatever they needed. I stood there maybe a minute in shock mainly because they didn’t ask for my ID or credit card and then eventually I asked was I finished and she said yea your good so I walked off because I didn’t want my stay to be any worse. Well today comes for check out and my itinerary from Expedia states check out at noon which I agree is odd but about 10:45 I got a knock at the door with a rude guy asking about us checking out I told him what my itinerary said about noon and he stormed off. So we quickly packed up to leave. When my husband was loading the car he could hear the people at the

Hotel had friendly staff.

Hotel had friendly staff.

Clean room and staff was very nice

Clean room and staff was very nice

Great place to stay. Suites were very clean and home like experience.

Great place to stay. Suites were very clean and home like experience.

We were on our way home from St. Louis and needed a hotel with an ev charger. Booking and check in went smoothly. Our car charged at the ChargePoint Charger outside for $11.05 overnight. The room was spacious and comfortable. Breakfast was really good with many dairy-free options.

We were on our way home from St. Louis and needed a hotel with an ev charger. Booking and check in went smoothly. Our car charged at the ChargePoint Charger outside for $11.05 overnight. The room was spacious and comfortable. Breakfast was really good with many dairy-free options.

Very comfortable, clean and spacious. Breakfast was very good, as well. Definitely recommend.

Very comfortable, clean and spacious. Breakfast was very good, as well. Definitely recommend.

Lady at front desk was rude like i was a tresspasser.

Lady at front desk was rude like i was a tresspasser.

Noisy guests past 3 am and we complained many times throughout the night. The staff didn’t do anything to help.

I totally understand that rooms purchased thru travel sites are generally lower-quality rooms. However, rooms purchased on these sites should be clean and useable. It was obvious when we arrived at our room that it hadn't been attended to in quite a while...layer of dust on the table surfaces, tv, etc. The bathroom wall by the shower was filthy. And, the couch cushions smelled very distinctly and strongly of urine. The poor housekeeping items I could deal with - like I said, I know the rooms are undesireables. However, the urine-smelling couch cushions were unacceptable. I did ask the front desk for fresh cushion covers and was told that there were none on hand but that a note would be made for our room for housekeeping to attend to that issue the next morning. We were there 3 days, and no one ever updated us on the status of our couch covers; so, we were unable to use the couch for our entire stay. Additionally, our stay included a Sunday - breakfast is until 10:30am that day. We arrived at the dining area at 10:05am, and most items at the hot counter were empty. The kitchen help informed us that there were not bringing out anything else hot but offered to add hot water to the empty gravy container to see if they could muster up enough to cover a biscuit. At checkout, I was informed that they just "got so busy" and were "short staffed" so things got overlooked. You're a hotel - it was spring break - don't you expect to be busy? Don't give excuses. Do better.

Noisy guests past 3 am and we complained many times throughout the night. The staff didn’t do anything to help.

I totally understand that rooms purchased thru travel sites are generally lower-quality rooms. However, rooms purchased on these sites should be clean and useable. It was obvious when we arrived at our room that it hadn't been attended to in quite a while...layer of dust on the table surfaces, tv, etc. The bathroom wall by the shower was filthy. And, the couch cushions smelled very distinctly and strongly of urine. The poor housekeeping items I could deal with - like I said, I know the rooms are undesireables. However, the urine-smelling couch cushions were unacceptable. I did ask the front desk for fresh cushion covers and was told that there were none on hand but that a note would be made for our room for housekeeping to attend to that issue the next morning. We were there 3 days, and no one ever updated us on the status of our couch covers; so, we were unable to use the couch for our entire stay. Additionally, our stay included a Sunday - breakfast is until 10:30am that day. We arrived at the dining area at 10:05am, and most items at the hot counter were empty. The kitchen help informed us that there were not bringing out anything else hot but offered to add hot water to the empty gravy container to see if they could muster up enough to cover a biscuit. At checkout, I was informed that they just "got so busy" and were "short staffed" so things got overlooked. You're a hotel - it was spring break - don't you expect to be busy? Don't give excuses. Do better.

Excellent amenities, very clean, nice staff, great breakfast and nice space. Would absolutely stay again!

Excellent amenities, very clean, nice staff, great breakfast and nice space. Would absolutely stay again!

Not enough parking We had to park in the street

Not enough parking We had to park in the street

All the staff were very nice, and helpful. Breakfast was really good. We didn’t have breakfast anywhere else except the last day we were there.

All the staff were very nice, and helpful. Breakfast was really good. We didn’t have breakfast anywhere else except the last day we were there.

The elevator was out of service we had to cary our luggage up the steps . It was a chair in the room with metal shard sticking out of had to put a sheet over to keep it from tearing our clothes and scratching us. Also bathroom wasn’t that clean had rusty hinges on the door and where the shower curtains was it was a lot of calcium and rust. We complained about the dog hair in the room . And the room had a bad smell. And the service was terrible we could not enjoy ourself we could not have a normal conversation without the neighbors next to us that we were talking to loud . We spent a lot of money on that hotel to be told at 6 pm that we were talking to loud.. this is the worse experience of a hotel that I’ve ever had

The elevator was out of service we had to cary our luggage up the steps . It was a chair in the room with metal shard sticking out of had to put a sheet over to keep it from tearing our clothes and scratching us. Also bathroom wasn’t that clean had rusty hinges on the door and where the shower curtains was it was a lot of calcium and rust. We complained about the dog hair in the room . And the room had a bad smell. And the service was terrible we could not enjoy ourself we could not have a normal conversation without the neighbors next to us that we were talking to loud . We spent a lot of money on that hotel to be told at 6 pm that we were talking to loud.. this is the worse experience of a hotel that I’ve ever had