Safe area to stay at! 5 min walk to public transportation from where you easily can get to any part of the city. Room and shared restrooms were clean. Had a room in the third floor so had to go up the stairs each time, no elevator. Windows in the room can not be opened, room had an AC output but air condition was still very stuffy.

DISGUSTING! No soap/toilet paper in main bathroom, with a separate toilet-only bathroom with no sink. Stained sheets. Dirty shower caddy for your use. Musty room smell. Neighbors (live-in housekeeping staff?) yelling at each other through paper-thin walls to keep it down. No on-site front desk, and remote support takes an hour to reply through text. You’ll get locked out of your room if your phone runs out of battery. Maybe this place was different before COVID, but now it basically feels like a place for the transitory homeless. I left behind the $2 hand soap I had to buy from Safeway, so maybe someone can use that until it runs out.

DISGUSTING! No soap/toilet paper in main bathroom, with a separate toilet-only bathroom with no sink. Stained sheets. Dirty shower caddy for your use. Musty room smell. Neighbors (live-in housekeeping staff?) yelling at each other through paper-thin walls to keep it down. No on-site front desk, and remote support takes an hour to reply through text. You’ll get locked out of your room if your phone runs out of battery. Maybe this place was different before COVID, but now it basically feels like a place for the transitory homeless. I left behind the $2 hand soap I had to buy from Safeway, so maybe someone can use that until it runs out.

I really have enjoyed my stay here, it feels like home; I would rewind it in the future.

I really have enjoyed my stay here, it feels like home; I would rewind it in the future.

Very small rooms, but you pay for what you get. Amazing area in Hayes Valley with many things within walking distance. We were two women travelers and felt safe the entire 4 night stay here!

Very small rooms, but you pay for what you get. Amazing area in Hayes Valley with many things within walking distance. We were two women travelers and felt safe the entire 4 night stay here!

Love the hotel staff. They were able to make my stay important even though the maid service could do a better job with the cleaning, and wish the facilities were accessible to disabled folks who have trouble with stair climbing. Other than that I’ll be willing to stay at this property again.

Love the hotel staff. They were able to make my stay important even though the maid service could do a better job with the cleaning, and wish the facilities were accessible to disabled folks who have trouble with stair climbing. Other than that I’ll be willing to stay at this property again.

Smoke and clean hotel for a night

Smoke and clean hotel for a night

Super convenient. Clean. Cute.

Super convenient. Clean. Cute.

There are many eateries around the facility and the area is safe.

There are many eateries around the facility and the area is safe.

Clean

Clean

Staying here was a bit unconventional as tar as rooms to stay in. Keys are all through your smart phone. Check in via email exchange. But the stay itself was great. Food is within walking distance. Everything's very close by. Overall, staying here was great. Would highly recommend if on a solo trip.

Staying here was a bit unconventional as tar as rooms to stay in. Keys are all through your smart phone. Check in via email exchange. But the stay itself was great. Food is within walking distance. Everything's very close by. Overall, staying here was great. Would highly recommend if on a solo trip.

Clean

Clean

Never got the television to work. Wifi was ok.

Never got the television to work. Wifi was ok.

Great little place if you’re looking for an affordable option in a safe neighbourhood. I was a solo female and felt perfectly safe in this area. The rooms are cute and clean. Each room has its own sink and mirror. Bathroom and showers are shared which I had no problems with. For a short stay this was perfect!

Great little place if you’re looking for an affordable option in a safe neighbourhood. I was a solo female and felt perfectly safe in this area. The rooms are cute and clean. Each room has its own sink and mirror. Bathroom and showers are shared which I had no problems with. For a short stay this was perfect!

Great location. Public parking nearby. Excellent customer service. Answered our questions right away. The bed was very firm, but the room and facilities were clean and comfortable.

Great location. Public parking nearby. Excellent customer service. Answered our questions right away. The bed was very firm, but the room and facilities were clean and comfortable.

Excellent clean place located in a very nice neighborhood. Would definitely recommend

Excellent clean place located in a very nice neighborhood. Would definitely recommend

Stayed for 3 nights with 4 friends and it is not a bad place for crashing if you’re going to be out and about most of your trip, but the power happened to be out majority of our stay so we could not use light or power to get ready, it’s not equipped for the disabled (didn’t say they were) so I requested a late checkout being that I was on crutches and needed help carrying luggage up and down the stairs being that there is no elevator and we were greeted by banging on the door starting two hours before our original checkout at 11 am and then a very rude housekeeper continuously banging on our door until we vacated by the agreed upon late checkout time.. noon. They then charged my card without asking and without any mention of an automatic late-checkout fee $50 for the late checkout that we agreed upon… that really did it for me. They refunded the fee after I showed proof they did in fact agree to let us leave at 12 over text, not professional.

Stayed for 3 nights with 4 friends and it is not a bad place for crashing if you’re going to be out and about most of your trip, but the power happened to be out majority of our stay so we could not use light or power to get ready, it’s not equipped for the disabled (didn’t say they were) so I requested a late checkout being that I was on crutches and needed help carrying luggage up and down the stairs being that there is no elevator and we were greeted by banging on the door starting two hours before our original checkout at 11 am and then a very rude housekeeper continuously banging on our door until we vacated by the agreed upon late checkout time.. noon. They then charged my card without asking and without any mention of an automatic late-checkout fee $50 for the late checkout that we agreed upon… that really did it for me. They refunded the fee after I showed proof they did in fact agree to let us leave at 12 over text, not professional.

It feels like this place can use more oversight by management and to review amenities. The expectations for housekeeping service aren’t clear. I stayed 2 weeks and they knocked on my door the day I checked in when I did not need service, and about a week later when I was on a conference call so I asked her to come back the next day. So the sheets were never changed and the trash was never emptied. There is a kitchen in the photos, but no kitchen in the annex where my room was. I think this property also rents to monthly tenants and there was some drama with some sort of tenant or guest asked to leave and the door codes changed without notice. The bluetooth lock on my door stopped functioning and they had to replace the batteries. I would suggest check the battery levels when turning over the room. So I think more management attention and a clearer simce of what is available as far as kitchen and housekeeping