I most likely will never stay at this location again…

I most likely will never stay at this location again…

The view from our room was absolutely beautiful! The bummer was that the hot tub didn’t get hot for the first two nights and by the time it was fixed we didn’t use it. The shower needs some attention too as it’s a little older. The staff was very nice and helpful.

The view from our room was absolutely beautiful! The bummer was that the hot tub didn’t get hot for the first two nights and by the time it was fixed we didn’t use it. The shower needs some attention too as it’s a little older. The staff was very nice and helpful.

We went there for my 40th and booked two suites for us 4. But while checking in I was told they have upgraded one of our suites for free so instead will give a room with sea view and a jacuzzi on the terrace . The room was so tiny, hardly any space to move around for the two of us and the toilet could not be used until the door shuts, which was a let down as we originally booked a suite. Anyways we overlooked all that thinking we still have the jacuzzi and a good view. That night the room started stinking of drainage from the toilet and when we went out to use the jacuzzi it wasn’t working. Complained the hotel many times and they didn’t do anything and told us that the technician can’t fix it. We were only there for two nights and 3 days and didn’t get any help at all. After such a bad experience and being downgraded to a smaller room, which stank and didn’t have a working jacuzzi we asked for the compensation while checking out and the hotel manager was so rude to talk to, didn’t give us any discount at all. Not even a complementary lunch at the hotel. Would never recommend anyone to stay there. Worst hotel ever! We paid for a suite and got a really bad room. Big happy to pay for it.

We went there for my 40th and booked two suites for us 4. But while checking in I was told they have upgraded one of our suites for free so instead will give a room with sea view and a jacuzzi on the terrace . The room was so tiny, hardly any space to move around for the two of us and the toilet could not be used until the door shuts, which was a let down as we originally booked a suite. Anyways we overlooked all that thinking we still have the jacuzzi and a good view. That night the room started stinking of drainage from the toilet and when we went out to use the jacuzzi it wasn’t working. Complained the hotel many times and they didn’t do anything and told us that the technician can’t fix it. We were only there for two nights and 3 days and didn’t get any help at all. After such a bad experience and being downgraded to a smaller room, which stank and didn’t have a working jacuzzi we asked for the compensation while checking out and the hotel manager was so rude to talk to, didn’t give us any discount at all. Not even a complementary lunch at the hotel. Would never recommend anyone to stay there. Worst hotel ever! We paid for a suite and got a really bad room. Big happy to pay for it.

Hotel needs a makeover room had no ac working. Only one elevator working the bed was hard as a rock. Shower glass door was broken.

Hotel needs a makeover room had no ac working. Only one elevator working the bed was hard as a rock. Shower glass door was broken.

Property was nice but the hotel need some upgrades. My bathroom had a hole on the roof i guess from a leak. The elevators are very small

Property was nice but the hotel need some upgrades. My bathroom had a hole on the roof i guess from a leak. The elevators are very small

Great location, beautiful bay, the hotel is right on the water, you must have a car to be here, parking on premises. Great service, the food is excellent, we recommend half board.

Perfect location, has parking, food is tasty plentiful and very diverse, we loved sitting on the balcony. You need a car to stay here, 20 min drive from the city.

Perfect location, has parking, food is tasty plentiful and very diverse, we loved sitting on the balcony. You need a car to stay here, 20 min drive from the city.

The hotel's strength is that it is in a lovely location in a quaint resort, and staff were friendly and helpful. The hotel is charging very high prices for what is an old fashioned 3* hotel. The jacuzzi didn't work all holiday; food was 3* quality with mish-mash combinations, watery not real thing cocktails; toilet not working on arrival; shower blocked; bellboy delivering wrong cases (mistakes happen) but blamed guests for causing confusion which is completly unacceptable. Complaints to reception about Jacuzzi were met with confusion/almost disbelief. Overall an underwhelming experience which I've never experienced before in Spain.

The hotel's strength is that it is in a lovely location in a quaint resort, and staff were friendly and helpful. The hotel is charging very high prices for what is an old fashioned 3* hotel. The jacuzzi didn't work all holiday; food was 3* quality with mish-mash combinations, watery not real thing cocktails; toilet not working on arrival; shower blocked; bellboy delivering wrong cases (mistakes happen) but blamed guests for causing confusion which is completly unacceptable. Complaints to reception about Jacuzzi were met with confusion/almost disbelief. Overall an underwhelming experience which I've never experienced before in Spain.

