Property has a nice pool and restaurant on site. Need to take a bus or hire a car to get anywhere else (other than to the little supermarket about a 5 minute walk away). Rooms are in dire need of an upgrade, beds are super squeaky, mattresses are not very comfortable. The kitchen and bathroom especially needs to be fixed as even though they're cleaned daily look dirty. Bathroom floods with every shower as the water leaks from the shower. Staff are lovely, Kim the manager is more than happy to help with what's around or organise transport, always a smile on her face. The ladies who clean the rooms are super friendly and do the best they can.

Property has a nice pool and restaurant on site. Need to take a bus or hire a car to get anywhere else (other than to the little supermarket about a 5 minute walk away). Rooms are in dire need of an upgrade, beds are super squeaky, mattresses are not very comfortable. The kitchen and bathroom especially needs to be fixed as even though they're cleaned daily look dirty. Bathroom floods with every shower as the water leaks from the shower. Staff are lovely, Kim the manager is more than happy to help with what's around or organise transport, always a smile on her face. The ladies who clean the rooms are super friendly and do the best they can.

This review is made in the following context: 1. Our to stay at Tropicana Lagoon Apartment was about 5 weeks after Vanuatu was hit by 2 devastating cyclones; 2. Vanuatu is a poor and an undeveloped country and therefore ease of access to modern comfort is limited. We stayed 7 days and was allocated a family room opposite the pool. Upon our arrival we were warmly greeted by Kim the site manager. She was the perfect hostess for the whole duration of our stay. With respect to the room facilities, the air conditioning units are old and not of acceptable working standard if was in Australia. However, this is Vanuatu. We set the temperature to 16 C and with the assistance of the ceiling fan, they provided sufficient comfort. Like the a/c the refrigerator works but is not of acceptable working standard. It was erratic and there were days when the fridge did not work. In the final days we discovered that the adaptor used to plug the refrigerator is loose. Finally, the shower tap leaked. Having made the above remarks, overall, our stay was pleasant and comfortable.

This review is made in the following context: 1. Our to stay at Tropicana Lagoon Apartment was about 5 weeks after Vanuatu was hit by 2 devastating cyclones; 2. Vanuatu is a poor and an undeveloped country and therefore ease of access to modern comfort is limited. We stayed 7 days and was allocated a family room opposite the pool. Upon our arrival we were warmly greeted by Kim the site manager. She was the perfect hostess for the whole duration of our stay. With respect to the room facilities, the air conditioning units are old and not of acceptable working standard if was in Australia. However, this is Vanuatu. We set the temperature to 16 C and with the assistance of the ceiling fan, they provided sufficient comfort. Like the a/c the refrigerator works but is not of acceptable working standard. It was erratic and there were days when the fridge did not work. In the final days we discovered that the adaptor used to plug the refrigerator is loose. Finally, the shower tap leaked. Having made the above remarks, overall, our stay was pleasant and comfortable.

Very disappointed - nothing like the website photos, very old, dated and more like a backpackers. A very costly exercise - we only stayed one night and lost money on 6 nights due to it being inside their cancellation policy. Very convenient for them seeing that it looks like a regular occurrence where guest check in and leave (without their money). You cant swim in the lagoon and it's far from town. Stay away.

Very disappointed - nothing like the website photos, very old, dated and more like a backpackers. A very costly exercise - we only stayed one night and lost money on 6 nights due to it being inside their cancellation policy. Very convenient for them seeing that it looks like a regular occurrence where guest check in and leave (without their money). You cant swim in the lagoon and it's far from town. Stay away.

Small quiet resort. Good meals in the restaurant. Kim in the office went out of her way to help us. Small things could improve the stay - soap in the bathrooms, fresh towels without having to request them etc. Air conditioning unit struggled so room was warm - although cooler than outside temperature. Beds were uncomfortable to the point our son slept on the living room furniture.

Small quiet resort. Good meals in the restaurant. Kim in the office went out of her way to help us. Small things could improve the stay - soap in the bathrooms, fresh towels without having to request them etc. Air conditioning unit struggled so room was warm - although cooler than outside temperature. Beds were uncomfortable to the point our son slept on the living room furniture.

Booked a layover day and the hotel was fine but do not expect what is shown on the pictures as they were taken many years ago no doubt. definitely in need of a serious make over as well as the terms on booking.

Booked a layover day and the hotel was fine but do not expect what is shown on the pictures as they were taken many years ago no doubt. definitely in need of a serious make over as well as the terms on booking.

If you’re looking for a quiet holiday this will suit you perfectly. The staff were super helpful and friendly. And though the chef was sick a couple of times, when we ate at the restaurant the food was fresh and enjoyable. Looking for an exciting night life forget it. The rooms were bright and clean but could benefit from a renovation. Kim the manager couldn’t do enough to help us.

