Hi, checking process was not so good. We arrived at 22pm (Tue 2 July) and there was nobody in the reception. There was instruction to call to number +46 725555336 and I did two times...no answer. I went to restaurant to get help. Very nice guy helped and tried to fine someone to the reception...Suddenly after 15-20 minutes one staff people came to reception and I was able to check-in. Challenges continue...I had prepaid booking what I mentioned but I needed to pay the room rate again (second time) to get the room and possible to sleep after 10 hours driving... Next morning reception staff understood I have paid the room rate twice and they did refund what I should see after couple days in my credit card account. Otherwise good stay; good room with lond sleep, breakfast fine. BR Timo

Hi, checking process was not so good. We arrived at 22pm (Tue 2 July) and there was nobody in the reception. There was instruction to call to number +46 725555336 and I did two times...no answer. I went to restaurant to get help. Very nice guy helped and tried to fine someone to the reception...Suddenly after 15-20 minutes one staff people came to reception and I was able to check-in. Challenges continue...I had prepaid booking what I mentioned but I needed to pay the room rate again (second time) to get the room and possible to sleep after 10 hours driving... Next morning reception staff understood I have paid the room rate twice and they did refund what I should see after couple days in my credit card account. Otherwise good stay; good room with lond sleep, breakfast fine. BR Timo

Dont expect any luxury in this hotel. You have to remember the hotel is well above the Artic Circle. The car park is unmade, the hotel corridors and rooms are somewhat utilitarian. However, the staff were great and very helpful. There is a good bar, great dinning area and lovely conservatory area, along with an adjacent Thai cafe. .

Dont expect any luxury in this hotel. You have to remember the hotel is well above the Artic Circle. The car park is unmade, the hotel corridors and rooms are somewhat utilitarian. However, the staff were great and very helpful. There is a good bar, great dinning area and lovely conservatory area, along with an adjacent Thai cafe. .

All outdoor noise came through walls very audibly.

All outdoor noise came through walls very audibly.

The breakfast buffet was very good, pancakes for the kids, fresh bread with an excellent variety of toppings including smoked and cured salmon. The sauna was very nice (note that it is a co-ed shared sauna). But the indoor pool was not heated (at least not sufficiently for my taste). Much of the area around the hotel was under construction. The library room was closed due to remodel. The room was very nice with a bunk bed for the kids.

The breakfast buffet was very good, pancakes for the kids, fresh bread with an excellent variety of toppings including smoked and cured salmon. The sauna was very nice (note that it is a co-ed shared sauna). But the indoor pool was not heated (at least not sufficiently for my taste). Much of the area around the hotel was under construction. The library room was closed due to remodel. The room was very nice with a bunk bed for the kids.

Nice lobby and restaurant

Nice lobby and restaurant

Very warm interiour, nice restaurant and cozy feeling.

Very warm interiour, nice restaurant and cozy feeling.

We stayed in the new building and it was quiet and comfortable. The comforters on the bed were very effective in keeping us warm at night and the heated bathroom floor was appreciated. The location is close to the old police station bus stop, a plus for those coming from or to the airport.

We stayed in the new building and it was quiet and comfortable. The comforters on the bed were very effective in keeping us warm at night and the heated bathroom floor was appreciated. The location is close to the old police station bus stop, a plus for those coming from or to the airport.

Rooms were clean and simple, quiet despite lots of people staying. Only complaint was that WiFi was really spotty- would drop frequently and poor signal at our room. Otherwise OT was all fine!

Rooms were clean and simple, quiet despite lots of people staying. Only complaint was that WiFi was really spotty- would drop frequently and poor signal at our room. Otherwise OT was all fine!

Breakfast at the hotel is delicious and you can pick from a variety of options. Bread is just made fresh and delicious. Pub is also nice, good ambiance, good drinks, and burgers are great

Breakfast at the hotel is delicious and you can pick from a variety of options. Bread is just made fresh and delicious. Pub is also nice, good ambiance, good drinks, and burgers are great

Property was nice. It has a few dining options that are good. Breakfast was very good.

Property was nice. It has a few dining options that are good. Breakfast was very good.

This hotel was a great place to stay for a few days in Kiruna. Several great dining options were available at the hotel as well as nearby. The accomodations were clean and comfortable even with below freezing temperatures outside. This hotel will be top of my list to stay at when I return to Kiruna.

This hotel was a great place to stay for a few days in Kiruna. Several great dining options were available at the hotel as well as nearby. The accomodations were clean and comfortable even with below freezing temperatures outside. This hotel will be top of my list to stay at when I return to Kiruna.

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Hotel is comfortable and modern, tho they are doing some construction, so parking is limited. The gym is the best I've ever seen in a hotel for weight training. Seriously- more stuff than my local gym. Awesome. No cardio equipment. Not sure why the stairwell stank so much - I assume it's a temporary problem.

Hotel is comfortable and modern, tho they are doing some construction, so parking is limited. The gym is the best I've ever seen in a hotel for weight training. Seriously- more stuff than my local gym. Awesome. No cardio equipment. Not sure why the stairwell stank so much - I assume it's a temporary problem.

We had a nice stay at the Arctic Eden. It is a nice hotel with many amenities. Enjoyed the sauna, restaurant and breakfast .

We had a nice stay at the Arctic Eden. It is a nice hotel with many amenities. Enjoyed the sauna, restaurant and breakfast .

What I would expect from a property away from the big city. A rough spots, but not particularly annoying: Bathroom design, shelf space, I would return to this property. Staff friendly and accommodating. Good experience.

What I would expect from a property away from the big city. A rough spots, but not particularly annoying: Bathroom design, shelf space, I would return to this property. Staff friendly and accommodating. Good experience.

Check in not ready at 3pm, no massage despite being supposedly offered, sauce malfunction and dirty, poor neighborhood.

Check in not ready at 3pm, no massage despite being supposedly offered, sauce malfunction and dirty, poor neighborhood.