The property and room would have been fine for a roadtrip stopover, but when we arrived, they were reportedly overbooked with multiple disgruntled guests ... a very strange experience being asked to wait at our car for the manager to deal with this issue and then finally get our check-in and key.

For the price u could get something better

For the price u could get something better

Overbooked so they sent us away

Overbooked so they sent us away

It’s close to freeway connections, and clean.

Not a good stay

Not a good stay

The employees are very friendly and professional. The rooms are spacious and well air conditioned. And, it's a good price for the area.

A great experience here just like the last time. We will be back here. It's conveniently located to where we come from.

Honestly it was a horrible experience. The room was very dirty. There were fresh blood stains on the sheets. Crumbs all over rhe floor, ans the toilet was not clean at all. There were pee stains everywhere. It also was very smelly. This place really needs to be inspected because it was just disgusting.

Honestly it was a horrible experience. The room was very dirty. There were fresh blood stains on the sheets. Crumbs all over rhe floor, ans the toilet was not clean at all. There were pee stains everywhere. It also was very smelly. This place really needs to be inspected because it was just disgusting.

This hotel is probably better than others on Firestone Blvd. in Norwalk, which is not saying a lot. The room was clean but very dark and could use better lighting. Desk staff were not real helpful and did not answer calls. There is a need for a much overdue paint job on exterior areas.

This hotel is probably better than others on Firestone Blvd. in Norwalk, which is not saying a lot. The room was clean but very dark and could use better lighting. Desk staff were not real helpful and did not answer calls. There is a need for a much overdue paint job on exterior areas.

The place are in good are

The place are in good are

Sheets and walls were dirty.

Check in took over one hour, with pre paid reservation. Front staff made me get a hold of hote.com customer service agent. Then hotels.com had to walk them through how to retrieve there payment. Throughout the whole time I just stood there. Then I went to re-book the room at 930am with cash direct. The same man said "No , the room was booked already" But on website it's still open, as if 7pm today.

Check in took over one hour, with pre paid reservation. Front staff made me get a hold of hote.com customer service agent. Then hotels.com had to walk them through how to retrieve there payment. Throughout the whole time I just stood there. Then I went to re-book the room at 930am with cash direct. The same man said "No , the room was booked already" But on website it's still open, as if 7pm today.

Sheets and walls were dirty.

It was horrible the new people that run the place are rude and very unprofessional,,ive been going there for 20 years and all of a sudden the want a deposit,,no next time nothing else and they got very upset. Never going back there!!

Nice people

The floors were not sweaped Hair on the bathroom floor & toilet was not clean at all Very unhappy on tht one

The floors were not sweaped Hair on the bathroom floor & toilet was not clean at all Very unhappy on tht one

You can tell it’s an older property, but it is well maintained and clean for its age.

Friendly people, ok room, just kind of industrial area

Friendly people, ok room, just kind of industrial area

You can tell it’s an older property, but it is well maintained and clean for its age.

Extreamly dirty (dust) reception rude, literally he ignored me. The bathtub ditty

Extreamly dirty (dust) reception rude, literally he ignored me. The bathtub ditty

It was cozy and the service was great

It was cozy and the service was great