Perfect location right next to the train and bus stations and the airport bus stop. A few minutes walk from the city's main squares and promenade and buses to Sardinero beach

Perfect place for one or two night stay. Room small but had everything needed to be comfortable. Bright warm and clean. Easy access to transport. Building difficult to find as sign small and high up. Needed to ask in local shop.

Undoubtedly the worst hotel experience of my life. arrived at a non descript location that looked like an office block. I rang the night bell and had a door unlocked and made my way up to the second floor to be greeted by an elderly woman in a nightgown who spoke only Spanish. I speak no Spanish. There was no one else to talk to. She demanded I pay €50 and could not understand I paid online thru this site. She demanded to keep my passport. She was angry and demanded I leave when I refused. I said she could take a copy but not keep it. I have no problem dea what she was saying though I recognised "police". I could not persuade her that I booked online and already paid by credit card. She physically tried to kick me out of the room attempting to take my bag out. I tried to explain using a translation site on my iPad but she demanded the money and my passport. I begged her to find someone to speak with but she was very hostile and said there was no one. An hour later. Exhausted having arrived from bilboa and just needing to sleep I gave her €50 to let me stay. This episode took 2 hours. All happened in the room. I''m so angry it''s not funny. the experience has ruined my time in Santander. This hotel has no business being on this site. I. Would not even call it a hotel. She was rude and nasty and I'm completely distraught at being treated like a criminal. I got no sleep.

Great location,cheap and courteous reception

uncomfortable installations, old building, poor illuminations, small room, building is shared with other business.

Very conveniently situated for bus/train stations/shops. Room small but everything you need. Very clean

The Wifi didn't work, which normally wouldn't really be a problem except that I work online and was excited to get some work done. The woman working insisted that it was fine despite the fact that neither my computer or phone could connect, and did not do much to resolve the situation.

Very well situated and stylish room. Great staff (the guy) helped a lot in Eng. Very small sign out front.

This was a good and reasonably priced hotel. The hotel was located next to the bus and rail stations and was within walking distance to the harbour. The hotel is located within an apartment block and was a little difficult to locate once inside therefore signage could be improved. While the room had its own bathroom and double bed it felt a little cramped however for a one night stop over it was fine. The room itself was clean, modern and comfortable. The staff were friendly but didn't have much engagement with the guests.

Good location, comfortable room (although very dark). Handy for a night in Santander. Note that Google maps puts 1 Calle Cadiz at the wrong end of the street.

A bit difficult to find as the door is on the street in an entrance to a building shared by other business'. The hotel is on the second floor. A little puzzling at first. However met by very friendly staff and a wonderully clean and well thought out little room. 'Petite and Bijou' may be the best description. Well located. We really enjoyed our stay and would recommend as a pleasant surprise.

Fairly basic but comfortable for a town centre location at a middle of the road price. The only problem was finding the entrance because the sign is small and it looks like a block of flats.