Beds had no box spring and were incredibly low to the floor. Sheets didn’t even fit on the bed. Bed was uncomfortable. There were no black out curtains - just a shade that let a lot of parking lot light in. Hotel was loud.

Beds had no box spring and were incredibly low to the floor. Sheets didn’t even fit on the bed. Bed was uncomfortable. There were no black out curtains - just a shade that let a lot of parking lot light in. Hotel was loud.

Top to bottom professional yet warm and welcoming. One of my best lodging experiences at any level! My compliments

Top to bottom professional yet warm and welcoming. One of my best lodging experiences at any level! My compliments

I stay at lots of hotels, some of which are very nice resorts. I’ve never met a staff as friendly as this staff. I don’t know all of the names but Blue, the person working next to him and the woman that worked in the breakfast area both mornings (9/28 and 9/29) were strikingly different (better) than other people in their positions. It was as if I was at a bed and breakfast. Please make sure they know they’re doing a wonderful job.

I stay at lots of hotels, some of which are very nice resorts. I’ve never met a staff as friendly as this staff. I don’t know all of the names but Blue, the person working next to him and the woman that worked in the breakfast area both mornings (9/28 and 9/29) were strikingly different (better) than other people in their positions. It was as if I was at a bed and breakfast. Please make sure they know they’re doing a wonderful job.

The first room of our 3 night stay started out ok. Here is what I noticed. The shower would not get hot. When I asked about it I was told to run the sink water cause the water heater was on other side. I Ran the water for over 5 minutes and still not hot. Then the curtain is so short the water leaks to the floor and you need extra towels to clean it up. The AC is set to a certain temperature and even if you lower the temp it will not get colder. Staff was rude and not helpful just on their phones or sitting around chatting. They moved us to our second room where the curtain again was to short. Water temp was great but the water faucets were falling offf. The AC had the same issue. I don’t think the small savings you might get is worth staying here. Stay downtown.

The first room of our 3 night stay started out ok. Here is what I noticed. The shower would not get hot. When I asked about it I was told to run the sink water cause the water heater was on other side. I Ran the water for over 5 minutes and still not hot. Then the curtain is so short the water leaks to the floor and you need extra towels to clean it up. The AC is set to a certain temperature and even if you lower the temp it will not get colder. Staff was rude and not helpful just on their phones or sitting around chatting. They moved us to our second room where the curtain again was to short. Water temp was great but the water faucets were falling offf. The AC had the same issue. I don’t think the small savings you might get is worth staying here. Stay downtown.

Nice staff and good breakfast

Unbelievably, this hotel had no hot water during peak times of water use. I would rank this hotel highly if not for this basic expected amenity. The person at the front desk incredulously said with a straight face that there is no hot water when the hotel is full!

Our room smelled like smoke but the clerk quickly gave us a new room. There were a fee ants which is why we gave it a slightly lower rating for cleanliness. The housekeepers did not clean our room although we were there for 3 nights and 4 days. Om

Staff was friendly, rooms were clean, breakfast was great! We will stay again when we are in North Carolina.

Staff was friendly, rooms were clean, breakfast was great! We will stay again when we are in North Carolina.

We have stayed here many times and each time it is great. It is clean, which is our priority. The staff are incredibly kind and welcoming. The breakfast is always fresh and hot. Nothing bad to say at all.

We have stayed here many times and each time it is great. It is clean, which is our priority. The staff are incredibly kind and welcoming. The breakfast is always fresh and hot. Nothing bad to say at all.

Excellent property and a wonderful stay!

Excellent property and a wonderful stay!

The only thing was how low the bed was in our room and the tub was a little high to get in and out of. The toilet was different and had to adjust to it so we felt comfortable.

The only thing was how low the bed was in our room and the tub was a little high to get in and out of. The toilet was different and had to adjust to it so we felt comfortable.

Just one niggt. Great for what we needed.

Just one niggt. Great for what we needed.

Nice hotel...wished for hot tub...good breakfast.

Nice hotel...wished for hot tub...good breakfast.

Great hotel, very clean, good location, easy on and off our route

Great hotel, very clean, good location, easy on and off our route

We were frustrated to find that the room we booked had been given to someone else. There are not sufficient wheelchair accessible rooms and not being able to accurately reserve one is problematic. Everything else about our stay was very good.

We were frustrated to find that the room we booked had been given to someone else. There are not sufficient wheelchair accessible rooms and not being able to accurately reserve one is problematic. Everything else about our stay was very good.

Everyone was friendly and kind! The hotel itself smelled so good no complaints

Everyone was friendly and kind! The hotel itself smelled so good no complaints

Good experience

Good experience

The pool was quiet and clean. The fitness room was open 24 hours. The room was large and clean