The property was nice and newer than many of the surrounding hotels; however, there was a section that was under construction. The sister hotel was under repair as well. However, I was able to use their small exercise room since the primary hotel does not have one. This fact was a surprise as I was under the impression that my hotel had one. Although the hotel surroundings and landscape were lovely, my reservation, which indicated that I would have a partial ocean view, did not reflect my room at all. I was given a room with a nice balcony and a view of the courtyard and walkway. The food options were nice. The pool was great, and the beach seating area was perfect! Suggestions: take plenty of mosquito repellant, speak with an agent if you want an ocean view, and be ready to relax because it is very secluded and quiet. Overall, I had a nice time and would go back.

The property was nice and newer than many of the surrounding hotels; however, there was a section that was under construction. The sister hotel was under repair as well. However, I was able to use their small exercise room since the primary hotel does not have one. This fact was a surprise as I was under the impression that my hotel had one. Although the hotel surroundings and landscape were lovely, my reservation, which indicated that I would have a partial ocean view, did not reflect my room at all. I was given a room with a nice balcony and a view of the courtyard and walkway. The food options were nice. The pool was great, and the beach seating area was perfect! Suggestions: take plenty of mosquito repellant, speak with an agent if you want an ocean view, and be ready to relax because it is very secluded and quiet. Overall, I had a nice time and would go back.

It’s super remote so if you wanna be in a city like area it’s not for you but other than that it was cool I just thought it was in a bigger city it was super remote nothing going on there at all it’s far from everything you would wanna do I would recommend you stay in San Jose or something but it was a great resort other than being away from everything

It’s super remote so if you wanna be in a city like area it’s not for you but other than that it was cool I just thought it was in a bigger city it was super remote nothing going on there at all it’s far from everything you would wanna do I would recommend you stay in San Jose or something but it was a great resort other than being away from everything

The staff were amazing. I enjoyed their quick service and attentiveness to us as guests. I highly recommend this place. They also had many food options for us and easy to make reservations.

The staff were amazing. I enjoyed their quick service and attentiveness to us as guests. I highly recommend this place. They also had many food options for us and easy to make reservations.

The beach is secluded. So secluded it almost feels like its private. The staff is small and very attentive to the customers needs. I would have liked to have had the option to taste more local cuisines.

The beach is secluded. So secluded it almost feels like its private. The staff is small and very attentive to the customers needs. I would have liked to have had the option to taste more local cuisines.

The staff was amazing the property juat needs some more maintenance on the outside and the appliances inside the rooms don’t work but over all i had a great time and will be back in future

The staff was amazing the property juat needs some more maintenance on the outside and the appliances inside the rooms don’t work but over all i had a great time and will be back in future

Excellent Excellent property and staff were amazing!!! The food omg delicious so we're the cocktails. The restaurants on site were all fabulous except for the sushi restaurant upstairs. Would definitely not recommend as their are both AC in restaurant and extremely hot.

Excellent Excellent property and staff were amazing!!! The food omg delicious so we're the cocktails. The restaurants on site were all fabulous except for the sushi restaurant upstairs. Would definitely not recommend as their are both AC in restaurant and extremely hot.

Front Desk Assistance: The front desk was often unhelpful, and responses to requests made via WhatsApp were significantly delayed, averaging 45 minutes, with some inquiries going unanswered. Food Service Delays: Our lunch orders consistently took over an hour to arrive, even when other guests who ordered after us were served first. Additionally, several food items were out of stock at each dinner service, and we experienced long waits and cold food. Pool Noise: The pool area was extremely loud, and the staff did nothing to address the disruptive behavior of other guests, which forced us to leave the area multiple days. The noise was also audible from our room. We even had someone yelling outside our balcony and I had to ask them to leave since it took the staff 20 minutes to respond to our complaint. Room Amenities and Maintenance: Our room lacked basic amenities such as towels and robes, and the hot water was unavailable on one of the days and even when it was fixed it was only luke warm at best. Housekeeping services were also delayed until late in the day, which was inconvenient, often coming after we had gotten back to the room after being gone all day. I even explicitly asked the desk if they could come sooner. Power Outages: The power went out multiple times each day with no backup power or lighting, significantly affecting our comfort and safety. There were no emergency lights in the room so when the power went out and I got up I slipped and fell due to not being able

