Location. Shower water could have been warmer & better pressure. Plenty of space in room. Appreciated the fan . Friendly staff. Couldn’t understand the pub closed midday when there were plenty of guests.

Loved being able to have dinner at the restaurant, have a few cocktails in the courtyard, and walk upstairs to our newly refurbished room. Loved our stay! The young man who worked the entire time of our stay made sure we had all of the amenities we needed. The breakfast was amazing. It was a great place to stay if you are wanting to visit Bampton and walk around the areas in which Downton Abbey was used for filming. We were also only 15-20 minutes from "Bourton on the Water" if you are wanting to stroll around the Cotswolds. I am a very picky traveler. I don't usually trust places that are given a 3 star especially given the price. This is a great bargain for your dollar and they definitely earned a 3.5 from me. Our children stayed in one of the rooms out back. It was nice as well, but our room (inside) had been updated and redone. Thank you.

Loved being able to have dinner at the restaurant, have a few cocktails in the courtyard, and walk upstairs to our newly refurbished room. Loved our stay! The young man who worked the entire time of our stay made sure we had all of the amenities we needed. The breakfast was amazing. It was a great place to stay if you are wanting to visit Bampton and walk around the areas in which Downton Abbey was used for filming. We were also only 15-20 minutes from "Bourton on the Water" if you are wanting to stroll around the Cotswolds. I am a very picky traveler. I don't usually trust places that are given a 3 star especially given the price. This is a great bargain for your dollar and they definitely earned a 3.5 from me. Our children stayed in one of the rooms out back. It was nice as well, but our room (inside) had been updated and redone. Thank you.

The room was so awful that we did not stay and checked out and received a full refund. It is more like a 2 star hotel that a 4.

The location was good as it was near to the venue. Lovely village pub. Pub wasn’t open till 17:00, so after breakfast the only facilities you had was in your room. Kept running out of stock at breakfast and behind the bar.

The location was good as it was near to the venue. Lovely village pub. Pub wasn’t open till 17:00, so after breakfast the only facilities you had was in your room. Kept running out of stock at breakfast and behind the bar.

The room was so awful that we did not stay and checked out and received a full refund. It is more like a 2 star hotel that a 4.

Delightful location and property

Delightful location and property

Customer service, food and room all excellent would def stay again

Customer service, food and room all excellent would def stay again

Where do we start? Arrived Thursday around 5pm. Checked in, given room 4. Went upstairs, room hadn’t been cleaned or made up. Went downstairs, told staff, apology and advised a problem with housekeeping. Offered a drink while we waited - but charged! The room was roughly made up, obviously in a hurry. The next morning at breakfast we asked for 2 extra pillows, and clean towels. When we arrived back from our day out at about 9pm, the room had not been touched - no cleaning, no bed tidy, no clean towels, and no more pillows. As we were tired we made the best of the situation. Saturday breakfast started at 8.15, ordered cooked breakfast and waited, and waited, and waited. The restaurant was not particularly busy. 50 minutes later we had to go as our taxi had arrived - only having had a drink and some toast. Returned about 8pm, our room had not been touched again. Went to complain, spoke with another guest-her room hadn’t been cleaned for 2 days either. Spoke with staff who said would sort it out. They came to our door, we waited in the bar, and received complimentary hot drinks. 10 minutes later given our key back. Went to our room to discover just the the bed covers pulled up and clean towels placed on the bed. Went down again for more milk, extra loo rolls, and extra pillows. 1 pillow and 2 loo rolls arrived. Not to mention the taped up fire/smoke alarm. One of the worst places we have stayed. Would never stay here again, and suggest no one else does else does either.

Where do we start? Arrived Thursday around 5pm. Checked in, given room 4. Went upstairs, room hadn’t been cleaned or made up. Went downstairs, told staff, apology and advised a problem with housekeeping. Offered a drink while we waited - but charged! The room was roughly made up, obviously in a hurry. The next morning at breakfast we asked for 2 extra pillows, and clean towels. When we arrived back from our day out at about 9pm, the room had not been touched - no cleaning, no bed tidy, no clean towels, and no more pillows. As we were tired we made the best of the situation. Saturday breakfast started at 8.15, ordered cooked breakfast and waited, and waited, and waited. The restaurant was not particularly busy. 50 minutes later we had to go as our taxi had arrived - only having had a drink and some toast. Returned about 8pm, our room had not been touched again. Went to complain, spoke with another guest-her room hadn’t been cleaned for 2 days either. Spoke with staff who said would sort it out. They came to our door, we waited in the bar, and received complimentary hot drinks. 10 minutes later given our key back. Went to our room to discover just the the bed covers pulled up and clean towels placed on the bed. Went down again for more milk, extra loo rolls, and extra pillows. 1 pillow and 2 loo rolls arrived. Not to mention the taped up fire/smoke alarm. One of the worst places we have stayed. Would never stay here again, and suggest no one else does else does either.

