I didn’t mind it at all it was cosy

I didn’t mind it at all it was cosy

The hotel overall was good. The toilet seat in our room was broke

The hotel overall was good. The toilet seat in our room was broke

Breakfast was very lackluster and flavorless.

Breakfast was very lackluster and flavorless.

After a fantastic stay at their property in Medicine Hat, I was a bit disappointed by our stay here. Pool was not operational and was told that we could find alternate accommodation if we were not happy about it. As this was one of the primary reasons for choosing this hotel, we were disappointed. Received a nominal discount however so that was ok. Room was nice but there was a bit of a musty smell. Common areas were very good, modern and clean but room cleaning needs improvement. Breakfast was great with a number of hot and cold items. When checking out, the girl at the counter refused to acknowledge us. No greeting, no asking how are stay was etc., just silence. The hotel is not bad but needs improvement in key areas such as maintenance, room cleanliness and customer service.

After a fantastic stay at their property in Medicine Hat, I was a bit disappointed by our stay here. Pool was not operational and was told that we could find alternate accommodation if we were not happy about it. As this was one of the primary reasons for choosing this hotel, we were disappointed. Received a nominal discount however so that was ok. Room was nice but there was a bit of a musty smell. Common areas were very good, modern and clean but room cleaning needs improvement. Breakfast was great with a number of hot and cold items. When checking out, the girl at the counter refused to acknowledge us. No greeting, no asking how are stay was etc., just silence. The hotel is not bad but needs improvement in key areas such as maintenance, room cleanliness and customer service.

Great hotel!

Great hotel!

Clean and tidy

Clean and tidy

Only issue was the elevator was down the whole stay a d there was no compensation offered on the room cost for that.

Only issue was the elevator was down the whole stay a d there was no compensation offered on the room cost for that.

I only had one issue and it was check in related. We met as a family in Lloyd and had 3 rooms booked. We were aware that the check in time was 4:00 but we hoped that our rooms might be available early so we arrived at the hotel at around 2:00. We were informed that none of our rooms were ready. Check out time is 11:00 and they had no rooms ready?

I only had one issue and it was check in related. We met as a family in Lloyd and had 3 rooms booked. We were aware that the check in time was 4:00 but we hoped that our rooms might be available early so we arrived at the hotel at around 2:00. We were informed that none of our rooms were ready. Check out time is 11:00 and they had no rooms ready?

Liked everything about this place

Liked everything about this place

A nice budget friendly hotel, with a pool, hot tub and water slide. The staff were all friendly. They had a cookie jar, with yummy cookies and iced lemon water on the front desk for guests. A nice continental breakfast and Tim Hortons just a walk away.

A nice budget friendly hotel, with a pool, hot tub and water slide. The staff were all friendly. They had a cookie jar, with yummy cookies and iced lemon water on the front desk for guests. A nice continental breakfast and Tim Hortons just a walk away.

Great little hotel

Great little hotel

The elevator was under repair so we appreciated a phone call before we left home and we're able to get a room on the 2nd floor as our mobility is not great. We had arrived before 4 and our room wasn't ready but when we returned from our event we went there for, our reservation paperwork was ready so checking in was easy.

The elevator was under repair so we appreciated a phone call before we left home and we're able to get a room on the 2nd floor as our mobility is not great. We had arrived before 4 and our room wasn't ready but when we returned from our event we went there for, our reservation paperwork was ready so checking in was easy.

My children love the hotel. Especially the pool w Water slide

Property was busy but very quiet in terms of volume. Staff were helpful and accomodating beds were comfortable and clean. Air conditioning wasnt the best but room wasnt un bearable.

Property was busy but very quiet in terms of volume. Staff were helpful and accomodating beds were comfortable and clean. Air conditioning wasnt the best but room wasnt un bearable.

Paper thin walls, you can hear EVERYTHING.

Paper thin walls, you can hear EVERYTHING.

The hotel was a good price and modern within. There was a lot of noise during the night due to other guests.

Best place to stay close to rodeo grounds and casino

The hotel was a good price and modern within. There was a lot of noise during the night due to other guests.