I spent my birthday here with absolutely no regrets. The customer service was exceptional, so was the food and entertainment. My room was clean and comfortable. The amenities were great especially the fit club. Hunter restaurant is a favorite of mine. The staff was so pleasant and accommodating with the tight booking and the food was great. I visited Elements for breakfast and yes, the food choices deserve 5 stars- healthy options as well as local cuisine along with the usual American styles. Options were not short at this resort. One waitress, Alliyah, went beyond to know and call me by name and that made the experience even better. Shout out to the front desk staff, her name escapes me, but she was so friendly and welcoming. (Aja..?) I must not forget the bar tenders and the amazing cooks at the food truck. Thank you, Royalton Chic. I generally like to try new resorts, but I will be back!

I spent my birthday here with absolutely no regrets. The customer service was exceptional, so was the food and entertainment. My room was clean and comfortable. The amenities were great especially the fit club. Hunter restaurant is a favorite of mine. The staff was so pleasant and accommodating with the tight booking and the food was great. I visited Elements for breakfast and yes, the food choices deserve 5 stars- healthy options as well as local cuisine along with the usual American styles. Options were not short at this resort. One waitress, Alliyah, went beyond to know and call me by name and that made the experience even better. Shout out to the front desk staff, her name escapes me, but she was so friendly and welcoming. (Aja..?) I must not forget the bar tenders and the amazing cooks at the food truck. Thank you, Royalton Chic. I generally like to try new resorts, but I will be back!

A good stay overall with fun activities for adults Wife and a few got sick from one of the dishes, but hotell is responsive to the incident

A good stay overall with fun activities for adults Wife and a few got sick from one of the dishes, but hotell is responsive to the incident

The property had false advertisement for the room that I booked. I paid for an ocean view and got a pool view room. After many attempts to get the proper room or refunded for what I paid for an ocean view I was told that they weren’t going to do anything after moving me to a room that was above the pool view room I initially got that. The second room was just a better view of the POOL which is not what I paid hundreds of dollars more for. Horrible customer service for the people at check in

A few of the staff members like Shakida,( best bartender ) MK ( signature hookah) Akeila ( friendliest waitress ) Ranjae,( Diamond pool) Rashown, ( great entertainer) Jun(taxi driver) Salwa ( front desk ) Shereese ( butler ) Ersa( awesome ) we’re exceptional. However, everyone else was not inviting at all. Nobody says good morning unless you initiate the conversation. Nobody asks you if you need anything, it’s like pulling teeth to get your room cleaned or mini bar restocked. The swim out pool on the Diamond club side was a joke. You can’t swim anywhere. There’s beach chairs full of people and 3 feet of water. Very disappointing. This hotel was advertised as being a “new” hotel and it isn’t. It’s very dated in my opinion. You can tell it was a newly renovated hotel. But lacked in appearance. The amount of money we spent to stay here definitely wasn’t worth it at all. I’ve stayed at numerous properties, including Royaltonchic punta Cana and this property was by far the absolute worst. The food was terrible ! I was also asked to pay my bill a day prior to me checking out of the resort because it was over $800. Which by the way I had a card on hold and there was never any mention of a “ cap” or maximum you can spend before you have to payout. I’ve never had this happen to me ever. Customer service sucks here!Outside of the staff members mentioned above some training needs to be done. I will NEVER return to this resort. Royaltonchic Antigua is horrible !!!DO NOT STAY HERE

I picked this property to share with my best friend for our birthdays. The first night we stayed there our room was robbed and they took almost 700 dollars between the both of us. Let me explain. Upon arrival to our room 1217 i noted that the key fob didn’t work, our refrigerator was warm and the safe didn’t work. Immediately went to the front desk to fix the room key thing and report the other two things. Normally I would have waited for the safe to be fixed but we had a large party of friends there and we left with them to go to Shirley heights. It was there last night there and MY birthday. So we wanted to have fun and go with them. So we didn’t wait. The bus left at 4pm We changed and left to meet the bus at like 3:50 It’s important to note I didn’t have a need to open my suitcase because all my stuff I needed was in my carry on in case my suitcase didn’t make it. We left and return to our room looking shook. Upon further investigation we saw that they took money from me and my best friend. The thing is they thought we could come back drunk, or that we would t notice they took money from both of us because they took some not all. We sat there in shock and then call for the manager. We reported the events and time they they occurred. They took our report and asked if we wanted to report it to the police . Yes! So instead of being outside with our friends, we were giving statements into the early morning . No one offered anything to us. There is more! See the comments.

Nice resort but food is poor and property is new, staff not fully trained yet