I was driving on a long trip with my dog and needed an overnight stay at a pet friendly hotel. The hotel room was comfortable for my quick stay, easy in and out with the dog, and the free breakfast was all I needed before getting back on the road.

I was travelling alone with 3 children. We knew we were going to arrive very late at the hotel (past midnight) therefore we called the hotel to let them know and they confirmed our reservation and told us that it was fine as long as we arrived before 3AM. We arrived at 1:30am and greeted very rudely by the night staff named Keith. He told us that the hotel had been overbooked so he didn't have a room for us. Even after showing the confirmation number and letting him know (and showing him) that we had called to confirm, he still refused to give us a room (said he had 2 left) and was very rude. He didn't even help to find us another hotel nearby. I was basically left stranded alone with 3 kids with no hotel room at 1:30am...all of the surrounding hotels were already fully booked so ended up sleeping in our car which was quite a frightening experience as a woman alone with kids!

Stood at the desk for 20 minutes while they tried to figure out why my payment wasn't showing. They finally gave me a room and came to the room 15 minutes after settling in and told me to come back to the desk they got my payment and needed me to sign paperwork. Room was outdated and smelled of old stale cigarette smoke but otherwise appeared clean. The only reason I didn't complain was due to just wanting to sleep after driving all day and having to continue driving in the morning.

Was a good stay but wi-fi was not consistent. Kept cutting out.

Was a good stay but wi-fi was not consistent. Kept cutting out.

Great place and staff

Great place and staff

The staff was friendly and the facility comfortable, clean, and affordable. I'll bring my dog next time!