Loved everything about our stay.

Loved everything about our stay.

helpful well trained and well presented staff

helpful well trained and well presented staff

Excellent location, facilities and lovely staff, overall superb stay

Excellent location, facilities and lovely staff, overall superb stay

We were very pleasantly surprised when our room not only had a spacious balcony with a table and chairs, but also a lovely view of the Thames and the hotel grounds. The room price -- which was reasonable for such a nice room in a beautiful small town next to Oxford and near London -- included a comfortable king-size bed, a full breakfast that we ordered from a menu - and even included Scottish salmon - as well as the parking. Check-in and check-out were both friendly and efficient. Highly recommend!

We were very pleasantly surprised when our room not only had a spacious balcony with a table and chairs, but also a lovely view of the Thames and the hotel grounds. The room price -- which was reasonable for such a nice room in a beautiful small town next to Oxford and near London -- included a comfortable king-size bed, a full breakfast that we ordered from a menu - and even included Scottish salmon - as well as the parking. Check-in and check-out were both friendly and efficient. Highly recommend!

Nice hotel with friendly, helpful staff but the room was quite small and the TV was the smallest I have seen anywhere. Disappointing that the pool and restaurant close early on bank holidays but breakfast was excellent. Plenty of parking and a good location in Henley

Nice hotel with friendly, helpful staff but the room was quite small and the TV was the smallest I have seen anywhere. Disappointing that the pool and restaurant close early on bank holidays but breakfast was excellent. Plenty of parking and a good location in Henley

Everything about our trip was lovely. Except the room we were given. Our room 17 located at the back of the building above the kitchen. The noise of the air con units from the kitchen started work about 4am. There was no air con in the room and it was extremely warm in there. We couldn’t open the windows because of the noise. Phylis Court is a lovely place to stay if you don’t have this type of room. The service is above and beyond the location is delightful and so near the town

Everything about our trip was lovely. Except the room we were given. Our room 17 located at the back of the building above the kitchen. The noise of the air con units from the kitchen started work about 4am. There was no air con in the room and it was extremely warm in there. We couldn’t open the windows because of the noise. Phylis Court is a lovely place to stay if you don’t have this type of room. The service is above and beyond the location is delightful and so near the town

This is a beautiful hotel in lovely surroundings and the staff were so helpful especially the guy in the bar who gave us tips where to go and eat if we chose eat out. I wish I could remember his name, he was an older member of staff and so helpful. The lunch menu was reasonable and the food looked delicious as was breakfast.

This is a beautiful hotel in lovely surroundings and the staff were so helpful especially the guy in the bar who gave us tips where to go and eat if we chose eat out. I wish I could remember his name, he was an older member of staff and so helpful. The lunch menu was reasonable and the food looked delicious as was breakfast.

Excellent hotel in great location

Excellent hotel in great location

All the staff were lovely . A special mention thoughto Molly on the reception who sorted a slight issue concerning a computer error at the end of our stay . She was very professional and a credit to the hotel

All the staff were lovely . A special mention thoughto Molly on the reception who sorted a slight issue concerning a computer error at the end of our stay . She was very professional and a credit to the hotel

Location excellent ,staff are so friendly and courteous breakfast and breakfast room felt very luxurious linen table clothes and napkins and breakfast cooked to order with views of the garden and river had a lovely time definitely return.

Location excellent ,staff are so friendly and courteous breakfast and breakfast room felt very luxurious linen table clothes and napkins and breakfast cooked to order with views of the garden and river had a lovely time definitely return.

We attended a seminar regarding cruise holidays and partnerships at this location. Having decided on an overnight stay we were pleasantly surprised that the midweek prices were so reasonable. Although there are some dress codes for the members areas for dining, the alternative orangery restaurant overlooking the Thames was perfectly adequate - smart casual attire collared shirt/polo shirt and one colour smart denims was sufficient. Staff very friendly and attentive, Recommend the Afternoon Tea with Bubbly well priced. Evening meal in same location excellent value on the set dinner menu two courses for £52 Food selection and the dishes were superb. Rooms at the Hotel were older but spotless and robes included along with an excellent selection of choices for breakfast in the price, Leisure facilities and staff were also very good and overall out of season this is a well priced hotel for an upmarket midweek stay we couldn.t find fault - apart from the rain meaning no use of the croquet lawns! Thames side walks on a better day would be lovely.

We attended a seminar regarding cruise holidays and partnerships at this location. Having decided on an overnight stay we were pleasantly surprised that the midweek prices were so reasonable. Although there are some dress codes for the members areas for dining, the alternative orangery restaurant overlooking the Thames was perfectly adequate - smart casual attire collared shirt/polo shirt and one colour smart denims was sufficient. Staff very friendly and attentive, Recommend the Afternoon Tea with Bubbly well priced. Evening meal in same location excellent value on the set dinner menu two courses for £52 Food selection and the dishes were superb. Rooms at the Hotel were older but spotless and robes included along with an excellent selection of choices for breakfast in the price, Leisure facilities and staff were also very good and overall out of season this is a well priced hotel for an upmarket midweek stay we couldn.t find fault - apart from the rain meaning no use of the croquet lawns! Thames side walks on a better day would be lovely.

Perfect for our requirements.

Perfect for our requirements.

The question to ask is would you go back and our answer would be a definite yes . A lovely old style ambience in a stunning location over looking the Thames . All the food was excellent and memorable starting with roast beef sandwich at lunch . Then smoked pigeon followed by sea bream for dinner . The full breakfast was perfection .

The question to ask is would you go back and our answer would be a definite yes . A lovely old style ambience in a stunning location over looking the Thames . All the food was excellent and memorable starting with roast beef sandwich at lunch . Then smoked pigeon followed by sea bream for dinner . The full breakfast was perfection .

It was all very good until we were informed that there was a charge for what we had been told was a free room upgrade. The charge was withdrawn when we challenged it but there was no attempt at an apology.

It was all very good until we were informed that there was a charge for what we had been told was a free room upgrade. The charge was withdrawn when we challenged it but there was no attempt at an apology.

Excellent hotel in wonderful grounds opposite the Thames

Excellent hotel in wonderful grounds opposite the Thames

I had a very bad experience. Arrived in my room to find a bathroom bin full of the previous residents rubbish and an un-flushed toilet with a number 2 which had clearly been festering for some time at the bottom of the toilet bowl. Reported to reception and this was cleaned. I woke up the next morning to find little red/brown bugs on the bed/duvet/pillow. I accidentally crushed one which was filled with blood, my blood! It was bed bugs! I was bitten all over. The bites were itchy and very sore, some still are now. Nearly a week on and I’m still in the process of trying to decontaminate my suitcase, belongings and car to ensure I don’t end up infesting my own home. They did not charge me for the room in the end, but there has been a cost to me physically from the bites, the seemingly endless effort of dealing with the aftermath, including the destruction of clothes from boil washing.

I had a very bad experience. Arrived in my room to find a bathroom bin full of the previous residents rubbish and an un-flushed toilet with a number 2 which had clearly been festering for some time at the bottom of the toilet bowl. Reported to reception and this was cleaned. I woke up the next morning to find little red/brown bugs on the bed/duvet/pillow. I accidentally crushed one which was filled with blood, my blood! It was bed bugs! I was bitten all over. The bites were itchy and very sore, some still are now. Nearly a week on and I’m still in the process of trying to decontaminate my suitcase, belongings and car to ensure I don’t end up infesting my own home. They did not charge me for the room in the end, but there has been a cost to me physically from the bites, the seemingly endless effort of dealing with the aftermath, including the destruction of clothes from boil washing.