Unfriendly response when I asked to checkin before their checkin time. Hotel safe did not work, wIFI super slow. Advertised bar opening completely wrong.

Unfriendly response when I asked to checkin before their checkin time. Hotel safe did not work, wIFI super slow. Advertised bar opening completely wrong.

Pros: Friendly service, good selection for breakfast, close to tram at walking distance. In 20min you are in the old city in Petite France neighborhood Cons: quadruple room: sofa bed was not comfortable - I recommend to request a room with single beds a double bed instead so that everyone is comfortable. We were on the last floor (the fifth) and being it the winter the heater was on and was quite loud and with high vibrations. We had an incendent where the shampoo dispenser in the bathroom was filled with vinegar! My father had a nice surprise when he was the first one to use the shower! The manager had the bottle dispenser refilled straight away but it surely made the stay not as agreeable as we expected it to be. We hope that this incident has made the hotel management change their cleaning protocol so that future guests do not have that experience.

Pros: Friendly service, good selection for breakfast, close to tram at walking distance. In 20min you are in the old city in Petite France neighborhood Cons: quadruple room: sofa bed was not comfortable - I recommend to request a room with single beds a double bed instead so that everyone is comfortable. We were on the last floor (the fifth) and being it the winter the heater was on and was quite loud and with high vibrations. We had an incendent where the shampoo dispenser in the bathroom was filled with vinegar! My father had a nice surprise when he was the first one to use the shower! The manager had the bottle dispenser refilled straight away but it surely made the stay not as agreeable as we expected it to be. We hope that this incident has made the hotel management change their cleaning protocol so that future guests do not have that experience.

The AC was broken so the room was beyond hot and stifling. There was also a clear glass door on the bathroom. The staff was incredibly friendly and tried to help but the room never cooled down.

The AC was broken so the room was beyond hot and stifling. There was also a clear glass door on the bathroom. The staff was incredibly friendly and tried to help but the room never cooled down.

A Nice hotel situated outside Strasbourg. A bit hard to find, and situated in the middle of a residential area. Great service and a great room.

A Nice hotel situated outside Strasbourg. A bit hard to find, and situated in the middle of a residential area. Great service and a great room.

Everything was positive at this hotel

Everything was positive at this hotel

Overall, great experience at this hotel. It was clean and comfortable and a great deal for the price! However, be aware this hotel is NOT near the old town area of the city. It is right across from a train station and it was easy enough to get downtown, but not in a charming or cute area of Strasbourg. We were grateful to save some money though.

Overall, great experience at this hotel. It was clean and comfortable and a great deal for the price! However, be aware this hotel is NOT near the old town area of the city. It is right across from a train station and it was easy enough to get downtown, but not in a charming or cute area of Strasbourg. We were grateful to save some money though.

Clean. Friendly staff. Quite area. Extra charge for secured parking. One uncomfortable thing is that you can easily look at the bathroom through its transparent door. There is no privacy even though you are in the bathroom . I do not understand what kind of concept it is. If you stay alone there is no problem.

Clean. Friendly staff. Quite area. Extra charge for secured parking. One uncomfortable thing is that you can easily look at the bathroom through its transparent door. There is no privacy even though you are in the bathroom . I do not understand what kind of concept it is. If you stay alone there is no problem.

Perfect distance to walk to nearby metro station. Room was comfortable and staff was great.

Perfect distance to walk to nearby metro station. Room was comfortable and staff was great.

Good place with the convenience of a garage in situs. Even though there is a tram station just in front of the hotel, it is still a bit far from the center. There are also limited dinning options around after dark. However, when everything is put in balance the place is a very good value.

Good place with the convenience of a garage in situs. Even though there is a tram station just in front of the hotel, it is still a bit far from the center. There are also limited dinning options around after dark. However, when everything is put in balance the place is a very good value.

Lovely hotel. Ideally placed next to the tram 🚃 which picks up every ten minutes and takes you to the centre of Strasbourg. Staff were very friendly and couldn’t do enough to help . Would stay there again highly recommended.

Lovely hotel. Ideally placed next to the tram 🚃 which picks up every ten minutes and takes you to the centre of Strasbourg. Staff were very friendly and couldn’t do enough to help . Would stay there again highly recommended.

Excellent public transport connection. Very well designed space. Very good bathroom. Quiet area.

Excellent public transport connection. Very well designed space. Very good bathroom. Quiet area.

Evrithing was perfect! Close to shoping and tram.

Evrithing was perfect! Close to shoping and tram.

Easy access by car. Approx. 10 free parking slots but had a parking garage available. The room was nice with a modern bathroom. The staff was nice and spoke english very well. We did not try the breakfast. The tram was next to the hotel, making it very easy to travel in to the city center.

Kind staffs . clean room

Kind staffs . clean room

Hotel was quaint, clean and the staff was very friendly. Dinner in the restaurant was delicious!

Hotel was quaint, clean and the staff was very friendly. Dinner in the restaurant was delicious!

The hotel is new and located next to a tram station. Very convenient to go to the city Strasbourg with public transportation. The parking lots are free to use. The room was spacious enough and clean. The bed was good to sleep in, tidy and high qualitative. The price was reasonable. I could recommend the hotel to everyone!

The hotel is new and located next to a tram station. Very convenient to go to the city Strasbourg with public transportation. The parking lots are free to use. The room was spacious enough and clean. The bed was good to sleep in, tidy and high qualitative. The price was reasonable. I could recommend the hotel to everyone!

Wondering bathroom with jetted tub! Great balcony too!