Very clean and spacious. Friendly staff and great location.

The best thing about Casa Pepe is the staff. They are well trained, friendly and tranquil. My room was perfect, large, great hot shower, comfortable bed and super clean. The price was fair, it does go up and down so pay attention. I will be back and my friends already know about Casa Pepe.

I live and I’m a resident of Mexico. Casa Pepe is by far the best hotel that I have stayed at. I come to Puebla monthly, so I think I’m a good judge. My stay was perfect from check-in to check-out. Great location, welcoming staff, my room was the largest I have experienced. The shower was extra large with great water pressure and hot water. The whole Casa had a chilled vibe. Walking in you can feel the positive energy. I have traveled and lived in over 100 countries around the world, and Casa Pepe is by far one of the best. For me total comfort at Casa Pepe. In Puebla the best I have stayed at and I’m in Puebla monthly, so no stranger to this city. Oh yeah, great bed with many pillows.

Really enjoyed my stay, everything was great

Really enjoyed my stay, everything was great

I live and I’m a resident of Mexico. Casa Pepe is by far the best hotel that I have stayed at. I come to Puebla monthly, so I think I’m a good judge. My stay was perfect from check-in to check-out. Great location, welcoming staff, my room was the largest I have experienced. The shower was extra large with great water pressure and hot water. The whole Casa had a chilled vibe. Walking in you can feel the positive energy. I have traveled and lived in over 100 countries around the world, and Casa Pepe is by far one of the best. For me total comfort at Casa Pepe. In Puebla the best I have stayed at and I’m in Puebla monthly, so no stranger to this city. Oh yeah, great bed with many pillows.

Casa Pepe was a wonderful place to stay. The staff were helpful and friendly. We had a lovely upstairs room, and the location in the city was perfect for us to explore.

Casa Pepe was a wonderful place to stay. The staff were helpful and friendly. We had a lovely upstairs room, and the location in the city was perfect for us to explore.

Maintenance is needed on the air condition units, they are not cooling properly. The third floor has very poor internet signal and you cannot work on the patios online due to the daily noise. Also the restaurant guy was rude and didn't like when I told him the breakfast were included in my stay. He had to go to the front desk to confirm, and since then he developed a passive aggressive attitude towards me, forgetting the juice, taking his time to bring the receipt. I am not planning to return due to this incidents.

Property is strategically located in the boulevard within walking distance to the downtown square. Very easy access without having to drive thru downtown traffic.

Property is strategically located in the boulevard within walking distance to the downtown square. Very easy access without having to drive thru downtown traffic.

Very friendly

Very friendly

The rooms were nice and decent. Excellent service.

The rooms were nice and decent. Excellent service.

Great location, very clean & great bar.

Great location, very clean & great bar.

The stay was pleasant from beginning to end. Staff friendly and helpful. Definitely recommend! The room was comfortable and roomy, breakfast was delicious! The location is Great and recommend Sufrida restaurant just around the corner.

The stay was pleasant from beginning to end. Staff friendly and helpful. Definitely recommend! The room was comfortable and roomy, breakfast was delicious! The location is Great and recommend Sufrida restaurant just around the corner.

Loved the location, staff and vibe of this place. Julio was amazing and very friendly. Fun that they plan daily activities. What I didn’t like about this place was karaoke night because loud music was played until 1 am. No blackout blinds in our room and the street lights and flashing car lights were very bright. The air conditioner rattled and popped loudly when turned on. Overall it’s great if you bring a sleeping mask and earplugs.

Loved the location, staff and vibe of this place. Julio was amazing and very friendly. Fun that they plan daily activities. What I didn’t like about this place was karaoke night because loud music was played until 1 am. No blackout blinds in our room and the street lights and flashing car lights were very bright. The air conditioner rattled and popped loudly when turned on. Overall it’s great if you bring a sleeping mask and earplugs.

Friendly staff accommodating to our needs. I would stay there again.

Friendly staff accommodating to our needs. I would stay there again.

Service and location are so good, ill back

Service and location are so good, ill back

I loved the community and the vibe of the hostel. It's withing walking distance of the historic center of Puebla, which allows to come and go as you please.

I loved the community and the vibe of the hostel. It's withing walking distance of the historic center of Puebla, which allows to come and go as you please.

The staff was very friendly and helpful. It is more like a hostel for young people, although as mature adults we felt welcome. They had activities planned that were appropriate and fun for those participating. The price was excellent, and the restaurant had tasty breakfasts.

The staff was very friendly and helpful. It is more like a hostel for young people, although as mature adults we felt welcome. They had activities planned that were appropriate and fun for those participating. The price was excellent, and the restaurant had tasty breakfasts.

The place is conveniently close to the downtown square, as it is right next to the 5 de mayo boulevard it has very easy access and if they close the streets in downtown you are not affected by the traffic. The room they gave me with a bunkbed smelled like sewer, they really need to pour some enzyme eater down the drains to make sure the smell goes away.

The place is conveniently close to the downtown square, as it is right next to the 5 de mayo boulevard it has very easy access and if they close the streets in downtown you are not affected by the traffic. The room they gave me with a bunkbed smelled like sewer, they really need to pour some enzyme eater down the drains to make sure the smell goes away.

Who gave this hotel 4 stars???? At the time of arrival there’s not a single spot to park to drop luggage, check in not a bell boy, one one young lady running the place, parking available, you have supposed to check in in order to know where is the parking place and once you pass through that then cars behind you because there’s no space, you have to call to a number they said in order to open de parking door and walk back to hotel, no elevator so you have to take your luggage through stairs, room nice, then, 3 local channels, no cable, no nothing, when taking shower, tile on it too sleppery, damn dangerous, 4 stars?????, first and last time I go to this place, they should refund at least have the money cause someone is laying with the page, they show a picture from a hotel 5 stars in front of them in their page, that is totally wrong!!!!!!😡😡😡😡😡😡😡😡😡😡😡😡😡