We have stayed there before. This time the front desk help was so friendly and helpful in any way she could be.

We have stayed there before. This time the front desk help was so friendly and helpful in any way she could be.

I only stayed one night, but was very comfortable. Great place to stay, very central and staff were friendly and helpful. There is no elevator, so if you have an accessibility issue I would not recommend this location, but other than that everything was fantastic.

I only stayed one night, but was very comfortable. Great place to stay, very central and staff were friendly and helpful. There is no elevator, so if you have an accessibility issue I would not recommend this location, but other than that everything was fantastic.

Despite your email confirmation, the hotel was unaware of our booking. One assumed the picture was of the hotel, it wasn't. It was the view FROM the hotel. No air conditioning or fan and no lift to second floor and difficult for my wife to go upstairs. Staff pleasant and helpful

Despite your email confirmation, the hotel was unaware of our booking. One assumed the picture was of the hotel, it wasn't. It was the view FROM the hotel. No air conditioning or fan and no lift to second floor and difficult for my wife to go upstairs. Staff pleasant and helpful

Fantastic area, inside city center, likely hotel staff.

Fantastic area, inside city center, likely hotel staff.

Booked this to stay enroute from Brittany. On arrival the receptionist was very helpful and directed us to our room, the stairs were narrow for a hotel and quite steep, no lift the room smelt of cheap aftershave and looked very tired. The shower had black mildew and the tray was dirty. We didn't stay asked hotels.com for refund but they never reply. Good luck if you book through them or book this alleged hotel...

Booked this to stay enroute from Brittany. On arrival the receptionist was very helpful and directed us to our room, the stairs were narrow for a hotel and quite steep, no lift the room smelt of cheap aftershave and looked very tired. The shower had black mildew and the tray was dirty. We didn't stay asked hotels.com for refund but they never reply. Good luck if you book through them or book this alleged hotel...

No comfortable room and very noyse people from out said and no clime

No comfortable room and very noyse people from out said and no clime

Walking distance from train station but I got lost and tripled my travel time. I had to lug my suitcase up four flights of stairs so if you don't want to do that, ask for a lower room. The rooms are no bigger than a postage stamp but I had a view (almost) of the water way--sail boats, barges and cafes spilling on to the cobble stones. The breakfast was copious. I enjoyed it. Centrally located near medieval neighbor with lots of restaurants and cafes.

Walking distance from train station but I got lost and tripled my travel time. I had to lug my suitcase up four flights of stairs so if you don't want to do that, ask for a lower room. The rooms are no bigger than a postage stamp but I had a view (almost) of the water way--sail boats, barges and cafes spilling on to the cobble stones. The breakfast was copious. I enjoyed it. Centrally located near medieval neighbor with lots of restaurants and cafes.

The service is good and location was very good, but I don't think it is good that you have to pay for towels. The Price for Towels is also too high, but everything else was good.

The service is good and location was very good, but I don't think it is good that you have to pay for towels. The Price for Towels is also too high, but everything else was good.

Planned to stay 2 nights but decided to leave after 1 night. we arrived late in the evening in August and couldn't find parking near the hotel. So after a long way with our Suitcases from the parking to the hotel, we found that no lift exist. The room was on main street at the first floor with no air condition and no option to open the window, water's flow in the bathroom was very poor. The hotel is OK if you are coming without a car and not in summer time.

Planned to stay 2 nights but decided to leave after 1 night. we arrived late in the evening in August and couldn't find parking near the hotel. So after a long way with our Suitcases from the parking to the hotel, we found that no lift exist. The room was on main street at the first floor with no air condition and no option to open the window, water's flow in the bathroom was very poor. The hotel is OK if you are coming without a car and not in summer time.

Our first choice was full. L'Univers was the next nearest to the station that was a good price. Next time we visit Caen it will be my first choice. Friendly helpful staff, close to the centre of town,and our room had the added bonus of a view of the marina.

Our first choice was full. L'Univers was the next nearest to the station that was a good price. Next time we visit Caen it will be my first choice. Friendly helpful staff, close to the centre of town,and our room had the added bonus of a view of the marina.