If you’re looking for a quiet holiday this will suit you perfectly. The staff were super helpful and friendly. And though the chef was sick a couple of times, when we ate at the restaurant the food was fresh and enjoyable. Looking for an exciting night life forget it. The rooms were bright and clean but could benefit from a renovation. Kim the manager couldn’t do enough to help us.

property only recently reopened after covid but they have done a good job getting ready. the managers kim and freddy do such a great job looking after the guests they really do go above and beyond. they make great food in their small restaurant really worth a try. only thing to note compared to website is that there is no oven or washing machine in the rooms and wifi is turned on and off to the room so if its a last minute booking you may not have wifi. Seems this is an operational decision to save a few dollars as they progress . hopefully the owner will come up with a better option as its really the only negative thing about the place.

property only recently reopened after covid but they have done a good job getting ready. the managers kim and freddy do such a great job looking after the guests they really do go above and beyond. they make great food in their small restaurant really worth a try. only thing to note compared to website is that there is no oven or washing machine in the rooms and wifi is turned on and off to the room so if its a last minute booking you may not have wifi. Seems this is an operational decision to save a few dollars as they progress . hopefully the owner will come up with a better option as its really the only negative thing about the place.

We loved the spacious feel and layout of the apartment facing the beautiful pool. Loved the beach and lagoon too. Sarah was so kind to us, great customer service from her and the Chef. 🙏

This resort is small and has a laid back 'beach shack' vibe. I really loved staying here and felt at home and at ease with the lovliest staff who work there. Rooms are tidy and comfortbale with everything you need for your stay. Would recommend for a chilled out holiday.

This resort is small and has a laid back 'beach shack' vibe. I really loved staying here and felt at home and at ease with the lovliest staff who work there. Rooms are tidy and comfortbale with everything you need for your stay. Would recommend for a chilled out holiday.

Lovely place with great views of lagoon ..staff were extremely helpful and friendly ..rooms clean and very comfortable

Lovely place with great views of lagoon ..staff were extremely helpful and friendly ..rooms clean and very comfortable

I enjoyed a very pleasant stay with Tropicana Lagoon. I was there to attend Oceania Melanesian Athletics Championships 2018 at Korman Stadium as my son was competing for Australia, and the Tropicana’s location was perfect for this. The room I had was great although the air conditioner was not working all the time. The hotel was clean and I enjoyed the swimming pool. I thought the free wifi offered as part of the deal was also great as the wifi speed was very good. The staff was excellent - always so helpful with nice smiles. Overall - a very positive experience for my first ever visit to Vanuatu and I would definitely return to Tropicana Lagoon again.

I enjoyed a very pleasant stay with Tropicana Lagoon. I was there to attend Oceania Melanesian Athletics Championships 2018 at Korman Stadium as my son was competing for Australia, and the Tropicana’s location was perfect for this. The room I had was great although the air conditioner was not working all the time. The hotel was clean and I enjoyed the swimming pool. I thought the free wifi offered as part of the deal was also great as the wifi speed was very good. The staff was excellent - always so helpful with nice smiles. Overall - a very positive experience for my first ever visit to Vanuatu and I would definitely return to Tropicana Lagoon again.

The condition of the 2 bedrooms apartment is below standard. one room without air condition and the air conditioners are old and without proper maintenance. The services is fine, staff are helpful and friendly. Location is not too bad. while by comparison with others similar price resort or hotels, not value for money i think.

The condition of the 2 bedrooms apartment is below standard. one room without air condition and the air conditioners are old and without proper maintenance. The services is fine, staff are helpful and friendly. Location is not too bad. while by comparison with others similar price resort or hotels, not value for money i think.

We stayed for one day only because of the hurricane nearby, we booked this hotel because our flight was cancelled and we could feel that this is a very nice place to stay for vacation.

We stayed for one day only because of the hurricane nearby, we booked this hotel because our flight was cancelled and we could feel that this is a very nice place to stay for vacation.

WEEK END FAMILIALE A PORT VILA

WEEK END FAMILIALE A PORT VILA

Lovely apartments, would have been nice to stay longer. The restaurant on site was nice and made you feel really special dining there but the breakfast menu was a little sparse. If you planning on staying bring your own food for some meals as the room had a great little cooktop.

Lovely apartments, would have been nice to stay longer. The restaurant on site was nice and made you feel really special dining there but the breakfast menu was a little sparse. If you planning on staying bring your own food for some meals as the room had a great little cooktop.

Quiet location on lagoon. Good outdoor restaurant. Very friendly and helpful staff. Recommend rental car or taxi to get around.

Quiet location on lagoon. Good outdoor restaurant. Very friendly and helpful staff. Recommend rental car or taxi to get around.

Staff & Management were very friendly, attentive and helpful. Food in restaurant was good and coffee was great!