the worst hotel in bodrum

the worst hotel in bodrum

It was a good location and accommodation, customer service was good but not the best, food was good and plentiful, quality was also fine. Enjoy

It was a good location and accommodation, customer service was good but not the best, food was good and plentiful, quality was also fine. Enjoy

We had a good experience , staff was very good and loved the 24 restaurant as well the all of the other meals and drinks allowed . Pool was always fun and night activities as well

We had a good experience , staff was very good and loved the 24 restaurant as well the all of the other meals and drinks allowed . Pool was always fun and night activities as well

We stayed here for 4 nights the resort was lovely and had beautiful views and many activities to keep kids busy. We enjoyed the night activities and music for adults aswell The only thing was that reception staff are not very knowledgeable and know basic English to help guests out, and at times they were quiet rude and abrupt

We stayed here for 4 nights the resort was lovely and had beautiful views and many activities to keep kids busy. We enjoyed the night activities and music for adults aswell The only thing was that reception staff are not very knowledgeable and know basic English to help guests out, and at times they were quiet rude and abrupt

Everything was just fantastic..We will definitely be back in the future

Everything was just fantastic..We will definitely be back in the future

The best resort

The best resort

House keeping could be improve.

House keeping could be improve.

Initial greeting was excellent with lovely friendly reception staff. Room was below average and in need of a refurbishment but adequate. Really disappointed with the Customer services, especially the Restaurant supervisor who was arrogant and unhelpful and couldn't be bothered to do his job and actually sent us to Guest relations to complain over an issue with allergy related matters. Things got even worse at Guest Relations where the "Assistant Manager" ended up arguing with us over providing soya or Almond milk. They did provide a carton of soya milk after the complaint but his whole attitude was arrogant and unhelpful. Communication was an issue in the hotel as only a handful of staff could speak English. Food was excellent, facilities good. Spa was good and staff friendly. Mini Market in hotel ok and even sold overpriced Electronic cigarettes in their mini market, even though they are ILLEGAL in Turkey 😉 We have travelled to lots of places around the world and stayed in many, many, 5 star hotels. Unfortunately, this hotel is a mere 3 star Hotel pretending to be a 5 Star hotel - mainly due to their customer services and unhelpful management team. I wouldn't be visiting there again, it's nothing more than Average.

Initial greeting was excellent with lovely friendly reception staff. Room was below average and in need of a refurbishment but adequate. Really disappointed with the Customer services, especially the Restaurant supervisor who was arrogant and unhelpful and couldn't be bothered to do his job and actually sent us to Guest relations to complain over an issue with allergy related matters. Things got even worse at Guest Relations where the "Assistant Manager" ended up arguing with us over providing soya or Almond milk. They did provide a carton of soya milk after the complaint but his whole attitude was arrogant and unhelpful. Communication was an issue in the hotel as only a handful of staff could speak English. Food was excellent, facilities good. Spa was good and staff friendly. Mini Market in hotel ok and even sold overpriced Electronic cigarettes in their mini market, even though they are ILLEGAL in Turkey 😉 We have travelled to lots of places around the world and stayed in many, many, 5 star hotels. Unfortunately, this hotel is a mere 3 star Hotel pretending to be a 5 Star hotel - mainly due to their customer services and unhelpful management team. I wouldn't be visiting there again, it's nothing more than Average.

The dining service was bad. The people at the water sport activities that are part of the hotel tried to trick me of playing 40€ for one hour, but actually allowed me to use the water ski only for 10 min.

The dining service was bad. The people at the water sport activities that are part of the hotel tried to trick me of playing 40€ for one hour, but actually allowed me to use the water ski only for 10 min.

Lovely

Lovely

The best hotel would recommend it to all

The best hotel would recommend it to all

Very good

Very good

I liked the services and the bed was comfortable The food was ok The staff spoke little english

Staff were kind of mean unfortunately ( and we should pay more than we expected (

a

A

Excellent resort

Excellent resort

This is an excellent place in terms of cleanliness, the quality of the food, distinct facilities, and amazing view of the sea. There are three things that need to be fixed tho: 1. Water sports without gas should be free as they are in many other resorts. 2. Both elevators should be remodeled. 3. More training should be provided to the personnel. Especially, the security staff only looks at things without doing anything. And some beach staff uses curse words while talking among each other. And finally, some restaurant staff talks behind other guests. All these three show that they need to be seriously trained!

Nice customer service, very welcoming and helpful. Excellent location and amenities, so much to do in the resort without going out! Night bar staff are great, thank you for the hospitality.