This is a unique place. I really enjoyed the check-in process and it felt like a small apartment. The fun decor was a plus annd the bed was very comfortable. Nice to just walk downstairs to a coffee shop with breakfast.

This is a unique place. I really enjoyed the check-in process and it felt like a small apartment. The fun decor was a plus annd the bed was very comfortable. Nice to just walk downstairs to a coffee shop with breakfast.

The building and apartment were cute and clean, but we had an issue with our bed frame being wonky, and my husband & I ended up putting our mattress in the floor that night. The mattress was hard as a rock, which honestly had nothing to do with it being in the floor. We woke up sore, and I was ready to leave. I did text that morning explaining our situation but I feel as if the Owner assumed I was lying, although I had mentioned to the Manager the day before that the bed was wonky. I did text at 6:16am about the bed, and I was gone by 7:05am. No one came to look at the bed nor offer us another room during this time. I texted the Owner when we left at 7:05am and I was not offered another room until 7:30am. I thought it was in bad faith to offer us another room after we had been gone for almost 30 minutes. Also, I felt the Owner almost berated me for not contacting them in the middle of the night. Then, I texted how no one rushed to help me that morning though, and she texted me back with an attitude about how she offered me a resolution immediately, so to say she didn't help me immediately was false, but from 6:16am to 7:30am was not immediate. Basically we had a lot of bad communication, the Owner was agitated and I felt she thought I was trying to scam them. I did ask for a refund for the 2nd night, since we left at 7:05am but I left before I got a response. The bed and mattress were so bad I was willing to take a loss. Poor customer service, not even an apology.

The building and apartment were cute and clean, but we had an issue with our bed frame being wonky, and my husband & I ended up putting our mattress in the floor that night. The mattress was hard as a rock, which honestly had nothing to do with it being in the floor. We woke up sore, and I was ready to leave. I did text that morning explaining our situation but I feel as if the Owner assumed I was lying, although I had mentioned to the Manager the day before that the bed was wonky. I did text at 6:16am about the bed, and I was gone by 7:05am. No one came to look at the bed nor offer us another room during this time. I texted the Owner when we left at 7:05am and I was not offered another room until 7:30am. I thought it was in bad faith to offer us another room after we had been gone for almost 30 minutes. Also, I felt the Owner almost berated me for not contacting them in the middle of the night. Then, I texted how no one rushed to help me that morning though, and she texted me back with an attitude about how she offered me a resolution immediately, so to say she didn't help me immediately was false, but from 6:16am to 7:30am was not immediate. Basically we had a lot of bad communication, the Owner was agitated and I felt she thought I was trying to scam them. I did ask for a refund for the 2nd night, since we left at 7:05am but I left before I got a response. The bed and mattress were so bad I was willing to take a loss. Poor customer service, not even an apology.

Property was awesome, but couple things we didn’t like. The bed was hard as a rock might as well laid in the floor. The parking lot is small so if there’s something going on you have to park across the road in a lot that seemed a bit sketchy. Besides that the property is awesome we would definitely try it again but maybe get a different room hopefully with a different bed.

Property was awesome, but couple things we didn’t like. The bed was hard as a rock might as well laid in the floor. The parking lot is small so if there’s something going on you have to park across the road in a lot that seemed a bit sketchy. Besides that the property is awesome we would definitely try it again but maybe get a different room hopefully with a different bed.

Very cute, quaint property. Happy to have found it after staying in chain hotels in Jonesboro for many years now when coming in town to visit our son.

Very cute, quaint property. Happy to have found it after staying in chain hotels in Jonesboro for many years now when coming in town to visit our son.

Meh 1st property we were placed in was filthy furniture needs cleaning dog feces in front yard along with dog hair all over inside so they moved us the new property smellled clean but furniture still stained and dirty fridge needs cleaning just not what we expected and area around looks very bad

Meh 1st property we were placed in was filthy furniture needs cleaning dog feces in front yard along with dog hair all over inside so they moved us the new property smellled clean but furniture still stained and dirty fridge needs cleaning just not what we expected and area around looks very bad

Had an issue with the key code and the door, The young lady working that day, made a key fob and brought it to us and everything was fine, She said they have been having issues the online code working and apologized for the problem.

Had an issue with the key code and the door, The young lady working that day, made a key fob and brought it to us and everything was fine, She said they have been having issues the online code working and apologized for the problem.

Amazing…accidentally was the perfect location for a wedding reception we were in town for!

Amazing…accidentally was the perfect location for a wedding reception we were in town for!

Owners very accommodating to special needs. Our third time here! Great location!

Owners very accommodating to special needs. Our third time here! Great location!

