If you have any kind of allergy please reach out to us prior to booking.

IMPORTANT INFORMATION ABOUT YOUR BOOKING
We are committed to protecting our property, which is why we've partnered with 'Know Your Guest' by Superhog: the leading vacation rental guest-screening provider. So, before your booking begins, you will need to verify your details through 'Know Your Guest'. You will also be given the choice between paying a refundable deposit or buying a non-refundable damage waiver. Please note, that the refundable deposit does incur a transaction fee upon return.

We highly suggest that you buy the damage waiver as this protects you in case you cause accidental damage during a booking. Our Airbnb guests can opt out of this insurance but for all other booking platforms this insurance policy is compulsory.

CONSTRUCTION
Please note, we are currently renovating two of the remaining suites and all the common areas including hallways. Don't worry, any work is being done during day time hours. Please be assured your suite is as photographed. You may see trades people in the building during your stay, and the common areas may have materials stored in them.
- Quiet time is from 11 pm - 7 am unless otherwise stated.
- Smoking is not permitted anywhere in the unit, property, or on decks, balconies, or courtyards.
- Be respectful of our other guests with noise levels.
- No pets.
- No parties.
- No sports equipment inside the suite. They have to remain downstairs in the storage area provided.
- Fines and /or eviction may occur for broken building rules.
- We use 'Know Your Guest' by Superhog: the leading vacation rental guest-screening provider. Please review the information provided within the listing.

**IF YOU ARE STAYING HERE FOR WORK**

- Do not track mud, coal, or any work-related mess into the building or unit. Furthermore, please do not bring work materials or supplies in either.
- A minimum of $50/hr will be charged if flooring is coal/ dirt stained and require treatment. This includes communal areas.
- No laundering of ‘coal’ work clothes allowed in the unit’s washing or drying machines.
- Please be advised that there will be a minimum surcharge of $150 per bedroom if the laundry is stained beyond recovery and/or the unit is found excessively dirty.
-To help prevent staining, dark laundry sets are available. Please notify us when booking if you require dark laundry for your stay. Also, please note that any late requests for dark laundry may incur a change-over fee.

Please note, a fine of up to $1000 will be issued, and you could be asked to vacate if any of the house rules are not obeyed. Thank you for your understanding and co-operation.

Sometimes, due to safety concerns or maintenance issues, the strata (building managers) may need to close building amenities at short notice. No refunds or discounts will be issued for situations beyond our control.