Front Desk Assistance: The front desk was often unhelpful, and responses to requests made via WhatsApp were significantly delayed, averaging 45 minutes, with some inquiries going unanswered. Food Service Delays: Our lunch orders consistently took over an hour to arrive, even when other guests who ordered after us were served first. Additionally, several food items were out of stock at each dinner service, and we experienced long waits and cold food. Pool Noise: The pool area was extremely loud, and the staff did nothing to address the disruptive behavior of other guests, which forced us to leave the area multiple days. The noise was also audible from our room. We even had someone yelling outside our balcony and I had to ask them to leave since it took the staff 20 minutes to respond to our complaint. Room Amenities and Maintenance: Our room lacked basic amenities such as towels and robes, and the hot water was unavailable on one of the days and even when it was fixed it was only luke warm at best. Housekeeping services were also delayed until late in the day, which was inconvenient, often coming after we had gotten back to the room after being gone all day. I even explicitly asked the desk if they could come sooner. Power Outages: The power went out multiple times each day with no backup power or lighting, significantly affecting our comfort and safety. There were no emergency lights in the room so when the power went out and I got up I slipped and fell due to not being able

The food was really good! The staff really nice! It was our second stay at the Azura, and it won’t be our last! Pura Vida!

The food was really good! The staff really nice! It was our second stay at the Azura, and it won’t be our last! Pura Vida!

This property is beautiful, the staff work very hard & they are so welcoming. We loved it. My only recommendation would be to add some more nightly entertainment.

This property is beautiful, the staff work very hard & they are so welcoming. We loved it. My only recommendation would be to add some more nightly entertainment.

This property is beautiful and the staff is fantastic. My husband and I had a wonderful time staying here for a week.

This property is beautiful and the staff is fantastic. My husband and I had a wonderful time staying here for a week.

The property is aesthetically pleasing but needs some work. There are mold spots growing on the wall and ceiling of certain areas. It would definitely feel more comfortable if the rooms were pristine but they can use some overall shining up. The shower is impractical and leaks all over the floor. The food was really good and available. The staff are very friendly but are a little slow so just be patient and they’ll get what you need. There are limited restaurants and no type of entertainment on the resort besides the lone singer in the main restaurant. Room service is limited so you’d have stock your room with what you need before 10pm. It’s a natural element with the full beauty of Costa Rica for a relaxing experience. Fair warning that there are a plethora of insects and they are relentless. Pack lots of repellant. To enjoy entertainment you do have to leave the resort but the area is pretty safe. We used Guancaste travel for a good price and they were very reliable. Overall I enjoyed my stay in this quaint resort for the price but it could use a few updates.

The property is aesthetically pleasing but needs some work. There are mold spots growing on the wall and ceiling of certain areas. It would definitely feel more comfortable if the rooms were pristine but they can use some overall shining up. The shower is impractical and leaks all over the floor. The food was really good and available. The staff are very friendly but are a little slow so just be patient and they’ll get what you need. There are limited restaurants and no type of entertainment on the resort besides the lone singer in the main restaurant. Room service is limited so you’d have stock your room with what you need before 10pm. It’s a natural element with the full beauty of Costa Rica for a relaxing experience. Fair warning that there are a plethora of insects and they are relentless. Pack lots of repellant. To enjoy entertainment you do have to leave the resort but the area is pretty safe. We used Guancaste travel for a good price and they were very reliable. Overall I enjoyed my stay in this quaint resort for the price but it could use a few updates.

