I loved this hotel, so Beautiful and room was very nice. Horrible part, staff! We had no towels in the room. No staff around to provide. I called the sister hotel, Casablanca, and the girl that picked up had the AUDACITY to tell me she couldnt do anything about it and would not bring any to me. She said if I wanted them, i would have to go to them to pick them up myself! Horrible customer service, you could tell on how she spoke to me she really didnt care, sad the staff was so lazy and stupid. But the hotel was beautiful.

Nice place in an interesting city

Nice place in an interesting city

Super clean and comfortable. Love the historical colonial vibe as OSJ. The location is perfect and centric. Easy check in followed by short instructions. Short walk to restaurants, El Morro and much more. I’ll come back.

Super clean and comfortable. Love the historical colonial vibe as OSJ. The location is perfect and centric. Easy check in followed by short instructions. Short walk to restaurants, El Morro and much more. I’ll come back.

Great staff. Super helpful & friendly

Great staff. Super helpful & friendly

Amazing place, very unique, awesome staff , overall excellent location to stay

Amazing place, very unique, awesome staff , overall excellent location to stay

There was water leaking from the ceiling and wetting the bed the whole night. No reception during then night, except calling another hotel for help.

Small boutique hotel, very romantic

Small boutique hotel, very romantic

There was water leaking from the ceiling and wetting the bed the whole night. No reception during then night, except calling another hotel for help.

amazing

Perfect location. Loved this place, it's like staying a night a museum. Friendly staff and seamless check-in and check-out process.

amazing

Perfect location. Loved this place, it's like staying a night a museum. Friendly staff and seamless check-in and check-out process.

It is a very well kept antique mansion clean and full of charm. a way to rejoice staying in Old San Juan, compared to many other stays there. The staff was very welcoming and friendly, but most importantly, responsive. Fofé made everyone feel welcomed and accommodated.

It is a very well kept antique mansion clean and full of charm. a way to rejoice staying in Old San Juan, compared to many other stays there. The staff was very welcoming and friendly, but most importantly, responsive. Fofé made everyone feel welcomed and accommodated.

Was here six months earlier, enjoyed it and decudef to return. Enjoyed the accommodations, and the fact it was quiet. On my next visit, ill try to come back!

Was here six months earlier, enjoyed it and decudef to return. Enjoyed the accommodations, and the fact it was quiet. On my next visit, ill try to come back!

Great place to stay! Perfect location

Great place to stay! Perfect location

Really nice property but would not consider it a hotel, more like air B and B. Nice quiet neighberhood. Minimal interaction with staff, they left you alone to come and go at your leisure.Room was beautifully laid out, though some of the furniture could use an upgrade in the sitting area. Terrace was gorgeous.

Really nice property but would not consider it a hotel, more like air B and B. Nice quiet neighberhood. Minimal interaction with staff, they left you alone to come and go at your leisure.Room was beautifully laid out, though some of the furniture could use an upgrade in the sitting area. Terrace was gorgeous.

We have stayed a few times at this property. In the middle of all the Old San Juan action but at the same time private, quiet and between two of the nicest plaza's in the city...specially La Rogativa Plaza with its amazing view of the bay. Great staff, friendly and helpful. Basic rooms but with classic old city style. Cozy, clean and with all the basics...including a microwave, small fridge, iron and tv. Our room #8 had a small terrace with direct access to the rooftop were you can see the San Juan Cathedral just a few steps away. Stores, bars, restaurants...everything is across the street or walking distance. No parking available but easy access with Uber or taxi.

We have stayed a few times at this property. In the middle of all the Old San Juan action but at the same time private, quiet and between two of the nicest plaza's in the city...specially La Rogativa Plaza with its amazing view of the bay. Great staff, friendly and helpful. Basic rooms but with classic old city style. Cozy, clean and with all the basics...including a microwave, small fridge, iron and tv. Our room #8 had a small terrace with direct access to the rooftop were you can see the San Juan Cathedral just a few steps away. Stores, bars, restaurants...everything is across the street or walking distance. No parking available but easy access with Uber or taxi.

Beautiful rustic and authentic night in Viejo San Juan. The hotel is in a gorgeous old Spanish style building in the heart of the old city. Clean, comfortable and good AC. Walking distance from El Castillo, several great coffee, wine and food shops. Near a small church and plaza for reading on a bench. The rooftop has tubs for sunning/bathing and tables for lounging. Easy secure entry.

Beautiful rustic and authentic night in Viejo San Juan. The hotel is in a gorgeous old Spanish style building in the heart of the old city. Clean, comfortable and good AC. Walking distance from El Castillo, several great coffee, wine and food shops. Near a small church and plaza for reading on a bench. The rooftop has tubs for sunning/bathing and tables for lounging. Easy secure entry.

Beautiful room in historic area. Well kept and clean. Would prefer to have easy access to a person on site to help with any needs. We needed extra towels and we called Casablanca hotel and no one answered. Other than this it was a beautiful place to stay at!

Beautiful room in historic area. Well kept and clean. Would prefer to have easy access to a person on site to help with any needs. We needed extra towels and we called Casablanca hotel and no one answered. Other than this it was a beautiful place to stay at!

Beautiful property. Such a charming adobe. Kind friendly staff. Highly recommend staying here for your trip.