The property is adjacent to a building site and to get from the parking behind a supermarket because the lift park could not accommodate our vehicle one must push cases through an uneven dirty restricted building zone and rubbish bin walk. We should have been told. The apartment is basically equipped and was dirty / dusty in every room not to mention the disgusting surprise under one of the beds that really should have been picked up by staff cleaning. The heating lamps do not work in the bathrooms nor was this addressed the heating was unresponsive. They sent a cleaner to clean the toaster and replace a broken light she cleaned the disgusting toaster with a bleach product it remained Moldy and unusable on the inside as well as chili ally contaminated. Not enough pots for cooking and the ones given were dirty. Servicing frequency means certain items were insufficiently supplied ie towels supplied were one for each person for a week! Here is a tip it’s not a good idea to put tea towels on top of the rubbish bins in the kitchen. The price was high compared to where we normally stay which has none of these issues.

The property is adjacent to a building site and to get from the parking behind a supermarket because the lift park could not accommodate our vehicle one must push cases through an uneven dirty restricted building zone and rubbish bin walk. We should have been told. The apartment is basically equipped and was dirty / dusty in every room not to mention the disgusting surprise under one of the beds that really should have been picked up by staff cleaning. The heating lamps do not work in the bathrooms nor was this addressed the heating was unresponsive. They sent a cleaner to clean the toaster and replace a broken light she cleaned the disgusting toaster with a bleach product it remained Moldy and unusable on the inside as well as chili ally contaminated. Not enough pots for cooking and the ones given were dirty. Servicing frequency means certain items were insufficiently supplied ie towels supplied were one for each person for a week! Here is a tip it’s not a good idea to put tea towels on top of the rubbish bins in the kitchen. The price was high compared to where we normally stay which has none of these issues.

Need more people on reception this handle the calls

Need more people on reception this handle the calls

Lovely apartment close to station and restaurants. It is a contactless apartment, no receptionist on duty. This is all explained in the booking process but an email 24hrs before arrival would help as it is complicated. We arrived after a 7hr car trip and had to request the email with instructions. If you are not a smart phone user do not book this apartment as your phone is needed at every step even to place rubbish in the dumpsters!! 2 bedroom apartment was clean and comfortable with kitchen well equipped. Will stay again as now we know the process!

Lovely apartment close to station and restaurants. It is a contactless apartment, no receptionist on duty. This is all explained in the booking process but an email 24hrs before arrival would help as it is complicated. We arrived after a 7hr car trip and had to request the email with instructions. If you are not a smart phone user do not book this apartment as your phone is needed at every step even to place rubbish in the dumpsters!! 2 bedroom apartment was clean and comfortable with kitchen well equipped. Will stay again as now we know the process!

The access and security to the property was good. I didn’t realise that you needed to pre arrange the parking, but overall easy location, neat and tidy place. Cosy little place with good heating and quiet.

The access and security to the property was good. I didn’t realise that you needed to pre arrange the parking, but overall easy location, neat and tidy place. Cosy little place with good heating and quiet.

We disappointed that the aircon repeatedly failed. Additionally, there was a fan that ran off and on through the night.

We disappointed that the aircon repeatedly failed. Additionally, there was a fan that ran off and on through the night.

Terrible check-in system. Relient on a charged phone!!!. Car park didn't allow us in. Lucky the bodycorp man spotted us and helped.

Terrible check-in system. Relient on a charged phone!!!. Car park didn't allow us in. Lucky the bodycorp man spotted us and helped.

As this was booked through Wotif Anchorage had no intentions of being supportive of date changes In a time of COVID uncertainty, cooperation and understanding is key for future bookings, therefore I rate this as Very Poor

As this was booked through Wotif Anchorage had no intentions of being supportive of date changes In a time of COVID uncertainty, cooperation and understanding is key for future bookings, therefore I rate this as Very Poor

easy location

easy location

Location great, after hrs person didn't know local parking options for longer than 3hr parking. It's across the rail in the railway carpark for those who's car don't fit in the stacker parking inside building. Other than that was great thanks.

clean and tidy. Great location.

The apartment was very clean and in a great condition for what we wanted

The apartment was very clean and in a great condition for what we wanted

The apartment itself was good and the location but the room was very dusty. The dust was very visible and couldn't open the window as it was locked. Second time we stayed here. Great location. Cleaning definitely needs improvement.

The apartment itself was good and the location but the room was very dusty. The dust was very visible and couldn't open the window as it was locked. Second time we stayed here. Great location. Cleaning definitely needs improvement.

Very convenient location. Good size bedrooms with ensuites.

Apartment was a good size with all required amenities. Cleanliness could be improved a little, but overall was fine. Location excellent, although a bit noisy early morning.

Apartment was a good size with all required amenities. Cleanliness could be improved a little, but overall was fine. Location excellent, although a bit noisy early morning.

Even I paid overprice of this accomodation,We didn't get ocean view. Such a waste of money.

Even I paid overprice of this accomodation,We didn't get ocean view. Such a waste of money.

Excellent facility and we will continue to stay there.

Excellent facility and we will continue to stay there.

Two minor gripes: little difficulty finding the correct keypad as it was hidden behind a door below the keypad for permanent residents; and the bathroom heatlamp wasn't working (though I didn't need it). Clean and comfortable with modern appliances and free WiFi. Especially liked the nespresso as I wasn't staying long enough to cook any meals.

Two minor gripes: little difficulty finding the correct keypad as it was hidden behind a door below the keypad for permanent residents; and the bathroom heatlamp wasn't working (though I didn't need it). Clean and comfortable with modern appliances and free WiFi. Especially liked the nespresso as I wasn't staying long enough to cook any meals.

Nicely presented apartment, clean with good amenities. Our apartment was on the second floor and faced the back of Hampton Market. Very noisy at 3 in the morning with fruit and veg deliveries and again at 5am with trucks and forklifts. We did see other apartments higher up and facing the bay, and they were very nice.