The Loren is a beautiful property. Exceptional appointments. Friendly and professional staff!

My go-to hotel in Austin. Great facility and location though I always feel that management of the hotel could be more elevated. We ordered some coffee pods to be sent to the room as we opted out daily cleaning, they were not delivered until a few hours later. House keeping staff knocked on our door when "do not disturb" sign was hung out.

Perfect location in Austin. We loved the restaurant on the top floor with a great view of the city. Our stay was very enjoyable.

Here's a one-star review for your hotel stay: Absolutely disappointed with my stay! On top of the already expensive room rate, I was hit with hidden fees that completely soured the experience. They charged an outrageous resort fee for amenities I didn't even use, and to top it off, an overnight parking fee that was an absolute robbery $55 a night It felt like they were just looking for ways to nickel and dime guests. I won't be staying here again and definitely don't recommend this place to anyone looking for transparency and value.

Loved everything about this hotel

Great hotel and location but traffic noise was pretty loud.

Great hotel and location but traffic noise was pretty loud.

For the first time, we had to wait for our room to be ready even though guaranteed check-in time was 3pm. It was past 4pm when we finally got into our room. We heard it was due to a critical hotel supply item not arriving on time. Upon our complaint, the manager (Chris) was able to provide a $100 credit toward our dinner at Nido. Dinner was very good.

If you’re looking for a 5 star hotel, this is NOT it. Front desk was not helpful, pool was tiny and when we ordered cocktails by the pool there was no alcohol, for $75 I would expect there to be some. There were not any amenities that you would expect from a “5 star” hotel. I’m not sure if they had enough maid service staff because we only got towels when we asked, and we didn’t get our room serviced every night. I have other not so great experiences there but it’s too lengthy to list. All in all, next time I’m looking for a 5 star hotel this will definitely not be it. I’ll be staying at the Ritz, Four seasons, or the Commodore Perry estate in Austin.

Staff is great, very helpful and attentive. Beautiful property.

If you’re looking for a 5 star hotel, this is NOT it. Front desk was not helpful, pool was tiny and when we ordered cocktails by the pool there was no alcohol, for $75 I would expect there to be some. There were not any amenities that you would expect from a “5 star” hotel. I’m not sure if they had enough maid service staff because we only got towels when we asked, and we didn’t get our room serviced every night. I have other not so great experiences there but it’s too lengthy to list. All in all, next time I’m looking for a 5 star hotel this will definitely not be it. I’ll be staying at the Ritz, Four seasons, or the Commodore Perry estate in Austin.

Staff is great, very helpful and attentive. Beautiful property.

The hotel took resort fee and even water to the room they didn't bring...and no breakfast 😔

The hotel took resort fee and even water to the room they didn't bring...and no breakfast 😔

We really liked The Loren. Great location. The service was excellent. The room was clean, comfortable. The pool was very nice. The only detail I didn't like was the noise coming from the street (City View). Take that into consideration, specially during the weekend. Other than that, our stay was excellent.

We really liked The Loren. Great location. The service was excellent. The room was clean, comfortable. The pool was very nice. The only detail I didn't like was the noise coming from the street (City View). Take that into consideration, specially during the weekend. Other than that, our stay was excellent.

We paid for the Deluxe City View King Room which, according to the room description on their Website, meant we were supposed to have a room on one of the upper floors. I brought it up to the front desk, and since we had already gotten settled in the room, said we rather not move, but would like the difference refunded. The front desk staff said they would have to check with their manager, and that they would touch base in the morning. In the morning when I went to check out, there was entirely different staff with no knowledge of the situation. I checked out and decided not to worry about the $30-$40 because that was clearly what they expected from their clientele. The place was beautiful but is meant for high-rollers, not us common folk lol

We paid for the Deluxe City View King Room which, according to the room description on their Website, meant we were supposed to have a room on one of the upper floors. I brought it up to the front desk, and since we had already gotten settled in the room, said we rather not move, but would like the difference refunded. The front desk staff said they would have to check with their manager, and that they would touch base in the morning. In the morning when I went to check out, there was entirely different staff with no knowledge of the situation. I checked out and decided not to worry about the $30-$40 because that was clearly what they expected from their clientele. The place was beautiful but is meant for high-rollers, not us common folk lol

Booked for a sort of staycation before moving out of town PROS: - dog friendly - 5 star staff - the true highlight - cool relaxed style - good poolside cocktails - great location next to auditorium shores - good price CONS: - some of the amenities are closer to that of a 4 star - we could hear the road quite loudly overnight - the AC in the room seemed to not work effectively during high demand hours - alarm went off at 2 am - big pet peeve- why do we still have alarm clocks in hotel rooms?!?

Booked for a sort of staycation before moving out of town PROS: - dog friendly - 5 star staff - the true highlight - cool relaxed style - good poolside cocktails - great location next to auditorium shores - good price CONS: - some of the amenities are closer to that of a 4 star - we could hear the road quite loudly overnight - the AC in the room seemed to not work effectively during high demand hours - alarm went off at 2 am - big pet peeve- why do we still have alarm clocks in hotel rooms?!?

We loved our time @ The Loren. It's my new go-to staycation hotel in Austin. I love the modern design and all the plants which created a serene environment. The location is perfect, especially if you like to exercise (trails and lake are right across the street). The restaurant and coffee shop are top-notch. The rooms are spacious and well appointed. You will not be disappointed.

We loved our time @ The Loren. It's my new go-to staycation hotel in Austin. I love the modern design and all the plants which created a serene environment. The location is perfect, especially if you like to exercise (trails and lake are right across the street). The restaurant and coffee shop are top-notch. The rooms are spacious and well appointed. You will not be disappointed.

5 star service!

5 star service!

Great interior design, art and ideal location on the lake. Definitely would stay again.

This place was really nice. No complaints

This place was really nice. No complaints

What a great experience. The Loren was the most wonderful stay-cation birthday experience for us! Highly recommend -

What a great experience. The Loren was the most wonderful stay-cation birthday experience for us! Highly recommend -

Gorgeous Hotel with great service. 5 star ⭐️

Gorgeous Hotel with great service. 5 star ⭐️

Beautiful property in the perfect spot! Will definitely stay again!