I loved this hotel! It is so beautiful and clean! The best breakfast I’ve ever had! Everyone was very kind and nice! Only complaints are one day housekeeping came at 4pm. That is very late. Also this location is far like 30 min from anything else so the taxi is $20 usd each way to get to town. There was also NO Diet Coke and no food or drinks by the pool and no room service. Please start serving room service and Diet Coke and have snacks available by the pool. There is a mini market to get beer/ wine/ soft drinks but little options. Overall would come back but would bring my own snacks

I loved this hotel! It is so beautiful and clean! The best breakfast I’ve ever had! Everyone was very kind and nice! Only complaints are one day housekeeping came at 4pm. That is very late. Also this location is far like 30 min from anything else so the taxi is $20 usd each way to get to town. There was also NO Diet Coke and no food or drinks by the pool and no room service. Please start serving room service and Diet Coke and have snacks available by the pool. There is a mini market to get beer/ wine/ soft drinks but little options. Overall would come back but would bring my own snacks

Great facility especially for full family, but service is not good and weird policies like only suite users can use the main pool.

Great facility especially for full family, but service is not good and weird policies like only suite users can use the main pool.

Meet expectation

Meet expectation

Extra parking fee

Extra parking fee

Great condition of room and pools. The hardware is 5 star-hotel in no doubt. However, unfortunately, the staff training is not there yet. -Harey's staff forgot my order for 20min until I double-check -Buffet restaurant staff cleaned my all dishes before I finish them (I went to restroom) Meanwhile, front dest & Kanazawa's staffs were great + reliable presence of lifeguards was also an asset.

Great condition of room and pools. The hardware is 5 star-hotel in no doubt. However, unfortunately, the staff training is not there yet. -Harey's staff forgot my order for 20min until I double-check -Buffet restaurant staff cleaned my all dishes before I finish them (I went to restroom) Meanwhile, front dest & Kanazawa's staffs were great + reliable presence of lifeguards was also an asset.

Beautiful hotel and lovely staff. My only criticism is that pool closes at 7pm which is a shame as it is still warm and although sun is setting it is a good time to swim. Lots of dining options but a little isolated if you wanted to go elsewhere. A superb hotel in every respect.

Beautiful hotel and lovely staff. My only criticism is that pool closes at 7pm which is a shame as it is still warm and although sun is setting it is a good time to swim. Lots of dining options but a little isolated if you wanted to go elsewhere. A superb hotel in every respect.

This was a beautiful property and the pools were amazing. No one seemed to be using the club access pool and it was empty all the days I was there. I guess most thought the up priced access was unnecessary as well. There is great beach access and all the restaurants at the hotel are great, but there are no other options nearby and NO ROOM SERVICE. The dining also requires reservations in advance or long waits. I didn’t really find an option for a weary soaking wet post pool person to find a bite, except the BBQ, but that was a massive meal and you cook it on a BBQ yourself. The other options were upscale. There was no real convenience store either, just the up priced hotel gift shop with limited options. Also, if you don’t make it to breakfast early, in the first hour of service, expect to wait 30-45 minutes with a pager, even on weekdays. The rooms were very modern and had nice amenities, but it was a struggle to come back to a hot room as the AC shuts off when you leave the room. I can’t imagine it is very efficient for it to be that way as I know I turned it all the way down every time I came back. This hotel is fairly new and I’m sure can make some easy modifications to get there, but too many things put it down the list, ie, out in the middle of nowhere and eating options. There is transportation to and from the airport, bus that was reasonable, but there are only four and only between 9 a.m. - 5 p.m. I had to take a fairly expensive taxi since my flight was later.

This was a beautiful property and the pools were amazing. No one seemed to be using the club access pool and it was empty all the days I was there. I guess most thought the up priced access was unnecessary as well. There is great beach access and all the restaurants at the hotel are great, but there are no other options nearby and NO ROOM SERVICE. The dining also requires reservations in advance or long waits. I didn’t really find an option for a weary soaking wet post pool person to find a bite, except the BBQ, but that was a massive meal and you cook it on a BBQ yourself. The other options were upscale. There was no real convenience store either, just the up priced hotel gift shop with limited options. Also, if you don’t make it to breakfast early, in the first hour of service, expect to wait 30-45 minutes with a pager, even on weekdays. The rooms were very modern and had nice amenities, but it was a struggle to come back to a hot room as the AC shuts off when you leave the room. I can’t imagine it is very efficient for it to be that way as I know I turned it all the way down every time I came back. This hotel is fairly new and I’m sure can make some easy modifications to get there, but too many things put it down the list, ie, out in the middle of nowhere and eating options. There is transportation to and from the airport, bus that was reasonable, but there are only four and only between 9 a.m. - 5 p.m. I had to take a fairly expensive taxi since my flight was later.

Staffs are extremely nice with extraordinary service. I love they arrange valet parking which makes my trip more convenient. Private beach is also well-operated, very clean & safe.

Staffs are extremely nice with extraordinary service. I love they arrange valet parking which makes my trip more convenient. Private beach is also well-operated, very clean & safe.

It was a great resort with many local restaurants nearby.

It was a great resort with many local restaurants nearby.

Amazing views and delicious food. Staff was always courteous and rooms were very clean.

Amazing views and delicious food. Staff was always courteous and rooms were very clean.

Amazing stay at this hotel with my young toddler. Staff were super helpful and friendly, the hotel was equipped with very new amenities and restaurants. The room was clean and very modern.

Amazing stay at this hotel with my young toddler. Staff were super helpful and friendly, the hotel was equipped with very new amenities and restaurants. The room was clean and very modern.

Very good experience

Very good experience

I did not like the beach. The hotel in general was wonderful.

I did not like the beach. The hotel in general was wonderful.

Everything was great! Our family enjoyed a lot.

Everything was great! Our family enjoyed a lot.

Nothing around but pretty close to airport

Nothing around but pretty close to airport

Good

Good