good

We enjoyed our stay at ISTY. The staff were so helpful and kind. The hotel is super cute, very trendy and fun decor. The room was clean and nice. The air conditioner kept it nice and cool. The downsides: our bed was rock hard. Like sleeping on a slab of wood with a sheet on it. The buffet breakfast was very minimal. Toast with jelly, a salad bar, instant coffee, watermelon and corn flakes. If you were lucky enough to grab one: an egg sandwich. Overall we enjoyed our stay.

We enjoyed our stay at ISTY. The staff were so helpful and kind. The hotel is super cute, very trendy and fun decor. The room was clean and nice. The air conditioner kept it nice and cool. The downsides: our bed was rock hard. Like sleeping on a slab of wood with a sheet on it. The buffet breakfast was very minimal. Toast with jelly, a salad bar, instant coffee, watermelon and corn flakes. If you were lucky enough to grab one: an egg sandwich. Overall we enjoyed our stay.

Parking at the facility may be limited. A good decent hotel if you are looking not looking for any frills of a hotel. The rooftop bar at night is a good relaxing space to enjoy the quiet and calm.

Parking at the facility may be limited. A good decent hotel if you are looking not looking for any frills of a hotel. The rooftop bar at night is a good relaxing space to enjoy the quiet and calm.

I would not recommend this hotel to families, we booked for 2 nights for 2 adults and 2 grandchildren, and ended up checking out within 3 hours. The hotel seems to be geered towards the young clientelle and the level of service you recieve shows, when we arrived at the hotel with 2 small children at no point did any staff member help us with getting luggage out of taxi into reception, and when checked in again no help with getting luggage to the room even though they could see us having difficulties. My wife went to the pool and took the towel from the room, a member of staff stormed over to her and rudely told her off and not to use that and to use one of the pool towels, appreciate this was our error but there was no reason to be rude and could of politely infomed us, as how would we be aware of that in advance??. The next issue was the rooms, the balconies are totally unusable and rooms are very basic. The guests they had staying there were very strange, we had several young men standing and staring at my grandaughters and wife as they used the pool, this is nothing to do with the hotel but gives an indication of clientelle. I coukd go on and on with problems we could see in our 3 hour stay, but i just dont have the energy. I feel if you are young single and on a budget this hotel would probably be great for you, however if you are a family or have a decent standard that you would expect i would not recommend booking.

I would not recommend this hotel to families, we booked for 2 nights for 2 adults and 2 grandchildren, and ended up checking out within 3 hours. The hotel seems to be geered towards the young clientelle and the level of service you recieve shows, when we arrived at the hotel with 2 small children at no point did any staff member help us with getting luggage out of taxi into reception, and when checked in again no help with getting luggage to the room even though they could see us having difficulties. My wife went to the pool and took the towel from the room, a member of staff stormed over to her and rudely told her off and not to use that and to use one of the pool towels, appreciate this was our error but there was no reason to be rude and could of politely infomed us, as how would we be aware of that in advance??. The next issue was the rooms, the balconies are totally unusable and rooms are very basic. The guests they had staying there were very strange, we had several young men standing and staring at my grandaughters and wife as they used the pool, this is nothing to do with the hotel but gives an indication of clientelle. I coukd go on and on with problems we could see in our 3 hour stay, but i just dont have the energy. I feel if you are young single and on a budget this hotel would probably be great for you, however if you are a family or have a decent standard that you would expect i would not recommend booking.

Great hotel with amazing atmosphere, nice rooms, clean, excellent breakfast, perfect friendly staff

Great hotel with amazing atmosphere, nice rooms, clean, excellent breakfast, perfect friendly staff

Staff are super friendly! Hotel is clean and spacious.

Staff are super friendly! Hotel is clean and spacious.

