They had BED BUGS

We had messaged the hotel letting them know of our late arrival into the city, to which they did not respond. We showed up to the building with no signage to a pitch dark restaurant lobby with zero personnel, turned on our flashlights and made our way up the stairs to find our key card with my name on a sticky note with our room number. The building was left unlocked and unattended with our keys sitting on a desk, which was very unsettling. I would not recommend.

We had messaged the hotel letting them know of our late arrival into the city, to which they did not respond. We showed up to the building with no signage to a pitch dark restaurant lobby with zero personnel, turned on our flashlights and made our way up the stairs to find our key card with my name on a sticky note with our room number. The building was left unlocked and unattended with our keys sitting on a desk, which was very unsettling. I would not recommend.

I enjoyed my stay there, very clean and responsible hotel but limited transportation but overall i am happy with my stay :)

I enjoyed my stay there, very clean and responsible hotel but limited transportation but overall i am happy with my stay :)

Before the bad points, the Queen is well priced and the rooms, that look exactly like the pictures are very clean. There's a shopping centre nearby and some good restaurants in walking distance. But now some bad points to think about. The front door is unmanned, unlocked and often wide open throughout the night meaning anyone off the street can, and did, walk in with full access to your corridor. There is of course no one to get rid of them......except you the guest! If the fire alarm goes off, as it did, there is no one there to investigate the source or reset it, leaving it to the ingenuity of the guests themselves. It’s not connected to the local fire service by the way. The windows don't open as the smoker next door to us found out after 15 minutes of hitting it......so he just smoked in the corridor. There is no kettle etc in the room. Instead there is vending in the reception. It is above a nightclub style venue. If open, it will be noisy. If you wish to work as unpaid hotel security then consider the Queen.

Before the bad points, the Queen is well priced and the rooms, that look exactly like the pictures are very clean. There's a shopping centre nearby and some good restaurants in walking distance. But now some bad points to think about. The front door is unmanned, unlocked and often wide open throughout the night meaning anyone off the street can, and did, walk in with full access to your corridor. There is of course no one to get rid of them......except you the guest! If the fire alarm goes off, as it did, there is no one there to investigate the source or reset it, leaving it to the ingenuity of the guests themselves. It’s not connected to the local fire service by the way. The windows don't open as the smoker next door to us found out after 15 minutes of hitting it......so he just smoked in the corridor. There is no kettle etc in the room. Instead there is vending in the reception. It is above a nightclub style venue. If open, it will be noisy. If you wish to work as unpaid hotel security then consider the Queen.

Great staff

Great staff

A discreet and comfortable place

A discreet and comfortable place

Otimo hotel recomendo

Otimo hotel recomendo

The restaurant of the hotel is gourmet, the dinner was excellent!

The restaurant of the hotel is gourmet, the dinner was excellent!

- Staff are very friendly and helpful. The best. - The area is quiet and close to M1 metro. 25 minutes to Duomo square. - Room is spacious and the bed is excellent. Air conditioning is available. - Cleanliness is good. Could be better at 4/5. But nothing serious to put you off from staying there. - Things that could be better: 1. No safe in the room. May not be a big deal though. I managed without. 2. No small fridge in the room. Again not a big deal probably. 3. No (or few) hangers to hang clothes. Easy fix. I managed without. Overall, the stay was pleasant. Good to very good on average and highly recommended. Excellent value indeed. Thank you!

- Staff are very friendly and helpful. The best. - The area is quiet and close to M1 metro. 25 minutes to Duomo square. - Room is spacious and the bed is excellent. Air conditioning is available. - Cleanliness is good. Could be better at 4/5. But nothing serious to put you off from staying there. - Things that could be better: 1. No safe in the room. May not be a big deal though. I managed without. 2. No small fridge in the room. Again not a big deal probably. 3. No (or few) hangers to hang clothes. Easy fix. I managed without. Overall, the stay was pleasant. Good to very good on average and highly recommended. Excellent value indeed. Thank you!

Staff very helpful and friendly.

Staff very helpful and friendly.

too much noise at night from the club and people outside the building.

too much noise at night from the club and people outside the building.