The hotel was worth its value. The people are very nice and helpful.

The hotel was worth its value. The people are very nice and helpful.

The staff at the hotel Berjaya are the highlight of the place. Everyone is so friendly and eager. Nikita was especially helpful at her job, and as a translator for the rest of the staff, she is a true gem. The rooms, although a bit dilapidated, are nice. The AC was very good. Everything could use some maintenance and a fresh coat of paint. The showers could use some careful attention, but they weren't the worst I have seen. The matresses need replacement, I had bloody springs in my back all night, but again, for the cost, it's not unreasonable. The wost part of the whole stay was probably the food. Food safety isn't taught or practiced. Food is half warmed in chafing dishes, not properly held at standard temperature, and although the flavor is good, the quality becomes questionable after you taste it, leaving you with a rumble in the gut and literally caused me to vomit. Although the cooking staff is extremely helpful and excited to serve you, it doesn't make up for what they are serving. Access to the beach is grand. Just watch the trains, and if you don't like the sounds of crows, you should probably stay elsewhere. Overall, our stay was pleasant. It feels like this used to be a grand hotel 20 years ago, but like the place was bought by owners who only stuff their pockets and aren't worried about reinvestment into their property. The wonderful staff definitely deserve better, and the hotel itself which isn't too far gone to save, deserves better as well.

This place is gross. Its dirty, they dont even bother to clean the table cloths, much less the showers. The matresses are at least 10 years old and have been ran over by several steam rollers leaving only the springs that stab you at night. There is no nice way to say this but this place is terrible. It doesnt deserve the rating it has, the staff is the only recompense. They are lovely, kind and courteous. They are very warm and nice. They ade the saving gracw of this once nice hotel.

This place is gross. Its dirty, they dont even bother to clean the table cloths, much less the showers. The matresses are at least 10 years old and have been ran over by several steam rollers leaving only the springs that stab you at night. There is no nice way to say this but this place is terrible. It doesnt deserve the rating it has, the staff is the only recompense. They are lovely, kind and courteous. They are very warm and nice. They ade the saving gracw of this once nice hotel.

Horrible experience. Place is old and dirty.

Horrible experience. Place is old and dirty.

Excellent service and big rooms

Excellent service and big rooms

Excellent service from the entire team during these challenging times. The customer service and the food were excellent. Thank you all.

Excellent service from the entire team during these challenging times. The customer service and the food were excellent. Thank you all.

This place is good. Reasonable price and a decent place. Closer to beach and main road too. So good for a traveler.

This place is good. Reasonable price and a decent place. Closer to beach and main road too. So good for a traveler.

The property and it's staff are all excellent for the hotel price, big and clean pool, close by the beach, secure access to the beach. Breakfast was great, food was great. Close to Colombo city, you can take bus, touk touk, taxi at a very cheap price. Had a very nice time

Unbeatable value for money. Amazing pool (including kids pool). Attentive and very polite staff. Great buffet breakfast. Larger King beds (largest bed I've seen in a hotel). Whole hotel is in need for a huge renovation, it has seen its best days, you can see signs of aging pretty much everywhere you look but I think we will highly unlikely get the same price after such renovation hence my review score based on the price I paid and the value I've got. It's an amazing stay and we all had a blast.. Highly recommended..

I thought it was under par for the price. Staff generally ok, one especially bright and helpful concierge who went by the name Brito. The buffet spread for lunch and dinner were very forgettable. Most nights i just caught an uber out to wherever i fancied. Good Uber service in the area. Every street was busy. A 12 minute ride can take anywhere upwards of 30 minutes.

Very tired hotel, in need of urgent renovation. Staff were very nice. Room was not cleaned to minimum requirements, Pillows smell, dirty clothing items left behind from previous female guest in my room and stayed there for 3 days until I had to mention it. The pool and sea view was nice however there is a noisy train line between the pool and the beach. you have to cross a dirty path in order to walk across a bridge to get to the beach., this takes too long . this noisy train seems to pass very frequently all day and night so not good for light sleepers. The chefs are not trained for western evening dinners and I had to send 2 main courses back to the kitchen. Just to emphasise this, I have never sent a single dish back to the kitchen in my whole life, this was the first and second time. Im sure the local dishes are fine though. The Mount Lavinia Hotel is far superior and only 15 mins walk away. I walked there every day for dinner and relaxation, this would be my preferred hotel if I ever return to Columbo. This is not a 4 star hotel in any way, I would give this a 1 star personally. This has been my experience, the hotel and cleanliness are poor due to lack of investment, the staff are fantastic though.