Nice hotel with a designer boutique vibe. Impeccably clean. Family room perfect for us. Front desk very kind and helpful. Rooftop bar is great! Pool is pretty but very close to common area, didn't see anyone swim during our 48h stay. Located about 15 mins walk from old city in a part of town that is not too touristy, more local feel..

Nice hotel with a designer boutique vibe. Impeccably clean. Family room perfect for us. Front desk very kind and helpful. Rooftop bar is great! Pool is pretty but very close to common area, didn't see anyone swim during our 48h stay. Located about 15 mins walk from old city in a part of town that is not too touristy, more local feel..

I was pleasantly surprised when I arrived at how beautiful the hotel was with an open lobby. It has a great indoor/outdoor feeling. Great staff and a warm welcome. They were very helpful when we had questions or need help finding a restaurant. A down side, however, was the bed. It was quite hard by European/North American standards. For Asian standards, it was average. If you like a hard bed, you'll have no problem, but it wasn't relaxing, and I really would have liked with there were options for making it more comfortable. I asked and was thankful that the gave me and extra blanket to soften it. As for breakfast, it's pretty good with some Thai and Western options. The Thai options are the best. The coffee is not great. I really liked that there were refreshments and healthy snacks available throughout the day. I also love that they have a water refill station so you don't have to take plastic water bottles. Great! I'd love to go back, but I would consider bringing a camping mattress for myself.

I was pleasantly surprised when I arrived at how beautiful the hotel was with an open lobby. It has a great indoor/outdoor feeling. Great staff and a warm welcome. They were very helpful when we had questions or need help finding a restaurant. A down side, however, was the bed. It was quite hard by European/North American standards. For Asian standards, it was average. If you like a hard bed, you'll have no problem, but it wasn't relaxing, and I really would have liked with there were options for making it more comfortable. I asked and was thankful that the gave me and extra blanket to soften it. As for breakfast, it's pretty good with some Thai and Western options. The Thai options are the best. The coffee is not great. I really liked that there were refreshments and healthy snacks available throughout the day. I also love that they have a water refill station so you don't have to take plastic water bottles. Great! I'd love to go back, but I would consider bringing a camping mattress for myself.

Great location just a bit outside of the old city. Excellent service. Rooms are a bit tight but overall fine.

Great location just a bit outside of the old city. Excellent service. Rooms are a bit tight but overall fine.

Big thanks to All the people who’s work at isty hotel . Friendly & helpful .

Big thanks to All the people who’s work at isty hotel . Friendly & helpful .

Word hard stay humble.

Word hard stay humble.

Isty hotel was amazing exceeded all expectations. The hotel was well kept and staff were very helpful in booking activities ect. The property was very clean and had a great atmosphere. Highly recommend this hotel. Only negative factor is that there is not a lot to do very close to the hotel but everything is within a 10 minute walk so it wasn’t a problem.

Isty hotel was amazing exceeded all expectations. The hotel was well kept and staff were very helpful in booking activities ect. The property was very clean and had a great atmosphere. Highly recommend this hotel. Only negative factor is that there is not a lot to do very close to the hotel but everything is within a 10 minute walk so it wasn’t a problem.

Lots of staff visible and service was very good...and all their activities were visible e.g. in the restaurant you could see all that was going on... Pool looked a little discoulored,the water that is.

Lots of staff visible and service was very good...and all their activities were visible e.g. in the restaurant you could see all that was going on... Pool looked a little discoulored,the water that is.

The air conditioner was broken. And the hotel unwilling to change the room, saying that all rooms are fully booked.

The hotel employees are very nice and kind , but If there is a house phone in the room will be even better.

The hotel employees are very nice and kind , but If there is a house phone in the room will be even better.

Nice hotel, a bit outside the old town. Good breakfast buffet as well.

the air conditioning could have improved and they should have read the request I mark on Expedia when I make the booking

Nice hotel, a bit outside the old town. Good breakfast buffet as well.

apart from clearance issue, ISTY is the best. but loss ice cream in the counter freezer.