The room is quite big and clean, the process for check-in was fast, no need to wait for too long. The staff were very friendly and helpful. Location is quite good near to ANKAMALL, walking by only 5 minutes.

The room is quite big and clean, the process for check-in was fast, no need to wait for too long. The staff were very friendly and helpful. Location is quite good near to ANKAMALL, walking by only 5 minutes.

Location

Location

The hotel is very old, and it is very visible when entering the rooms. The showerhead was full of mold, the tiles were cracked all over the bathroom. The faucet was not correctly installed, so it was loose. The windows were not sound proof, so you can hear anything happening outside. Dogs were barking all night long. The AC was not able to cool the rooms because it was winter time. It was constantly 25c in the room. The tip we got was “open the windows”, which did not help. (Something we noticed was all shops, the mall etc. had awfully warm climate. Maybe something normal here.) For a 5 star hotel - they really need to renovate their rooms! To the good points; the restaurant was perfect. Food was great and tasty. The staff at the hotel were friendly and helpful. The lobby area along with the bar/restaurant is nice and a great place to hang out at. The mall next door is good and we spent most of our days here. But because of the state of the rooms, we have to give the hotel barely 3/5.

The hotel is very old, and it is very visible when entering the rooms. The showerhead was full of mold, the tiles were cracked all over the bathroom. The faucet was not correctly installed, so it was loose. The windows were not sound proof, so you can hear anything happening outside. Dogs were barking all night long. The AC was not able to cool the rooms because it was winter time. It was constantly 25c in the room. The tip we got was “open the windows”, which did not help. (Something we noticed was all shops, the mall etc. had awfully warm climate. Maybe something normal here.) For a 5 star hotel - they really need to renovate their rooms! To the good points; the restaurant was perfect. Food was great and tasty. The staff at the hotel were friendly and helpful. The lobby area along with the bar/restaurant is nice and a great place to hang out at. The mall next door is good and we spent most of our days here. But because of the state of the rooms, we have to give the hotel barely 3/5.

Amazing , great location

Amazing , great location

Nice

Nice

I told the reception I didn' get any uograde, and his excuse is no room available which I knew is lying. I can my floor is almost empty. I told them the air conditioning in my room is not working, they didn't even apologize and aiad they will find someone to fix, but no body even check before thw time we left.

I told the reception I didn' get any uograde, and his excuse is no room available which I knew is lying. I can my floor is almost empty. I told them the air conditioning in my room is not working, they didn't even apologize and aiad they will find someone to fix, but no body even check before thw time we left.

It is city hotel next to largest shopping center. nothing around need to drive

It is city hotel next to largest shopping center. nothing around need to drive

I like it

I like it

Overall everything was good

Overall everything was good

The room was well fitted with needed things and furniture is well placed. The breakfast was excellent.

The room was well fitted with needed things and furniture is well placed. The breakfast was excellent.

Nice location and easy parking. However: 1. Carpet in the hallway of our floor had a very bad mouldy smell (and there a small heating device on the floor during summer that was on). 2. In-room cooling system was keep on reverting to 24 degrees and room was feeling very warm and humid. I have overwritten that to 22 degrees but then it was reverting back to 24 again. I’ve called the reception and they said they will fix that from the central system but half an hour later again the same thing happened.

Nice location and easy parking. However: 1. Carpet in the hallway of our floor had a very bad mouldy smell (and there a small heating device on the floor during summer that was on). 2. In-room cooling system was keep on reverting to 24 degrees and room was feeling very warm and humid. I have overwritten that to 22 degrees but then it was reverting back to 24 again. I’ve called the reception and they said they will fix that from the central system but half an hour later again the same thing happened.

Excellent team and excellent hotel - please do not hesitate to book

Excellent team and excellent hotel - please do not hesitate to book

Beautiful hotel, next to a mall, taxi near, excellent breakfast, meal, nice staff. Excellent view to mall. Need to repair a sofa, and a twist lamp, this was on second room, the first was excellent, they changed my room because of damage sofa.

I recommend this hotel, cleaning staff comfortable bed , excellent room everything excellent.

I recommend this hotel, cleaning staff comfortable bed , excellent room everything excellent.

Amazing stay as usual, every time you notice the improvement. Friendly and welcoming staff starting with Utko who made our trip, moving to Kadir who helped us alot. At the reception we had the best check in/ out experience with the greatest smile. An upgrade was offered which moved our level of stay to a higher level. If I have the name right (Kibra) was very friendly and socially active. Breakfast was another great story with best chosen material for the most famous dishes. Rooms were spacious and well equipped. Being connected to a mall was great to ease of shopping.

Amazing stay as usual, every time you notice the improvement. Friendly and welcoming staff starting with Utko who made our trip, moving to Kadir who helped us alot. At the reception we had the best check in/ out experience with the greatest smile. An upgrade was offered which moved our level of stay to a higher level. If I have the name right (Kibra) was very friendly and socially active. Breakfast was another great story with best chosen material for the most famous dishes. Rooms were spacious and well equipped. Being connected to a mall was great to ease of shopping.

Everything were amazing, staff and food and everything, especially reception employee Anıl Can

Everything were amazing, staff and food and everything, especially reception employee Anıl Can

Property great but the room was hot not comfortable because of heat