4th time staying at this beautiful place. Every room is different too. Cant get over the bathroom - fit for a queen as is the whole building..

Enjoyed staying there and found the owners to be friendly and helpful.

Enjoyed staying there and found the owners to be friendly and helpful.

Nice hotel but a few things not happy with. Shoes off at front door and standing on a rough horsehair rug with no seat provided which is no use for an older person. Arrived the Thursday evening and went out shopping Friday morning, came back to find all my items hidden in a cupboard and door left open. Then 3 people, one after the other arrived at the door in the space of 5 minutes to tell me why stuff had been moved and door left open.Turned out they were photographing the room and said I had been sent a message which I was not. Was told that if you stay more that one night they don’t enter your room unless you request them to which I never did. Felt on edge after this happened and worried that someone else would be knocking on the door. No drinks allowed unless bought from the hotel and no takeaway food allowed in rooms which I understand as it is an old building and smells linger. Was surprised to fine long blonde hair hanging from the lampshade which I thought was a cobweb at first. Also blonde hairs caught in my feet from the carpet as no shoes worn. Room was a lot smaller than it was made to look online. Bed very small and held together with metal clamps, would have been better if this was covered with a drape of some sort. Toilet hinge is metal with green marks on it which look horrible. Towels very rough. A few dusty areas in room and bathroom. Bathroom was lovely and huge. Booked as a treat after a bad year but was disappointed,would not stay again.

Nice hotel but a few things not happy with. Shoes off at front door and standing on a rough horsehair rug with no seat provided which is no use for an older person. Arrived the Thursday evening and went out shopping Friday morning, came back to find all my items hidden in a cupboard and door left open. Then 3 people, one after the other arrived at the door in the space of 5 minutes to tell me why stuff had been moved and door left open.Turned out they were photographing the room and said I had been sent a message which I was not. Was told that if you stay more that one night they don’t enter your room unless you request them to which I never did. Felt on edge after this happened and worried that someone else would be knocking on the door. No drinks allowed unless bought from the hotel and no takeaway food allowed in rooms which I understand as it is an old building and smells linger. Was surprised to fine long blonde hair hanging from the lampshade which I thought was a cobweb at first. Also blonde hairs caught in my feet from the carpet as no shoes worn. Room was a lot smaller than it was made to look online. Bed very small and held together with metal clamps, would have been better if this was covered with a drape of some sort. Toilet hinge is metal with green marks on it which look horrible. Towels very rough. A few dusty areas in room and bathroom. Bathroom was lovely and huge. Booked as a treat after a bad year but was disappointed,would not stay again.

Beautiful place, but I didn’t like being asked to remove shoes. I understand why, but not when I’m paying to stay somewhere

Beautiful place, but I didn’t like being asked to remove shoes. I understand why, but not when I’m paying to stay somewhere

Check-in was wierd and instructions were garbled. As room no did not appear on booking info I had to try each room to actually find an unlocked door. The check-in advice (times) were inconsistent. But Wow! The interior was fascinating and despite being renovated retained its 200+ year old charm. The room was spacious and supplied to 4* standard. The view and location refects its price.

Check-in was wierd and instructions were garbled. As room no did not appear on booking info I had to try each room to actually find an unlocked door. The check-in advice (times) were inconsistent. But Wow! The interior was fascinating and despite being renovated retained its 200+ year old charm. The room was spacious and supplied to 4* standard. The view and location refects its price.

Centrally located and beautifully renovated building. The owners were friendly and helpful. We would be happy to stay again.

Centrally located and beautifully renovated building. The owners were friendly and helpful. We would be happy to stay again.

Lovely place. Room was too warm even with the window open (which let in the road noise). Overall happy with our stay

Lovely place. Room was too warm even with the window open (which let in the road noise). Overall happy with our stay

We really enjoyed our stay. The property was a unique place with lots of character. The location in the center of town was excellent too.

We really enjoyed our stay. The property was a unique place with lots of character. The location in the center of town was excellent too.

I loved all of the charm and character. The owners were friendly and accomodating.

I loved all of the charm and character. The owners were friendly and accomodating.

Really unexpected - 700 year old period property. A credit to the owners.

Really unexpected - 700 year old period property. A credit to the owners.

Easy and relaxed

Easy and relaxed

All good

All good

Beautiful, clean with friendly staff. Highly recommend. I will certainly be back.

Beautiful, clean with friendly staff. Highly recommend. I will certainly be back.

There is no desk clerk to meet you - just instructions by email with a door code and where to find your room and keys. Though not the hotel's fault, Google Maps took me to the back side of this property and it took us about 15 minutes to find the hotel. We walked by the police station and asked a couple of policemen and they didn't even know where it was. The hotel is a very old building, but well kept with spacious rooms and nice decor. There is no A/C and since we were there in mid-June, it was really hot in our suite. Now that we know where it is, we would be happy to stay there again - just not in June. :)

There is no desk clerk to meet you - just instructions by email with a door code and where to find your room and keys. Though not the hotel's fault, Google Maps took me to the back side of this property and it took us about 15 minutes to find the hotel. We walked by the police station and asked a couple of policemen and they didn't even know where it was. The hotel is a very old building, but well kept with spacious rooms and nice decor. There is no A/C and since we were there in mid-June, it was really hot in our suite. Now that we know where it is, we would be happy to stay there again - just not in June. :)

Difficult to rate with one number. In a quieter location I'd give it a five star BUT given its location on a major and very busy street I can't give it more than 3 stars. Were I to visit Maidstone again (and I can't conceive why I'd want to) I would stay elsewhere. Great place in a lousy location. Just one travelers opinion.

Difficult to rate with one number. In a quieter location I'd give it a five star BUT given its location on a major and very busy street I can't give it more than 3 stars. Were I to visit Maidstone again (and I can't conceive why I'd want to) I would stay elsewhere. Great place in a lousy location. Just one travelers opinion.

Truly beautiful. You step behind this big red door to another place of just beauty and tranquillity.

Truly beautiful. You step behind this big red door to another place of just beauty and tranquillity.

Beautiful restoration of the building, owners deserve medals for this alone! Easy parking round the corner, beautiful rooms and a lovely stay. Thank you.