When we arrived just after 3pm. The kid behind the bar looked like he didnt want to be there, instead of him taking us to our room he told us where to go. Annex was covered in dust and had sequins all over the carpet and floor. Carpets could do with a clean. Curtains filthy Bathroom is a wet room no shelf to out your tolietries on also doety bathroom.Windows couldn't be left open and someone could come in. No safety lock for the windows. Fridge mouldy. Could go on. Food in the evening is at 6:30pm we wasn't told this until our arrival. Breakfast is self service apart from the cookd breakfast. Pictures are not what they seem

When we arrived just after 3pm. The kid behind the bar looked like he didnt want to be there, instead of him taking us to our room he told us where to go. Annex was covered in dust and had sequins all over the carpet and floor. Carpets could do with a clean. Curtains filthy Bathroom is a wet room no shelf to out your tolietries on also doety bathroom.Windows couldn't be left open and someone could come in. No safety lock for the windows. Fridge mouldy. Could go on. Food in the evening is at 6:30pm we wasn't told this until our arrival. Breakfast is self service apart from the cookd breakfast. Pictures are not what they seem

Very good stay, great room, breakfast good, staff really helpful and polite, would happily recommend

Very good stay, great room, breakfast good, staff really helpful and polite, would happily recommend

Check in the woman seemed not interested! Then the room had dust behind the unit beside bed and the floor/carpet was wet late n evening people in the loft hatch and noise outside toom

Check in the woman seemed not interested! Then the room had dust behind the unit beside bed and the floor/carpet was wet late n evening people in the loft hatch and noise outside toom

Friendly staff, nice room, nice breakfast, nice hotel. Maybe a shelf or something in the shower room so there is somewhere to put your things while you shower, but other than that a nice place to stay.

Friendly staff, nice room, nice breakfast, nice hotel. Maybe a shelf or something in the shower room so there is somewhere to put your things while you shower, but other than that a nice place to stay.

For the price, full english breakfast should have been included.

For the price, full english breakfast should have been included.

Wonderful and very friendly hotel in a great location, doubt breakfast is better anywhere in a 100 miles!

Wonderful and very friendly hotel in a great location, doubt breakfast is better anywhere in a 100 miles!

Friendly staff. Our room was a little tied just need a bit of tlc in the bathroom area but was clean. Comfy bed . Could hear noise from the bedroom next door but think that was just inconsiderate people banging suitcases against the wall. Breakfast was good and a great choice. Sadly the only downfall was we had no hot water on the 1st morning. Plenty of free parking

Friendly staff. Our room was a little tied just need a bit of tlc in the bathroom area but was clean. Comfy bed . Could hear noise from the bedroom next door but think that was just inconsiderate people banging suitcases against the wall. Breakfast was good and a great choice. Sadly the only downfall was we had no hot water on the 1st morning. Plenty of free parking

All I can say is there classed as 4 star but i wouldn't award 1, when booking you are lead to believe you are staying in a pretty 4star building covered in pretty vines what you get is a grotty fausty motel room out the back, dirty, smelly & ugly, grotty wetroom, no hot water, broken dirty chair at the dressing table, so dicing with death if you risk trying to sit on it, noisy fan in the bathroom, bed uncomfortable & you roll into the middle, carpets stained & curtains hanging from broken hooks......good full English but 1st coffee extremely weak, booked for a romantic stay & a friend's wedding & spent an entire evening trying to find somewhere else to stay, put a dampener on what was a special weekend !

All I can say is there classed as 4 star but i wouldn't award 1, when booking you are lead to believe you are staying in a pretty 4star building covered in pretty vines what you get is a grotty fausty motel room out the back, dirty, smelly & ugly, grotty wetroom, no hot water, broken dirty chair at the dressing table, so dicing with death if you risk trying to sit on it, noisy fan in the bathroom, bed uncomfortable & you roll into the middle, carpets stained & curtains hanging from broken hooks......good full English but 1st coffee extremely weak, booked for a romantic stay & a friend's wedding & spent an entire evening trying to find somewhere else to stay, put a dampener on what was a special weekend !

The Vines is an amazing place to stay if you are visiting the Cotswolds: it’s peaceful, well located, the service was exceptional, the food was great! We went with some relatives visiting from abroad and they were enthusiastic about everything! 100% recommended and we will definitely be back!

The Vines is an amazing place to stay if you are visiting the Cotswolds: it’s peaceful, well located, the service was exceptional, the food was great! We went with some relatives visiting from abroad and they were enthusiastic about everything! 100% recommended and we will definitely be back!

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