Perfect for what we needed.

Check in was good, but the elevator operation is not user friendly. I know guest safety is the reason, but instruction wasn’t clear and then my room key card had to be reprogrammed. All in all, a poor system.

Check in was good, but the elevator operation is not user friendly. I know guest safety is the reason, but instruction wasn’t clear and then my room key card had to be reprogrammed. All in all, a poor system.

Kindness, bereavement admission

Kindness, bereavement admission

I wanted to not really have to write this review because my overall stay went really well until I arrived home and realized that my leather jacket was not in my suitcase where I had packed it. I notified the hotel and ask them to review camera footage and they played games with me for almost 2 weeks for they told me that a key interrogation revealed that no one had entered my room however housekeeping was in my room both times in the hallway and I believe that somebody entered my room and took my jacket it was a brand new black leather jacket. Management gave me the runaround as far as I'm investigating it and then the final communication was very disrespectful and passive aggressively rude and nasty I do not suggest you stay at this hotel unless absolutely necessary I'm sure there are other ones but my jacket was stolen and it took them a week and a half to tell me that they don't have cameras in the hallways when that's what they should have said initially they will protect their staff and protect their brand and if your things get stolen you will be at a loss so I did not appreciate the whole overall after experience with regards to my stay there they have thieves on staff

I wanted to not really have to write this review because my overall stay went really well until I arrived home and realized that my leather jacket was not in my suitcase where I had packed it. I notified the hotel and ask them to review camera footage and they played games with me for almost 2 weeks for they told me that a key interrogation revealed that no one had entered my room however housekeeping was in my room both times in the hallway and I believe that somebody entered my room and took my jacket it was a brand new black leather jacket. Management gave me the runaround as far as I'm investigating it and then the final communication was very disrespectful and passive aggressively rude and nasty I do not suggest you stay at this hotel unless absolutely necessary I'm sure there are other ones but my jacket was stolen and it took them a week and a half to tell me that they don't have cameras in the hallways when that's what they should have said initially they will protect their staff and protect their brand and if your things get stolen you will be at a loss so I did not appreciate the whole overall after experience with regards to my stay there they have thieves on staff

Easy access. Clean and comfortable bed. Sports bar on site was great.