All good except inconsistent hot water supply for bathing and food quality not exactly awesome

All good except inconsistent hot water supply for bathing and food quality not exactly awesome

low privacy, others ok

low privacy, others ok

Nice see view from the upper level. It's a beautiful and comfortable western styled room with quiet and peaceful environment. Staff is friendly and helpful. Foods and drinks provided in the restaurant are fairly priced.

Nice see view from the upper level. It's a beautiful and comfortable western styled room with quiet and peaceful environment. Staff is friendly and helpful. Foods and drinks provided in the restaurant are fairly priced.

Location is so beautiful and the history nice. The food is not really good, eat in town, many nice Chinese restaurant. Airco is centrally managed. cold during day and warm during night. Overall really nice to go there for a night

Location is so beautiful and the history nice. The food is not really good, eat in town, many nice Chinese restaurant. Airco is centrally managed. cold during day and warm during night. Overall really nice to go there for a night

A lot of memory from Tai O and the colony style building of a police station. The books and photos in the room are great for watching during the peaceful evening in an en-suite room of the historical building.

A lot of memory from Tai O and the colony style building of a police station. The books and photos in the room are great for watching during the peaceful evening in an en-suite room of the historical building.

Generally tidy and good. Staff are friendly and the customer services are excellent.

Generally tidy and good. Staff are friendly and the customer services are excellent.

1. Check in experience was not very good. The staff named Harry was not helpful in providing concierge advice whether we could rent bicycle in Tai O center while a snake shop owner in the centre could provide me advice where to rent immediately. The hotel room rate is same as 5 star hotel and we were disappointed not to receive a 5 star hotel concierge service. 2. A few female restaurant staff were very noisy chatting among themselves while using some close to swearing words on July 24 morning. They might think that I cannot understand Cantonese as most customers there were Westerners. More intense training on staff hospitality is definitely a must. 3. Air con and dehumidifier are extremely noisy. We were attracted to Tai O because of the quietness of the village but did not expect the air con is that noisy. It is time to upgrade the air con to Daikin 4. Very good initiative to be a plastic bottle free, plastic tooth brush free hotel. However, the soap is stilled wrapped by a thin plastic which I believe cannot be recycled iN HK. 5. We did find 1-2 good staff helping us to open the room door on July 23 evening. They were 2 ladies working night shift on July 23.

1. Check in experience was not very good. The staff named Harry was not helpful in providing concierge advice whether we could rent bicycle in Tai O center while a snake shop owner in the centre could provide me advice where to rent immediately. The hotel room rate is same as 5 star hotel and we were disappointed not to receive a 5 star hotel concierge service. 2. A few female restaurant staff were very noisy chatting among themselves while using some close to swearing words on July 24 morning. They might think that I cannot understand Cantonese as most customers there were Westerners. More intense training on staff hospitality is definitely a must. 3. Air con and dehumidifier are extremely noisy. We were attracted to Tai O because of the quietness of the village but did not expect the air con is that noisy. It is time to upgrade the air con to Daikin 4. Very good initiative to be a plastic bottle free, plastic tooth brush free hotel. However, the soap is stilled wrapped by a thin plastic which I believe cannot be recycled iN HK. 5. We did find 1-2 good staff helping us to open the room door on July 23 evening. They were 2 ladies working night shift on July 23.

best part of the stay was it felt like we werent in hong kong. the staff were very prompt when we needed something. they even gave us an extra bed for free which was very much appreciated. food at the glasshouse was rather disappointing. but overall it was a good experience and i will recommend for people who need a getaway from the hustle and bustle of Hong Kong

best part of the stay was it felt like we werent in hong kong. the staff were very prompt when we needed something. they even gave us an extra bed for free which was very much appreciated. food at the glasshouse was rather disappointing. but overall it was a good experience and i will recommend for people who need a getaway from the hustle and bustle of Hong Kong

It’s very colonial, the exteriors of the building, cozy ＆comfortable room

It’s very colonial, the exteriors of the building, cozy ＆comfortable room

It was a great getaway from the bustle and bustle of the city. The lookout restaurant was great with views of the sea. The staff are all very friendly. I love the idea of preserving the historical building. However our ground floor room was a bit noisy from the people in the public area outside the room. And we could not open the curtains to maintain our privacy. I guess the upper floor would be better.

It was a great getaway from the bustle and bustle of the city. The lookout restaurant was great with views of the sea. The staff are all very friendly. I love the idea of preserving the historical building. However our ground floor room was a bit noisy from the people in the public area outside the room. And we could not open the curtains to maintain our privacy. I guess the upper floor would be better.

My check-in experience was not good and the staff was not polite.

My check-in experience was not good and the staff was not polite.

Nice view, great restaurant. We are lucky that can see white dolphin are swimming. A pleasant stay.

Nice view, great restaurant. We are lucky that can see white dolphin are swimming. A pleasant stay.

Our stay in Tai O Heritage was very welcoming and we enjoyed our stay there. Everything was easy to reach!

Our stay in Tai O Heritage was very welcoming and we enjoyed our stay there. Everything was easy to reach!

A great experience when exploring Hong Kong. Old history made available together with great views in Tai O. taff are friendly and rooms have been renovated very nicely.

A great experience when exploring Hong Kong. Old history made available together with great views in Tai O. taff are friendly and rooms have been renovated very nicely.

Perfect holiday for a staycation! I decided to stay in this hotel yearly! Staff are friendly! Restaurant is wonderful with full window and perfect view! I love this place!

Perfect holiday for a staycation! I decided to stay in this hotel yearly! Staff are friendly! Restaurant is wonderful with full window and perfect view! I love this place!

A truly beautiful property. Unfortunately it not well run or well maintained. It feels as though they can't decide whether it's a hotel or a museum - large sections are roped off so that tourists don't go astray, but it makes for a challenging time for guests, who must navigate endless barriers. However the biggest challenge is getting to the hotel: it's a long walk from the Tai O bus terminus (more than half an hour) and there is no practical alternative. The hotel would be well advised to set in place some dependable way to get to it for people with luggage: A dedicated boat, a golf cart, something...

A truly beautiful property. Unfortunately it not well run or well maintained. It feels as though they can't decide whether it's a hotel or a museum - large sections are roped off so that tourists don't go astray, but it makes for a challenging time for guests, who must navigate endless barriers. However the biggest challenge is getting to the hotel: it's a long walk from the Tai O bus terminus (more than half an hour) and there is no practical alternative. The hotel would be well advised to set in place some dependable way to get to it for people with luggage: A dedicated boat, a golf cart, something...