Quiet and great amenities

Very interesting property, and excellent staff. Would stay again

Very interesting property, and excellent staff. Would stay again

From the moment we walked in to when we left everything was great. Very clean, very convenient, and beautiful place. Would go back in a heartbeat!

From the moment we walked in to when we left everything was great. Very clean, very convenient, and beautiful place. Would go back in a heartbeat!

Me and my fiancé where staying at Botanic Sanctuary for three nights for our mini honeymoon during mid February. Upon our arrival to the hotel room I got an overall feeling that it wasn’t really cleaned thoroughly. A couple of minutes later I wanted to grab a cold drink from the mini bar, where I found a opened jar of baby food in it. I immediately called the reception, the receptionist said they where very sorry and would send staff to remove it as soon as possible. The day after I saw that the baby food was still in the mini bar. I called once again to the reception and reminded them kindly to please throw away the baby food. The same night when I was fast asleep I was woke up by the reception, which called our room at 00.45 in the middle of the night, and when I picked up the phone, no one answered and hung up. The morning after I asked the staff about the phone call, but they did not know anything about it and said it must be a mistake. Really strange. Last but not least, on our very last night when I thought things can’t get worse…. The fire alarm went off in our room at 4AM. I called the reception to ask about the fire alarm, and got the answer that there has been some mistake and that we shouldn’t worry about it. The morning after on our check-out I was sure they would compensate us in any way. We had a bill of around 900€ (mini bar, spa etc) but did not say sorry or compensate us in any way at all. Such a disappointment and will never return

Me and my fiancé where staying at Botanic Sanctuary for three nights for our mini honeymoon during mid February. Upon our arrival to the hotel room I got an overall feeling that it wasn’t really cleaned thoroughly. A couple of minutes later I wanted to grab a cold drink from the mini bar, where I found a opened jar of baby food in it. I immediately called the reception, the receptionist said they where very sorry and would send staff to remove it as soon as possible. The day after I saw that the baby food was still in the mini bar. I called once again to the reception and reminded them kindly to please throw away the baby food. The same night when I was fast asleep I was woke up by the reception, which called our room at 00.45 in the middle of the night, and when I picked up the phone, no one answered and hung up. The morning after I asked the staff about the phone call, but they did not know anything about it and said it must be a mistake. Really strange. Last but not least, on our very last night when I thought things can’t get worse…. The fire alarm went off in our room at 4AM. I called the reception to ask about the fire alarm, and got the answer that there has been some mistake and that we shouldn’t worry about it. The morning after on our check-out I was sure they would compensate us in any way. We had a bill of around 900€ (mini bar, spa etc) but did not say sorry or compensate us in any way at all. Such a disappointment and will never return

Beautiful property. Centrally situated. Room very zen and dimly lit in monastery. Food variety frustrating. Nice staff.

Beautiful property. Centrally situated. Room very zen and dimly lit in monastery. Food variety frustrating. Nice staff.

Lovely place but there was no hot water unfortunately so cold shower in the morning.

Lovely place but there was no hot water unfortunately so cold shower in the morning.

I love this hotel so much. The hotel staff are very friendly and helpful. The interior of the hotel is stunning. Especially the swimming pool, surprisingly beautiful. Will definitely go back and stay there regularly.

I love this hotel so much. The hotel staff are very friendly and helpful. The interior of the hotel is stunning. Especially the swimming pool, surprisingly beautiful. Will definitely go back and stay there regularly.

Lovely monastery converted into an hotel Superb attention on every detail One of our best stays in years

Lovely monastery converted into an hotel Superb attention on every detail One of our best stays in years

Property is great but the city is ugly

Property is great but the city is ugly

Wonderful stay at Botanic Sanctuary! The food, spa, rooms and staff made for a wonderful stay. I would love to come back some day.

Wonderful stay at Botanic Sanctuary! The food, spa, rooms and staff made for a wonderful stay. I would love to come back some day.

Such a wonderful property, beautifully decorated and laced with history. The staff were incredible and couldn’t do enough. Would’ve happily moved into our suite and never left!

Such a wonderful property, beautifully decorated and laced with history. The staff were incredible and couldn’t do enough. Would’ve happily moved into our suite and never left!

Very fine hotel

Very fine hotel

Fabulous!

Fabulous!

Amazing personal service, hotel breakfast, room and spa all very good. Attention to detail, valet parking. We felt very welcomed and definitely book again.

Amazing personal service, hotel breakfast, room and spa all very good. Attention to detail, valet parking. We felt very welcomed and definitely book again.

Lovely hotel with amazing restaurant HERTOG Jan!!!

Lovely hotel with amazing restaurant HERTOG Jan!!!

hotel was fantastic, only minus was that the fitness was not open yet and the park in front of the hotel was closed, next to that lovely really luxury hotel (a little too luxurious even for me) but this comes with a 5* hotel, so that it is. nice room, lots of personal touches and staff will do anything to make your stay pleasant and comfortable. walking distance to the Meir for great shopping and just around the corner of Louis Vuitton, probably nice for the people who regularly stay at these 5* hotels :) would recommand!