It is just like in the pictures. Everything was really good and our stay was very nice. Would recommend for a stay in Kraków.

An absolutely super place. Close to the Old town. I would recommend it to everybody.

An absolutely super place. Close to the Old town. I would recommend it to everybody.

Great location, close to restaurants, bars and cultural sites. Easy check in and comfortable apartments. Good service in the reception. Would have been great with a iron in the apartment as well.

Great location, close to restaurants, bars and cultural sites. Easy check in and comfortable apartments. Good service in the reception. Would have been great with a iron in the apartment as well.

We really had a lovely stay at this property and would definitely recommend and stay again. Location is great in the heart of the Jewish quarter in-between the old town and ghetto areas. The apartment was lovely and well kept.

We really had a lovely stay at this property and would definitely recommend and stay again. Location is great in the heart of the Jewish quarter in-between the old town and ghetto areas. The apartment was lovely and well kept.

Igor at the reception was super helpful, Apartments are great and spacious and are very well situated in the middle of everything

Igor at the reception was super helpful, Apartments are great and spacious and are very well situated in the middle of everything

Very nice apartment. Friendly en helpful reception.

Very nice apartment. Friendly en helpful reception.

Great customer service, close to everything

Great customer service, close to everything

Nice clean place, the host was very plesant. Breakfast was delivered to us even tho we missed the deadline to order it they made sure we were fed before travel. Overall great experience.

Nice clean place, the host was very plesant. Breakfast was delivered to us even tho we missed the deadline to order it they made sure we were fed before travel. Overall great experience.

Nice studio apartment , clean , lots of room and nice location ! Cozy.

Nice studio apartment , clean , lots of room and nice location ! Cozy.

Room itself was lovely and in a great location. However the lack of anyone on reception was difficult and severely tested when my room key didn’t work one night. Also the lack of a cleaning service during our stay was annoying with a lack of towels and toilet roll by our last day. All in all though it was a nice place and I would stay again.

Room itself was lovely and in a great location. However the lack of anyone on reception was difficult and severely tested when my room key didn’t work one night. Also the lack of a cleaning service during our stay was annoying with a lack of towels and toilet roll by our last day. All in all though it was a nice place and I would stay again.

The reception is almost entirely unstaffed and the email they provided they don't answer either. They pull out coach they provide is incredibly dirty and full of stains and the "sheet" they give doesn't cover half of it but you can't ask anyone for anything since no one's there. I wouldn't recommend and won't stay again solely on the complete lack of communication. Too stressful for a holiday.

The reception is almost entirely unstaffed and the email they provided they don't answer either. They pull out coach they provide is incredibly dirty and full of stains and the "sheet" they give doesn't cover half of it but you can't ask anyone for anything since no one's there. I wouldn't recommend and won't stay again solely on the complete lack of communication. Too stressful for a holiday.

Great location, property size good for a family of four. Main shower head needs replacing (smaller second head was fine) bathroom drainage could smell at times, small issues easily rectified. Would recommend this property.

Great location, property size good for a family of four. Main shower head needs replacing (smaller second head was fine) bathroom drainage could smell at times, small issues easily rectified. Would recommend this property.

Worked well with the correspondence and the person at the front desk was very helpful an pleasant 🙂

Worked well with the correspondence and the person at the front desk was very helpful an pleasant 🙂

The apartment was great. Really great! Spotlessly clean, modern and in great location. However there is only housekeeping every 3 days. This is NOT mentioned in Hotels.com or BC 29 Residence websites. It is clearly stated in the information in the apartment itself. Bit late! That information should be made clear to the customer BEFORE they book/turn up. Also, Hotels.com told me I was due a bottle of wine as a VIP Silver customer. The property said they don’t partake of that promotion. Hotels.com told me its availability dependant. Poor advertising! If the property doesn’t offer that then REMOVE it from your description! However the property manager kindly honoured it from his own pocket. Communication with property manager sometimes not great as messages go through Hotels.com. We got managers WhatsApp and that was great. Reception only manned very occasionally. I wouldn’t stay here again. Not due to the property, but because I like the services offered by a normal hotel eg breakfast in a restaurant, someone on reception to communicate easily with, and daily housekeeping.

The apartment was great. Really great! Spotlessly clean, modern and in great location. However there is only housekeeping every 3 days. This is NOT mentioned in Hotels.com or BC 29 Residence websites. It is clearly stated in the information in the apartment itself. Bit late! That information should be made clear to the customer BEFORE they book/turn up. Also, Hotels.com told me I was due a bottle of wine as a VIP Silver customer. The property said they don’t partake of that promotion. Hotels.com told me its availability dependant. Poor advertising! If the property doesn’t offer that then REMOVE it from your description! However the property manager kindly honoured it from his own pocket. Communication with property manager sometimes not great as messages go through Hotels.com. We got managers WhatsApp and that was great. Reception only manned very occasionally. I wouldn’t stay here again. Not due to the property, but because I like the services offered by a normal hotel eg breakfast in a restaurant, someone on reception to communicate easily with, and daily housekeeping.

Very good position for local restaurants and bars. Walking distance from the old town area, 15/20 min.

Very good position for local restaurants and bars. Walking distance from the old town area, 15/20 min.

Such a beautiful, clean and well decorated place located in a nice neighborhood.

Such a beautiful, clean and well decorated place located in a nice neighborhood.

The room/apartment was really nice and clean. It was big, had its own kitchen and had all facilities one could need. The neighborhood is also really nice and it was close to everything. There are a lot of nice restaurants and bars around, and it only takes 20 minutes to walk to the old city. The only thing that wasn't the best with our stay was the breakfast. Well the breakfast itself was good and the portions were big. But 2 of 4 mornings we got the wrong breakfast and 1 morning we didn't get any breakfast at all (you have to order it the day before and it gets delivered to the door). But since the portions were so big we had saved some in the fridge, so it worked out any way. But other than that it was a really good stay, would definitely recommend it.