Very tired hotel, in need of urgent renovation. Staff were very nice. Room was not cleaned to minimum requirements, Pillows smell, dirty clothing items left behind from previous female guest in my room and stayed there for 3 days until I had to mention it. The pool and sea view was nice however there is a noisy train line between the pool and the beach. you have to cross a dirty path in order to walk across a bridge to get to the beach., this takes too long . this noisy train seems to pass very frequently all day and night so not good for light sleepers. The chefs are not trained for western evening dinners and I had to send 2 main courses back to the kitchen. Just to emphasise this, I have never sent a single dish back to the kitchen in my whole life, this was the first and second time. Im sure the local dishes are fine though. The Mount Lavinia Hotel is far superior and only 15 mins walk away. I walked there every day for dinner and relaxation, this would be my preferred hotel if I ever return to Columbo. This is not a 4 star hotel in any way, I would give this a 1 star personally. This has been my experience, the hotel and cleanliness are poor due to lack of investment, the staff are fantastic though.

Nice place.rooms are in avarage .overall this is a good location even though rates are bit high.reccomended

We were there for 12 days religious activities. Hotel in ok. But need to Improve

We were there for 12 days religious activities. Hotel in ok. But need to Improve

In experienced staff at checking... Location is good. easy access to beach.

In experienced staff at checking... Location is good. easy access to beach.

One of the worst hotels I have ever stayed at. Room was average, bed was hard pillows were awful, bathroom not so clean. Food in the restaurant was very average. Train line is right next to the hotel and they start blowing the whistle at 5.30am! No water in the pool? Over the other side of the railway line is the bea h the only redeeming feature the hotel has.

One of the worst hotels I have ever stayed at. Room was average, bed was hard pillows were awful, bathroom not so clean. Food in the restaurant was very average. Train line is right next to the hotel and they start blowing the whistle at 5.30am! No water in the pool? Over the other side of the railway line is the bea h the only redeeming feature the hotel has.

We were looking for a hotel close to the beach in Mount Lavinia that did not cost a fortune. We found this classic colonial hotel with a staff that went out of their way to make our stay comfortable and enjoyable. We were able to navigate a complicated immigration process AND take walks and eat delicious dinners along the beach. We could not be more hapy with our experience!

We were looking for a hotel close to the beach in Mount Lavinia that did not cost a fortune. We found this classic colonial hotel with a staff that went out of their way to make our stay comfortable and enjoyable. We were able to navigate a complicated immigration process AND take walks and eat delicious dinners along the beach. We could not be more hapy with our experience!

I booked deluxe room but they gave me standard room.but not a issue i got early checking 11.00 AM receptionist are very help full.restaurant allso good but breakfast items are not that much good.

I booked deluxe room but they gave me standard room.but not a issue i got early checking 11.00 AM receptionist are very help full.restaurant allso good but breakfast items are not that much good.

Friendly staff, the buffet was good and great location. Hotel is in need of maintenance, paintwork. Also the water pressure in showers also an issue. The hotel also had a number of weddings/seminars so can be noisy at night, and its right next to a train line. These things didn't bother us but something to consider

Friendly staff, the buffet was good and great location. Hotel is in need of maintenance, paintwork. Also the water pressure in showers also an issue. The hotel also had a number of weddings/seminars so can be noisy at night, and its right next to a train line. These things didn't bother us but something to consider

They have charged hidden charges forcefully for gala dinner as compulsion. We had planned our new year party and dinner outside the hotel but the hotel manager forcefully asked us to pay 140 per couple which is more than my hotel room cost Else my booking was declared cancelled So I had to bargain for 2 hrs to reduce it to 100 dollar per couple Very upset