My boyfriend and I had planned to stay at the hotel for four days. However, we encountered several issues. The receptionist seemed annoyed during check-in, and once in the room, we found that the air conditioning and TV were not working correctly. Moreover, the room was infested with bugs, including large ones in the toilet and one falling onto my boyfriend's head from the old ceiling. The hotel's location on top of a nightclub playing loud 90's music was also aggravating (forget about sleeping at night). Adding to all this, the bed sheets were filthy and had bedbugs. We decided to leave after only 8 hours and move to a 5-star hotel outside the old town, costing us 800 euros and a vacation day. Although a staff member at the reception expressed understanding and said he would see what he could do, we did not receive any refunds. It was a terrible experience, and I strongly advise against booking this hotel. I recommend the Hyatt or the Huma Bay if you are looking for alternatives.

My boyfriend and I had planned to stay at the hotel for four days. However, we encountered several issues. The receptionist seemed annoyed during check-in, and once in the room, we found that the air conditioning and TV were not working correctly. Moreover, the room was infested with bugs, including large ones in the toilet and one falling onto my boyfriend's head from the old ceiling. The hotel's location on top of a nightclub playing loud 90's music was also aggravating (forget about sleeping at night). Adding to all this, the bed sheets were filthy and had bedbugs. We decided to leave after only 8 hours and move to a 5-star hotel outside the old town, costing us 800 euros and a vacation day. Although a staff member at the reception expressed understanding and said he would see what he could do, we did not receive any refunds. It was a terrible experience, and I strongly advise against booking this hotel. I recommend the Hyatt or the Huma Bay if you are looking for alternatives.

This was a darling hotel room right in the heart of the old city. Our room was built on the side of a stone wall and was very spacious with a separate living room area. The staff were very friendly and check in/out was a breeze.

This was a darling hotel room right in the heart of the old city. Our room was built on the side of a stone wall and was very spacious with a separate living room area. The staff were very friendly and check in/out was a breeze.

As travelled to Kotor by bus from Dubrovnik I planned to get a taxi for taking our luggage to this Hotel but none of the taxis at the bus station would take us on this trip and said to walk. This was difficult with 3 suitcases but soon saw that there were no roads in the OLD Town for any motor vehicle. Passage ways about 2 m wide! Took about 30 min to find Hotel. Hotel noisy with music and talking to about 1 am each night. Dinner and breakfasts OK for the price. Room was AC but shower was strange - no shelf for soap, shampoo while holding shower head ! Staff indicated they would help with luggage back to bus station 2 days later but that did not happen. So not a pleasant memory of 2 days and nights at this Hotel.

As travelled to Kotor by bus from Dubrovnik I planned to get a taxi for taking our luggage to this Hotel but none of the taxis at the bus station would take us on this trip and said to walk. This was difficult with 3 suitcases but soon saw that there were no roads in the OLD Town for any motor vehicle. Passage ways about 2 m wide! Took about 30 min to find Hotel. Hotel noisy with music and talking to about 1 am each night. Dinner and breakfasts OK for the price. Room was AC but shower was strange - no shelf for soap, shampoo while holding shower head ! Staff indicated they would help with luggage back to bus station 2 days later but that did not happen. So not a pleasant memory of 2 days and nights at this Hotel.

Wonderful staff and great service.

Wonderful staff and great service.