This hotel was a great location, easily walkable to the downtown area.

This hotel was a great location, easily walkable to the downtown area.

Thanks for the great stay and very yummy breakfast!

Great place, great location. The breakfast is awful though - make other plans in the am. The bacon & sausage both are so overdone that they are truly mystery meats.

Great place, great location. The breakfast is awful though - make other plans in the am. The bacon & sausage both are so overdone that they are truly mystery meats.

Thanks for the great stay and very yummy breakfast!

The suite is well maintained. Staffs are friendly. Many good restaurants closed by.

The suite is well maintained. Staffs are friendly. Many good restaurants closed by.

Comfortable place, good breakfast

Comfortable place, good breakfast

Great stay. Perfect location in town.

Great stay. Perfect location in town.

Will def stay again

Will def stay again

Property was nice, but housekeeping of rooms was poor!

Property was nice, but housekeeping of rooms was poor!

Instantly, you’re met with a very generic and sterile vibe. Additionally, it’s summer season, but lots of construction and remodeling going on—noisy, with tons of artwork on the floor, and cluttered hallways. This could have been fine had they perhaps offered guests with extras as a thank you for staying at our hotel during that kind of work being done, but that was not the case. Rates being $800+ per night? Laughable. Completely inexcusable to charge that much for this type of hotel. I travel a lot, all over the world, and this place was one of the biggest rip offs. Breakfast is cheap, cafeteria style food. Rates build expectations, and this place is incredibly disappointing. One saving grace is the front desk folks are nice enough. PS. The images online are definitely nicer than the reality.

Instantly, you’re met with a very generic and sterile vibe. Additionally, it’s summer season, but lots of construction and remodeling going on—noisy, with tons of artwork on the floor, and cluttered hallways. This could have been fine had they perhaps offered guests with extras as a thank you for staying at our hotel during that kind of work being done, but that was not the case. Rates being $800+ per night? Laughable. Completely inexcusable to charge that much for this type of hotel. I travel a lot, all over the world, and this place was one of the biggest rip offs. Breakfast is cheap, cafeteria style food. Rates build expectations, and this place is incredibly disappointing. One saving grace is the front desk folks are nice enough. PS. The images online are definitely nicer than the reality.

The staff in every department was outstanding. Friendly, engaging, and always helpful. It's clear they're trained in customer service. The breakfast buffet was also excellent. It was always stocked, and the ladies were always on stand-by to refill. It has to be the best breakfast of any hotel offering the continental option. This is way better than a typical continental. Your new lobby is very well-done, even though I never saw it before the work was done. Our room was spacious, clean, and comfortable. Temp was easy to control, beds were comfortable, and we appreciated the shower amenities. It was a very good value compared to other properties in and around Jackson. I was unaware of the $20 per day parking in your garage as I was not told, nor did I see it posted anywhere. I'm not surprised as parking around the hotel is scarce in terms of a parking lot. There was another garage across the street (I think public), but we didn't price it as the convenience of yours was a logical choice and very secure. With the winter season essentially over, you need to have it vacuumed to pick up all the debris that gets left behind as snow melts off the vehicles. It's like walking on little marbles.

The staff in every department was outstanding. Friendly, engaging, and always helpful. It's clear they're trained in customer service. The breakfast buffet was also excellent. It was always stocked, and the ladies were always on stand-by to refill. It has to be the best breakfast of any hotel offering the continental option. This is way better than a typical continental. Your new lobby is very well-done, even though I never saw it before the work was done. Our room was spacious, clean, and comfortable. Temp was easy to control, beds were comfortable, and we appreciated the shower amenities. It was a very good value compared to other properties in and around Jackson. I was unaware of the $20 per day parking in your garage as I was not told, nor did I see it posted anywhere. I'm not surprised as parking around the hotel is scarce in terms of a parking lot. There was another garage across the street (I think public), but we didn't price it as the convenience of yours was a logical choice and very secure. With the winter season essentially over, you need to have it vacuumed to pick up all the debris that gets left behind as snow melts off the vehicles. It's like walking on little marbles.

Very nice breakfast. Rooms and bathrooms are great.

Very nice breakfast. Rooms and bathrooms are great.

Very clean and perfect room! Also great location

Very clean and perfect room! Also great location

Housekeeping services need improvement. Had no bath gel and shampoo refill for 2 days, even requested!

Housekeeping services need improvement. Had no bath gel and shampoo refill for 2 days, even requested!

Great location, free parking across the street, friendly staff, free breakfast daily, heated pool.

Great location, free parking across the street, friendly staff, free breakfast daily, heated pool.

It was nice to see a hotel with a pool open and heated. Thanks for that.

It was nice to see a hotel with a pool open and heated. Thanks for that.

My husband and I had a grate time together. The room was clean and the bed very comfortable. Steven at the front desk was so kind and friendly and also helped us answering all our questions.

My husband and I had a grate time together. The room was clean and the bed very comfortable. Steven at the front desk was so kind and friendly and also helped us answering all our questions.