Property could do with a makeover, however, great location, we managed to get parking at the hotel and the room had clean sheets on the bed, it was warm and had a good shower. Good for a cheap 1 night stay if you’re only planning to sleep and then head out.

Property could do with a makeover, however, great location, we managed to get parking at the hotel and the room had clean sheets on the bed, it was warm and had a good shower. Good for a cheap 1 night stay if you’re only planning to sleep and then head out.

On arrival it was difficult to identify where the car park for the hotel was, I had to call the hotel to be able to confirm - it’s a small car park at the back of the building which is first come first served. Checking in was easy, they were not able to do a full ID check as their scanner was down, so they requested it to be emailed over - email bounced back AFTER check out. Only issue I had was that as they were checking another customer in the staff called out my room number - which I did not appreciate regarding my safety. The hotel room itself was simple and clean - ensuite was very clean. For the price it did the job perfectly, which allowed me to catch up with an old friend that I had not seen in many years.

On arrival it was difficult to identify where the car park for the hotel was, I had to call the hotel to be able to confirm - it’s a small car park at the back of the building which is first come first served. Checking in was easy, they were not able to do a full ID check as their scanner was down, so they requested it to be emailed over - email bounced back AFTER check out. Only issue I had was that as they were checking another customer in the staff called out my room number - which I did not appreciate regarding my safety. The hotel room itself was simple and clean - ensuite was very clean. For the price it did the job perfectly, which allowed me to catch up with an old friend that I had not seen in many years.

The hotel was the worst i have ever stayed in, its was non smoking but it stank of smoke in the corridor which drifted into our room and i mean a lot of smoke, we paid an extra £10 for late check out but the maid opened the door twice to clean the room. The room had no lock on the door, the bed was half made, I had to fix the mattress cover and make the bed sheet fit. Carpark had space for 6 cars but hotel had over 20 rooms, we ended up having to pay for parking.

The hotel was the worst i have ever stayed in, its was non smoking but it stank of smoke in the corridor which drifted into our room and i mean a lot of smoke, we paid an extra £10 for late check out but the maid opened the door twice to clean the room. The room had no lock on the door, the bed was half made, I had to fix the mattress cover and make the bed sheet fit. Carpark had space for 6 cars but hotel had over 20 rooms, we ended up having to pay for parking.

I would happily stay here in future

I would happily stay here in future

Not so good

Not so good

Extremely noisy at all times with other guests continuously breaking hotel rules with extreme noise including music, shouting, swearing, running around despite me ringing reception numerous times up to 3am. It was however clean and central to town

Extremely noisy at all times with other guests continuously breaking hotel rules with extreme noise including music, shouting, swearing, running around despite me ringing reception numerous times up to 3am. It was however clean and central to town

They gave me the room by the front door, noisy ( around midnight, and one night arguing at outside my door because the reception is opposite my room) and I couldn’t sleep well. But staff nice.

They gave me the room by the front door, noisy ( around midnight, and one night arguing at outside my door because the reception is opposite my room) and I couldn’t sleep well. But staff nice.

Triple room very basic. Beds & pillows not the most comfortable. Ok for one night attending Cheltenham races but not longer.

Triple room very basic. Beds & pillows not the most comfortable. Ok for one night attending Cheltenham races but not longer.

Overnight stay in Cheltenham to attend local Film Festival. Hotel centrally located with attentive staff. Stayed in Room 10 (suitable for one guest). Generously stocked tea and coffee. Kettle in great condition. Furniture overall had seen a lot of use. Bed comfortable. Small TV but serviceable. Did not use Wi-Fi. In relation to cost, it was good. Would stay again.

Overnight stay in Cheltenham to attend local Film Festival. Hotel centrally located with attentive staff. Stayed in Room 10 (suitable for one guest). Generously stocked tea and coffee. Kettle in great condition. Furniture overall had seen a lot of use. Bed comfortable. Small TV but serviceable. Did not use Wi-Fi. In relation to cost, it was good. Would stay again.

My stay was with 2 sisters, we were given 3 single beds as requested. The room was spotless and perfect for our needs. If you desired there is a TV too. The hotel is a listed building and obviously old but fascinating . Parking available at the rear. Central to the city .

My stay was with 2 sisters, we were given 3 single beds as requested. The room was spotless and perfect for our needs. If you desired there is a TV too. The hotel is a listed building and obviously old but fascinating . Parking available at the rear. Central to the city .

They're trying; front desk staff were all very pleasant and helpful. Room was good size, nicely stocked with mini-frig and microwave. No lift but not a problem for us. Carpet needs updating.

They're trying; front desk staff were all very pleasant and helpful. Room was good size, nicely stocked with mini-frig and microwave. No lift but not a problem for us. Carpet needs updating.

Too hot with the windows closed too noisy with the windows open. VERY tired building decor and facilities. Although I think it was reasonably clean, it didn’t feel like it because it was so run down.

Too hot with the windows closed too noisy with the windows open. VERY tired building decor and facilities. Although I think it was reasonably clean, it didn’t feel like it because it was so run down.

Good sized room with mini kitchen, pleasant staff. Gave a lot of details & information on the area

Good sized room with mini kitchen, pleasant staff. Gave a lot of details & information on the area

Great location. Very helpful staff. Room was a little tired, but decent size and very quiet.

Great location. Very helpful staff. Room was a little tired, but decent size and very quiet.

Like - Free parking Disliked - carpet sticky and smelly in places. bed was worst, substantial dip in middle of mattress, could not sleep, backache in the morning.

Like - Free parking Disliked - carpet sticky and smelly in places. bed was worst, substantial dip in middle of mattress, could not sleep, backache in the morning.

Very small and tired room. Difficult parking down a back alley

Very small and tired room. Difficult parking down a back alley