My first condo(3bedroom) was filled with roaches and the cleaning service sucked. The place itself is nice looking. Moved to a 2 bedroom was much better. But again whomever they're using for cleaning services needs to be fired.

My first condo(3bedroom) was filled with roaches and the cleaning service sucked. The place itself is nice looking. Moved to a 2 bedroom was much better. But again whomever they're using for cleaning services needs to be fired.

Unique little hotel. Great location. Parking is a challenge, there are a few spaces in front of the building but the lot next to it is shared with other businesses and was full. Shower water temperature and pressure were on the low side.

Unique little hotel. Great location. Parking is a challenge, there are a few spaces in front of the building but the lot next to it is shared with other businesses and was full. Shower water temperature and pressure were on the low side.

Host and property were great. Came with my elderly parents, stairs were difficult for my mother to manage and both bedrooms are upstairs. Nothing negative, just want future guests to be prepared.

Host and property were great. Came with my elderly parents, stairs were difficult for my mother to manage and both bedrooms are upstairs. Nothing negative, just want future guests to be prepared.

Our townhouse was super nice, great looking, and very comfortable.

Our townhouse was super nice, great looking, and very comfortable.

Had a great time. Townhouse did not have hairdryer but when i ask for one they brought it immediately.

Had a great time. Townhouse did not have hairdryer but when i ask for one they brought it immediately.

Excellent experience. Very clean, furnished, well maintained unit. Quiet. Staff very helpful and quick helpful communication. Would highly recommend Intersect 311 to anyone looking for a get away but skipping the hotel scene.

This place was great! Very nice spot! My stay was very comfortable I will def be using them again the next time I come back to Jonesboro!

Walking distance to downtown and loved the Porch 30 Venue next to the property. The bed was comfy enough and the unit was clean. We could not find a hair dryer. The only issue I had was there was a loud group that came in late and then you could hear the guest next door at 6:30 a.m. vomiting several times in the bathroom.

Walking distance to downtown and loved the Porch 30 Venue next to the property. The bed was comfy enough and the unit was clean. We could not find a hair dryer. The only issue I had was there was a loud group that came in late and then you could hear the guest next door at 6:30 a.m. vomiting several times in the bathroom.

This place has so much potential, but just did not turn out as advertised. We were there July 4 weekend, which is perhaps why the promised gym and breakfast amenities weren’t actually available, but this should have been communicated before booking. (I messaged the owner about breakfast on day one, and staff came and unlocked the lobby area. There was no one making coffee or anything. Just bars, etc. to grab. Locked up on day two.) Cleanliness was lacking: when we arrived, we found that the counters hadn’t even been wiped down (coffee stains, etc.) and there wasn’t even cleaner or wipes for us to do it ourselves. Hair of all colors not our own in the bathroom. Check-in was fine, all digital keys and communication. The listing advertised the place as pet friendly, which was a big reason for us booking here, but then when we arrived, we discovered in the book in the apartment that pets weren’t to be allowed on any furniture, and the fees listed were outrageous. ($50/night of your stay for pet hair found in the bed or on furniture…) Also, pets have to be crated if you leave them there. We had our crate, but what if we hadn’t? It just all made me nervous to stay there with my pup. Just seemed to miss the point of being “pet friendly.” You are or you aren’t, and it’s cool either way, but just advertise clearly what guests should anticipate - BEFORE booking. Bed was comfy, good shower, decent location. I know it’s a newer place; hopefully they’ll work out the kinks.

This place has so much potential, but just did not turn out as advertised. We were there July 4 weekend, which is perhaps why the promised gym and breakfast amenities weren’t actually available, but this should have been communicated before booking. (I messaged the owner about breakfast on day one, and staff came and unlocked the lobby area. There was no one making coffee or anything. Just bars, etc. to grab. Locked up on day two.) Cleanliness was lacking: when we arrived, we found that the counters hadn’t even been wiped down (coffee stains, etc.) and there wasn’t even cleaner or wipes for us to do it ourselves. Hair of all colors not our own in the bathroom. Check-in was fine, all digital keys and communication. The listing advertised the place as pet friendly, which was a big reason for us booking here, but then when we arrived, we discovered in the book in the apartment that pets weren’t to be allowed on any furniture, and the fees listed were outrageous. ($50/night of your stay for pet hair found in the bed or on furniture…) Also, pets have to be crated if you leave them there. We had our crate, but what if we hadn’t? It just all made me nervous to stay there with my pup. Just seemed to miss the point of being “pet friendly.” You are or you aren’t, and it’s cool either way, but just advertise clearly what guests should anticipate - BEFORE booking. Bed was comfy, good shower, decent location. I know it’s a newer place; hopefully they’ll work out the kinks.