I booked a room with the pool view and they placed me in a honeymoon suite, and the bed had a happy Birthday set up on the bed. The room I originally booked cost more than the honeymoon and they did not credit or refund the difference.

Such a beautiful oasis! We loved the hotel overall— the gracious staff welcomed us, and we enjoyed the room, grounds & restaurants. Incredibly restful space.

I booked a room with the pool view and they placed me in a honeymoon suite, and the bed had a happy Birthday set up on the bed. The room I originally booked cost more than the honeymoon and they did not credit or refund the difference.

Such a beautiful oasis! We loved the hotel overall— the gracious staff welcomed us, and we enjoyed the room, grounds & restaurants. Incredibly restful space.

Wendy was such a great help in this resort. She made us feel sure about our excursions. The food at the restaurant was so good! We the Asian one was the least favorite but the other ones were fantastic!! If you want to have a nice, calm vacation this is the place to be. It’s one of the most beautiful resorts I’ve been to.

Wendy was such a great help in this resort. She made us feel sure about our excursions. The food at the restaurant was so good! We the Asian one was the least favorite but the other ones were fantastic!! If you want to have a nice, calm vacation this is the place to be. It’s one of the most beautiful resorts I’ve been to.

The property was gorgeous, and the staff were so sweet and helpful. They made my birthday week a great experience. Would definitely attend again!

We stayed here for 3 nights and it was a waste of time and money. The staff was horrible! We saw the same 5 people ‘working’ everyday and they were never doing anything. They were so rude and not helpful at all! We had to get up and ask for everything at every meal and at the pool! No one served! We were asked if we wanted coffee for the first time on our last breakfast! We had to get up and ask for everything at the other 2 breakfasts. Even water!! Horrible!! There’s no pool wait service and the bars and pool restaurant are supposed to open at 10:30 but that never happened. They would stroll over there around 10:30/11 and set up. But the drinks were awful!!!! The liquor is weak and I’m pretty sure it’s half water. Disgusting! They have no idea what they are doing at the hotel. The staff act like they are there on vacation and how dare you ask to be waited on!! We ordered food poolside at 10:40 am and at 11:20 I asked about it. It never came out in and he didn’t care at all! We had to go on our excursion hungry. The food is ok. Definitely not worth the all inclusive price. We went to Gustos beach in town 2/3 days we were there! The service, food, atmosphere there was amazing! Thank goodness! It may have saved our whole experience in Samara! I would never return to this hotel and I would NEVER recommend this hotel to anyone. I’m so happy we checked out and went to another hotel. The service there was amazing! Please take my advice DON’T GO HERE! Awful everything! It was clean

We stayed here for 3 nights and it was a waste of time and money. The staff was horrible! We saw the same 5 people ‘working’ everyday and they were never doing anything. They were so rude and not helpful at all! We had to get up and ask for everything at every meal and at the pool! No one served! We were asked if we wanted coffee for the first time on our last breakfast! We had to get up and ask for everything at the other 2 breakfasts. Even water!! Horrible!! There’s no pool wait service and the bars and pool restaurant are supposed to open at 10:30 but that never happened. They would stroll over there around 10:30/11 and set up. But the drinks were awful!!!! The liquor is weak and I’m pretty sure it’s half water. Disgusting! They have no idea what they are doing at the hotel. The staff act like they are there on vacation and how dare you ask to be waited on!! We ordered food poolside at 10:40 am and at 11:20 I asked about it. It never came out in and he didn’t care at all! We had to go on our excursion hungry. The food is ok. Definitely not worth the all inclusive price. We went to Gustos beach in town 2/3 days we were there! The service, food, atmosphere there was amazing! Thank goodness! It may have saved our whole experience in Samara! I would never return to this hotel and I would NEVER recommend this hotel to anyone. I’m so happy we checked out and went to another hotel. The service there was amazing! Please take my advice DON’T GO HERE! Awful everything! It was clean

The property was gorgeous, and the staff were so sweet and helpful. They made my birthday week a great experience. Would definitely attend again!