I love the beach, but the hotel is old.

I love the beach, but the hotel is old.

Great location, resort has multiple pools and bars for drinks. Buffet was good, a lot options to choose. Process to make reservations for the restaurants are difficult because you have to be at their WiFi to access the application if you are not at the hotel at 5:00 you will missed. The food for the 2 restaurants close to the resort were average and attention was poor specially at the Islander. The rest of the restaurants were impossible to get reservations, they only have 5 spots for 500 clients.

Great location, resort has multiple pools and bars for drinks. Buffet was good, a lot options to choose. Process to make reservations for the restaurants are difficult because you have to be at their WiFi to access the application if you are not at the hotel at 5:00 you will missed. The food for the 2 restaurants close to the resort were average and attention was poor specially at the Islander. The rest of the restaurants were impossible to get reservations, they only have 5 spots for 500 clients.

Lack of food options, A/C great .rooms dated but sufficient, bed comfortable. No champagne or welcoming drink. Very limited poolside activities . All in all it was ok.

Lack of food options, A/C great .rooms dated but sufficient, bed comfortable. No champagne or welcoming drink. Very limited poolside activities . All in all it was ok.

All inclusive with watered down drinks and food was one step up from bad.

All inclusive with watered down drinks and food was one step up from bad.

The food was not good. Most meals the same and they wiuld run out of stuff like FRUIT! And my girlfriend was sick in the room, I asked at the dining area in between meals for some watermelon for her and they said no. RIDICULOUS!

The food was not good. Most meals the same and they wiuld run out of stuff like FRUIT! And my girlfriend was sick in the room, I asked at the dining area in between meals for some watermelon for her and they said no. RIDICULOUS!

NO A/C but in the rooms...HOT as HELL all the time...food below average.....2 star resort ....old and outdated....everything inclusive is a joke....big bar with 1/2 the chairs....dinner does not start until 8;30pm???? and the lunch well never seen a yellow hamburger before

NO A/C but in the rooms...HOT as HELL all the time...food below average.....2 star resort ....old and outdated....everything inclusive is a joke....big bar with 1/2 the chairs....dinner does not start until 8;30pm???? and the lunch well never seen a yellow hamburger before

A good options

A good options

Great location. Food ok. However the other Decameron options weren't good. Great location, beautiful beach. Old hotel but comfy room. The worst was the customer service. Staff was in a bad mood and rude at times. Also, we had to wait until 6 pm to check into our room. Manager, please do not reply to our message. We recommend you fix these issues which are mentioned over and over again in reviews online.

Great location. Food ok. However the other Decameron options weren't good. Great location, beautiful beach. Old hotel but comfy room. The worst was the customer service. Staff was in a bad mood and rude at times. Also, we had to wait until 6 pm to check into our room. Manager, please do not reply to our message. We recommend you fix these issues which are mentioned over and over again in reviews online.

We were very satisfied with. The hotel staff and property . We enjoyed our vacation to the Max level . Thank you! Great crew!

We were very satisfied with. The hotel staff and property . We enjoyed our vacation to the Max level . Thank you! Great crew!

It’s a resort but Better to go out for dinner only the MED was good food, room are dirty and old it will be a much nicer it’s they remolded, staff friendly , it’s beach front but have cross a BLV hotel it’s one of the best you find there so is a ok

It’s a resort but Better to go out for dinner only the MED was good food, room are dirty and old it will be a much nicer it’s they remolded, staff friendly , it’s beach front but have cross a BLV hotel it’s one of the best you find there so is a ok

Nothing bad here, overall good experience. For Inclusive it fits the bill but need in total could of been better. The Service from everyone in there was amazing. The resort itself the structure needs a major OVERHAUL. Needs to be more modernized in the rooms. I believe the outside grounds is clean and updated.....Would go back, but the expectation as it currently stand is low.

Nothing bad here, overall good experience. For Inclusive it fits the bill but need in total could of been better. The Service from everyone in there was amazing. The resort itself the structure needs a major OVERHAUL. Needs to be more modernized in the rooms. I believe the outside grounds is clean and updated.....Would go back, but the expectation as it currently stand is low.

Very close to the airport and the beach

Very close to the airport and the beach

Like: beach access: Did not like: food quality in the buffet could be better, gym should have more hours, some of the entertainment at night is not suitable for children

Like: beach access: Did not like: food quality in the buffet could be better, gym should have more hours, some of the entertainment at night is not suitable for children

My wife and I spent a week at the resort as it was recommended by a friend. We found the resort clean and the rooms were spacious with comfortable beds. The breakfast, lunch and dinner buffets were ok not great. I tried using the app or phone number to reserve at the specialty restaurant to no avail. I later found out that you need to reserve with the hostess at the buffet restaurant. She would start booking at 8:00 AM. We ended up reserving at the specialty restaurant the last three nights and dinner was a bit better. The pool are was great and I paid for a massage on-site. The bartenders were all great and there was a good selection of brand liquor available. I did notice that when the bartender served coffee from the lobby bar that they would give customers a spoon to stir that was used by all. On three occasions I noticed customers put the spoon in their mouth and back into the cup. I mentioned it to the bartender who quickly replaced the spoon. They need to invest in throwaway stirrers as what I witnessed was a health hazard. There was a band playing in the lobby which was exceptional . Overall the resort was good.

I did not get the room I paid for. I just got a small room with no view.

I did not get the room I paid for. I just got a small room with no view.

Food wasn’t horrendous as was the service. This isn’t representative of Colombia. Don’t go to San Andres.

Food wasn’t horrendous as was the service. This isn’t representative of Colombia. Don’t go to San Andres.

The hotel was nice and San Andres Island is amazing! However the WiFi did not work and required you to sign in every time you wanted to use it (even on your cell phone). This hotel only had a buffet restaurant and not any sit down restaurants, which was a little frustrating.