My stay was great. Nice room and bathroom with plenty of natural light. It was a nice surprise especially the restaurant, Saul, being a part of it. No TV's but that was fine with me as I had my iPad if I wanted to watch anything.

only would suggest security handles in the shower area so as to avoid falls.

only would suggest security handles in the shower area so as to avoid falls.

Our stay was wonderful everything was perfect. The restaurant was fabulous. The front desk was great. My only suggestion is to Uber in and out to the airport instead of the shuttle they offer it’s cheaper. It was 36 American dollars versus 60 with a tip.

Our stay was wonderful everything was perfect. The restaurant was fabulous. The front desk was great. My only suggestion is to Uber in and out to the airport instead of the shuttle they offer it’s cheaper. It was 36 American dollars versus 60 with a tip.

Great clean hotel. Very comfortable and convenient.

Great clean hotel. Very comfortable and convenient.

Lovely stay for a getaway weekend in Antigua.

Lovely stay for a getaway weekend in Antigua.

I love the whole property! Well done

I love the whole property! Well done

This hotel always deliver excellent service. Friendly staff, beautifully decorated, high quality toiletries and bedding. Beautiful patio and garden connecting to restaurant. I've stayed at other hotels in Antigua but keep coming back to The Good Hotel.

The customer service here was amazing & the hotel’s purpose is 1 night = 1 week of school for a child so definitely worth putting your $ towards a cause when choosing. The staff went above and beyond at every turn. As a solo female traveler I came to the good hotel just a little uneasy/with lots of questions & immediately, they made me feel at home. The hotel has a great location, super safe & modern rooms. The staff is incredible & I will definitely come back!

The customer service here was amazing & the hotel’s purpose is 1 night = 1 week of school for a child so definitely worth putting your $ towards a cause when choosing. The staff went above and beyond at every turn. As a solo female traveler I came to the good hotel just a little uneasy/with lots of questions & immediately, they made me feel at home. The hotel has a great location, super safe & modern rooms. The staff is incredible & I will definitely come back!

I was given a room where something mechanically was broken and a loud noise all night resembling construction being done and was unable to sleep. Had to switch rooms early the next morning to be able to sleep. Then the room they switched me to had NO running water - I was unable to shower or use the toilet. I complained and I was originally offered $50 for food at the restaurant when I was leaving that day so unable to use even the full credit at the restaurant. I asked for 2 of the 4 nights to be refunded since there were disruptive issues 2 nights. They agreed to give me a refund for 2 nights, for which I had in writing. I had to chase for a week to get a refund, and then they told me to call hotels.com to try and seek the refund. They only approved one night to be refunded even though I have messages on WhatsApp that they would refund the 2 nights. They will not honour the 2 nights they agreed to refund me originally. This place is good from far but far from good. For the amount of money you pay, which is a lot for a hotel in Antigua, you can stay at a much better place that is quiet and has running water. Go elsewhere - there are far better options than this place. Also, I got food poisoning from the chicken at their restaurant that I had for dinner one night. I spoke to the manager of Saul restaurant as soon as I started eating the chicken. He was telling me the taste was like that because of the spices used. I eat food with spices all day long. This chicken was rotten.

Amazing hotel

I was given a room where something mechanically was broken and a loud noise all night resembling construction being done and was unable to sleep. Had to switch rooms early the next morning to be able to sleep. Then the room they switched me to had NO running water - I was unable to shower or use the toilet. I complained and I was originally offered $50 for food at the restaurant when I was leaving that day so unable to use even the full credit at the restaurant. I asked for 2 of the 4 nights to be refunded since there were disruptive issues 2 nights. They agreed to give me a refund for 2 nights, for which I had in writing. I had to chase for a week to get a refund, and then they told me to call hotels.com to try and seek the refund. They only approved one night to be refunded even though I have messages on WhatsApp that they would refund the 2 nights. They will not honour the 2 nights they agreed to refund me originally. This place is good from far but far from good. For the amount of money you pay, which is a lot for a hotel in Antigua, you can stay at a much better place that is quiet and has running water. Go elsewhere - there are far better options than this place. Also, I got food poisoning from the chicken at their restaurant that I had for dinner one night. I spoke to the manager of Saul restaurant as soon as I started eating the chicken. He was telling me the taste was like that because of the spices used. I eat food with spices all day long. This chicken was rotten.

Amazing hotel

Was definitely not a luxury stay or experience. The “best rooms” available are right next to reception where it can be loud especially at 7am. We had no water in our room for 3 hours no one reached out to us, we had to reach out to them to let them know and they look an hour to get back to me and said they didn’t know what was going on. Water damage and mold in bathrooms and used cheap paint to paint over. Offered filtered water in room for drinking that smelled like a fish tank. Lady at front desk absolutely clueless as to what was going out the entire stay. For this price point I’m sure there are better stays else where. Walls are paper thin, you could hear your neighbors farts and conversations. Would not stay here again.

Was definitely not a luxury stay or experience. The “best rooms” available are right next to reception where it can be loud especially at 7am. We had no water in our room for 3 hours no one reached out to us, we had to reach out to them to let them know and they look an hour to get back to me and said they didn’t know what was going on. Water damage and mold in bathrooms and used cheap paint to paint over. Offered filtered water in room for drinking that smelled like a fish tank. Lady at front desk absolutely clueless as to what was going out the entire stay. For this price point I’m sure there are better stays else where. Walls are paper thin, you could hear your neighbors farts and conversations. Would not stay here again.

Great stay super nice staff!!!! Food at the restaurant is great!!!! But if you book a standard room there is no ac. I had to ask for 2 fans! But overall great stay!

Great stay super nice staff!!!! Food at the restaurant is great!!!! But if you book a standard room there is no ac. I had to ask for 2 fans! But overall great stay!

Such a cute and peaceful place!! But no AC :(

Such a cute and peaceful place!! But no AC :(

Bland hotel nothing special. Rooms under equipped.

Bland hotel nothing special. Rooms under equipped.

Great staff and clean grounds.

Great staff and clean grounds.

It was so clean and peaceful

It was so clean and peaceful

Receptionists were helpful

Receptionists were helpful