Nice aria but the bed was so hard the floor was softer . The facilities need to be upgraded quite old for today’s standards really different then the other Palladium group hotels

Nice aria but the bed was so hard the floor was softer . The facilities need to be upgraded quite old for today’s standards really different then the other Palladium group hotels

Easy acces to beach and ocean

Easy acces to beach and ocean

This is the best hotel of the hole trip we made! Really amazing views, the food was excellent, very well located near a very nice and calm beach, perfect to relax. Cool bar at night/sunset. We really enjoyed! We would go again to this hotel if we come back to Ibiza!

This is the best hotel of the hole trip we made! Really amazing views, the food was excellent, very well located near a very nice and calm beach, perfect to relax. Cool bar at night/sunset. We really enjoyed! We would go again to this hotel if we come back to Ibiza!

Amazing, great value, staff were always helpful, food was good standard and amazing location

Amazing, great value, staff were always helpful, food was good standard and amazing location

We had a long weekend stay here half board, at first glance we thought the hotel is in a beautiful location so lets go for it, the hotel itself.... felt a little dated, but the location on the sea front is lovely, some great sunbeds on the triple teared rock faces by the sea! our room, was ok, pretty basic, but the downside was its cleanliness, it might sound pedantic but we kept finding hairs from the cleaner around the room (on the bed, on the bathroom sides etc) and it just felt like it needed a good scrub. The food, was disappointing, so much so that we were half board, but eat out for 3 of the 4 nights (A tad bland, and meh would be my description) but the staff were all very friendly and helpful so credit where credit is due they can't be faulted, and yeah its in a great location, but think twice if you are after a spot of luxury, i wouldn't say its a 4 star, 3 would be fair.

We had a long weekend stay here half board, at first glance we thought the hotel is in a beautiful location so lets go for it, the hotel itself.... felt a little dated, but the location on the sea front is lovely, some great sunbeds on the triple teared rock faces by the sea! our room, was ok, pretty basic, but the downside was its cleanliness, it might sound pedantic but we kept finding hairs from the cleaner around the room (on the bed, on the bathroom sides etc) and it just felt like it needed a good scrub. The food, was disappointing, so much so that we were half board, but eat out for 3 of the 4 nights (A tad bland, and meh would be my description) but the staff were all very friendly and helpful so credit where credit is due they can't be faulted, and yeah its in a great location, but think twice if you are after a spot of luxury, i wouldn't say its a 4 star, 3 would be fair.

My stay was enjoyable!! 5/5. The hotel is just a bit out of date, but overall everything else was terrific!!!!

My stay was enjoyable!! 5/5. The hotel is just a bit out of date, but overall everything else was terrific!!!!

Nice hotel but needs a bit of updating and repairs (especially to outside area/pool area).

The hole package amazing staff were outstanding cauld not do enough for you

We arrived to a friendly and helpful reception team who were there throughout our stay, answering questions each time we needed them. The food and restaurant...well this was definitely a surprise! It exceeded our expectations. Choices changed daily and admittedly a couple of choices needed some seasoning but there were so many choices it didn't matter! The pool area had a decent amount of sun loungers although depending on the time of day depended on which ones were in the sun but there are two lower decks close to the sea where you can't hear anything but the waves!!! It's about a 20/25 minute cab from Hi/Ushuaia and around €25. All in all I will 100% be staying here again!

We arrived to a friendly and helpful reception team who were there throughout our stay, answering questions each time we needed them. The food and restaurant...well this was definitely a surprise! It exceeded our expectations. Choices changed daily and admittedly a couple of choices needed some seasoning but there were so many choices it didn't matter! The pool area had a decent amount of sun loungers although depending on the time of day depended on which ones were in the sun but there are two lower decks close to the sea where you can't hear anything but the waves!!! It's about a 20/25 minute cab from Hi/Ushuaia and around €25. All in all I will 100% be staying here again!

Really good stay, great location.