The property was in a beautiful area unfortunately the rooms had a lot of issues and the service was very slow in the only restaurant in the hotel.

The property was in a beautiful area unfortunately the rooms had a lot of issues and the service was very slow in the only restaurant in the hotel.

The villas are in the midst of the vinery, which is a spectacular experience. The staff is friendly and answers your requests quickly. The hotel is new and can improve some small details (i.e: there was no support for products in the shower) and the food menu can be more diverse. Other than that, I was very happy with the stay.

The villas are in the midst of the vinery, which is a spectacular experience. The staff is friendly and answers your requests quickly. The hotel is new and can improve some small details (i.e: there was no support for products in the shower) and the food menu can be more diverse. Other than that, I was very happy with the stay.

I had a great weekend here! The room was in the middle of the vineyards with a beautiful view on the Andes, I’ve never seen anything like it! I was assigned a concierge (Federico) when I checked in. He took care of showing me the property, setting me up at the pool and finding transportation for my winery visits. The service felt very personalized and friendly. I was also assisted by Rodrigo who helped me with transportation to wineries and the airport (he negotiated a great price for me). He also helped with an issue with the credit card payment (the hotel mistakenly charged almost 3x the price I had booked on Expedia). He was very empathetic towards the situation and made sure the issue was solved quickly. He also showed me around the property and found me some mate! I’m super grateful for his help and my stay wouldn’t have been the same without him. Unfortunately, the pool was very far from the main buildings and the rooms. The estate is beautiful but is also very big, which makes it hard to access. It was complicated to get transportation from the hotel because it’s remote and there’s no taxis nearby. There’s also no indication from the main road, so unless you’ve been before, there’s no way to know where to go. Additionally, the staff should share a price list for all the meals and the drinks before suggesting a bunch of things... I wasn’t showed any menu or price at any point during my stay and had a salty bill at the end.

I had a great weekend here! The room was in the middle of the vineyards with a beautiful view on the Andes, I’ve never seen anything like it! I was assigned a concierge (Federico) when I checked in. He took care of showing me the property, setting me up at the pool and finding transportation for my winery visits. The service felt very personalized and friendly. I was also assisted by Rodrigo who helped me with transportation to wineries and the airport (he negotiated a great price for me). He also helped with an issue with the credit card payment (the hotel mistakenly charged almost 3x the price I had booked on Expedia). He was very empathetic towards the situation and made sure the issue was solved quickly. He also showed me around the property and found me some mate! I’m super grateful for his help and my stay wouldn’t have been the same without him. Unfortunately, the pool was very far from the main buildings and the rooms. The estate is beautiful but is also very big, which makes it hard to access. It was complicated to get transportation from the hotel because it’s remote and there’s no taxis nearby. There’s also no indication from the main road, so unless you’ve been before, there’s no way to know where to go. Additionally, the staff should share a price list for all the meals and the drinks before suggesting a bunch of things... I wasn’t showed any menu or price at any point during my stay and had a salty bill at the end.

Don’t be intimidated by the road leading to the hotel, is a very short drive. Once you get to the lobby/restaurant, everything is very elegant. The Villas are beautiful, very modern and well decorated. The restaurant is AMAZING. The views are incomparable, the food tastes delicious and the wine selection is great. The “asado” in the terrace, with live guitar music was out of this world. The staff is very attentive. Rodrigo made our stay perfect with attention to every single detail. All the staff treated us so well, thanks to them we had a great relaxing stay. The Villas are located very close to world class vineyards. Very centric to places to visit and recreational activities.

Don’t be intimidated by the road leading to the hotel, is a very short drive. Once you get to the lobby/restaurant, everything is very elegant. The Villas are beautiful, very modern and well decorated. The restaurant is AMAZING. The views are incomparable, the food tastes delicious and the wine selection is great. The “asado” in the terrace, with live guitar music was out of this world. The staff is very attentive. Rodrigo made our stay perfect with attention to every single detail. All the staff treated us so well, thanks to them we had a great relaxing stay. The Villas are located very close to world class vineyards. Very centric to places to visit and recreational activities.