The pools at the Signature were great! I wish there was room service and more dining options

The pools at the Signature were great! I wish there was room service and more dining options

Cleanliness and safe

Cleanliness and safe

Private owned room (Orgoto) at The Signature AVOID THIS AT ALL COSTS!! CHECK-IN with regular The Signature MGM staff. Everyone (valet, bellboy,front desk) were welcoming and friendly. ROOM- looked clean besides a few things (faded red stain on carpet by bedside and smudges on table top). PROBLEM- Early bedtime since we had a 3am wake up for Grand Canyon trip. Went to brush teeth and ROACH in the sink. It ran FAST to edges under sink cabinet. We had to go to bed, so i tried by best to sleep (hard to do worrying of them being all over and into our luggage!!!) We left room 3am (13+hr trip to GC) returned around 830pm. First thing we saw were 4 roaches in bathroom (toilet and sink area). Couldnt brush our teeth or even pee. Looked under the sink (in cabinet) full of roach droppings and couple more roaches- we took pic to show front) No way we would stay here any longer! FRONT DESK- unable to help as third party/private owned room. They apologized but claimed nothing they can do (not even look at the many other mgm locations for available rooms). They did try to call Orogoto, but were unable to reach anyone. Right away they stated they are almost impossible to communicate with (we couldnt even respond to hotel.com mgs, hotels com unable to reach either. Other staff disbelief nothing more was available for us. OWN SOLUTION- We paid for venetian, shook+carefully packed up our stuff, checked out that night!! 2+ hrs and extra $$$ later, in a clean room at another NOT MGM hotel.

Private owned room (Orgoto) at The Signature AVOID THIS AT ALL COSTS!! CHECK-IN with regular The Signature MGM staff. Everyone (valet, bellboy,front desk) were welcoming and friendly. ROOM- looked clean besides a few things (faded red stain on carpet by bedside and smudges on table top). PROBLEM- Early bedtime since we had a 3am wake up for Grand Canyon trip. Went to brush teeth and ROACH in the sink. It ran FAST to edges under sink cabinet. We had to go to bed, so i tried by best to sleep (hard to do worrying of them being all over and into our luggage!!!) We left room 3am (13+hr trip to GC) returned around 830pm. First thing we saw were 4 roaches in bathroom (toilet and sink area). Couldnt brush our teeth or even pee. Looked under the sink (in cabinet) full of roach droppings and couple more roaches- we took pic to show front) No way we would stay here any longer! FRONT DESK- unable to help as third party/private owned room. They apologized but claimed nothing they can do (not even look at the many other mgm locations for available rooms). They did try to call Orogoto, but were unable to reach anyone. Right away they stated they are almost impossible to communicate with (we couldnt even respond to hotel.com mgs, hotels com unable to reach either. Other staff disbelief nothing more was available for us. OWN SOLUTION- We paid for venetian, shook+carefully packed up our stuff, checked out that night!! 2+ hrs and extra $$$ later, in a clean room at another NOT MGM hotel.

Signature MGM is a wonderful property for those of us who don't want to party all night. It's safe and quiet and very comfortable.

Signature MGM is a wonderful property for those of us who don't want to party all night. It's safe and quiet and very comfortable.

The room was nice but there were a few items that needed repair or attention.

The room was nice but there were a few items that needed repair or attention.

The parking situation is very just terrible. One has to park at MGM grand structure and walk 15 minutes in the darkness to signature very inconvenient and inconsiderate. Valet is only available up to 10pm.

The parking situation is very just terrible. One has to park at MGM grand structure and walk 15 minutes in the darkness to signature very inconvenient and inconsiderate. Valet is only available up to 10pm.

We were disappointed that there was absolutely no housekeeping available, including simply getting an extra plastic garbage bag! There were insufficient dishes, silverware, and glasses for even two meals a day. Additionally, we were closed out of valet parking one evening, and had to park in the MGM parking garage. We had no idea how to get back from there - very poorly managed. The suite, however, was lovely.

We were disappointed that there was absolutely no housekeeping available, including simply getting an extra plastic garbage bag! There were insufficient dishes, silverware, and glasses for even two meals a day. Additionally, we were closed out of valet parking one evening, and had to park in the MGM parking garage. We had no idea how to get back from there - very poorly managed. The suite, however, was lovely.

We arrived and they lost our reservation or gave our room away. No rooms available.

We arrived and they lost our reservation or gave our room away. No rooms available.

Great room! Love the location and atmosphere! Will stay again!

Great room! Love the location and atmosphere! Will stay again!

It nice place but no cleaning service wouldn’t stay for more than one night again.

It nice place but no cleaning service wouldn’t stay for more than one night again.

This property is not managed well at all. Valet was, short, rude and slow. Their ticketing system didn't work and it was now my fault? The operations manager, Jackie, told me "they don't guarantee parking for their guests". This location has no parking near by and you will have to pay $20 per night. If you are looking for any sort of customer service, avoid this place!

This property is not managed well at all. Valet was, short, rude and slow. Their ticketing system didn't work and it was now my fault? The operations manager, Jackie, told me "they don't guarantee parking for their guests". This location has no parking near by and you will have to pay $20 per night. If you are looking for any sort of customer service, avoid this place!

This worked out great. Literally the only difference between going with the condo vs regular hotel room was not having daily housekeeping services. The room was clean and ready for us. The check in and check out process was the same as booking a regular hotel room. Well worth it for a much better rate.

This worked out great. Literally the only difference between going with the condo vs regular hotel room was not having daily housekeeping services. The room was clean and ready for us. The check in and check out process was the same as booking a regular hotel room. Well worth it for a much better rate.

We stayed one night at MGM Signature by Orgoto in Las Vegas. We were unaware Orgoto was a third party who rented out units at MGM Signature. They were not on site. Orgoto managed the unit we booked at the MGM Signature. At check-in we learned that Orgoto lost our reservation. It took 30 minutes for them to find us a new unit. Our unit had a dirty toilet seat, a sink that didn’t have hot water and lamps that did not turn on. Orgoto was very difficult to communicate with and was unapologetic. MGM took no responsibility for Orgoto’s poor service on MGM property.

We stayed one night at MGM Signature by Orgoto in Las Vegas. We were unaware Orgoto was a third party who rented out units at MGM Signature. They were not on site. Orgoto managed the unit we booked at the MGM Signature. At check-in we learned that Orgoto lost our reservation. It took 30 minutes for them to find us a new unit. Our unit had a dirty toilet seat, a sink that didn’t have hot water and lamps that did not turn on. Orgoto was very difficult to communicate with and was unapologetic. MGM took no responsibility for Orgoto’s poor service on MGM property.

My stay was not as advertised. I was told you all would be refunding a portion of my bill but I’ve yet to see that.

My stay was not as advertised. I was told you all would be refunding a portion of my bill but I’ve yet to see that.

We enjoyed ourselves. Very nice up scale. Walkable to many shops and walkways all indoors. So very safe with family. We will return!

We enjoyed ourselves. Very nice up scale. Walkable to many shops and walkways all indoors. So very safe with family. We will return!

Very basic. A few amenities. Beds fine. Nothing flashy

Very basic. A few amenities. Beds fine. Nothing flashy