Great hotel for families located on the mountain with great lake views.

The welcome we received at Val di Monte was lovely. Fabiana greeted us individually and offered us a complimentary refreshment each. We ate in the restaurant that evening and the food was fair. Dina, our server, was incredibly hospitable our whole stay. I was however a little disappointed with a few things. I felt the hotel could have done a little more: 1) follow up our taxi reservation ahead of our arrival. We weren't late to the wedding, but the attitude was a bit too laidback. 2) There seemed to be a lot of pandering to other guests (which were seemingly all German). Michele was cool. It wasn't that the service was bad. It just wasn't very personal--perhaps some upset about Brexit ;) 3) The breakfast choice was the same every day, which became boring after three. 4) Hotels.com also failed to amend one of our reserved rooms before the deadline and while I understood the hotel's position, I felt they were doing very little to compromise. 5) My parents had the executive room which is in the new extension. It was a lot more modern, but heavy rains seemed to affect the ceiling. The balcony was also much smaller than my (cheaper) room. 6) Though the hotel is not responsible for the unusually inclement weather, it highlighted the lack of comfy seating areas for sitting to read quietly. 7) There was no fridge, or tea or coffee facilities in the bedrooms. The area was absolutely beautiful, but if I were to return, I wouldn't go back to the Val di Monte.

The welcome we received at Val di Monte was lovely. Fabiana greeted us individually and offered us a complimentary refreshment each. We ate in the restaurant that evening and the food was fair. Dina, our server, was incredibly hospitable our whole stay. I was however a little disappointed with a few things. I felt the hotel could have done a little more: 1) follow up our taxi reservation ahead of our arrival. We weren't late to the wedding, but the attitude was a bit too laidback. 2) There seemed to be a lot of pandering to other guests (which were seemingly all German). Michele was cool. It wasn't that the service was bad. It just wasn't very personal--perhaps some upset about Brexit ;) 3) The breakfast choice was the same every day, which became boring after three. 4) Hotels.com also failed to amend one of our reserved rooms before the deadline and while I understood the hotel's position, I felt they were doing very little to compromise. 5) My parents had the executive room which is in the new extension. It was a lot more modern, but heavy rains seemed to affect the ceiling. The balcony was also much smaller than my (cheaper) room. 6) Though the hotel is not responsible for the unusually inclement weather, it highlighted the lack of comfy seating areas for sitting to read quietly. 7) There was no fridge, or tea or coffee facilities in the bedrooms. The area was absolutely beautiful, but if I were to return, I wouldn't go back to the Val di Monte.

We stayed here last week and had a wonderful time. The Hotel that is run by a lovely family sits nestled on the side of the mountain. The grounds were very clean and tidy and the pool is brilliant with plenty of sun loungers. The Lombardi family and their staff were very kind and worked incredibly hard to make the guests feel at home and have a wonderful holiday. The food was excellent with plenty of choice. The room was extremely clean and tidy ours had a partial view of the lake below. To get to the hotel there is a steep hill with several hairpin bends which require some negotiating. You can walk down to the town (quite a long walk) and there is a bus service which runs from the bus station in the centre of the town stopping at several hotels en route. There is a partner hotel in the main town and guests can use the car park there free although space limited in high season.

We stayed here last week and had a wonderful time. The Hotel that is run by a lovely family sits nestled on the side of the mountain. The grounds were very clean and tidy and the pool is brilliant with plenty of sun loungers. The Lombardi family and their staff were very kind and worked incredibly hard to make the guests feel at home and have a wonderful holiday. The food was excellent with plenty of choice. The room was extremely clean and tidy ours had a partial view of the lake below. To get to the hotel there is a steep hill with several hairpin bends which require some negotiating. You can walk down to the town (quite a long walk) and there is a bus service which runs from the bus station in the centre of the town stopping at several hotels en route. There is a partner hotel in the main town and guests can use the car park there free although space limited in high season.

We had a fantastic weeks holiday here was a great hotel to chill out and relax with a great location in the hills above Malcesine.

We had a fantastic weeks holiday here was a great hotel to chill out and relax with a great location in the hills above Malcesine.