I recently stayed at this hotel, and unfortunately, my experience was far from what I expected from a 5-star establishment. The cleanliness was a major issue throughout my stay. The elevators were consistently dirty, and my room wasn’t much better – dust in the corners, unclean surfaces, and an overall feeling of neglect. To make matters worse, the housekeeping staff didn’t replenish basic amenities like toilet paper or toiletries, despite several requests. The food situation was equally disappointing. Dining at the buffet felt like living the same day over and over again – the same bland, unappetizing meals were served each day, with no variety or improvement. The bars were another letdown. Despite having bottles of premium alcohol on display, these were empty, and instead, the cheapest possible alternatives were served. It felt like a bait and switch. The staff also didn’t help improve the atmosphere, as most of them appeared unfriendly and indifferent, rarely offering a smile or making you feel welcome. In general, the entire hotel felt unclean and poorly maintained. It certainly doesn’t live up to its supposed 5-star rating, and I cannot recommend it.

I recently stayed at this hotel, and unfortunately, my experience was far from what I expected from a 5-star establishment. The cleanliness was a major issue throughout my stay. The elevators were consistently dirty, and my room wasn’t much better – dust in the corners, unclean surfaces, and an overall feeling of neglect. To make matters worse, the housekeeping staff didn’t replenish basic amenities like toilet paper or toiletries, despite several requests. The food situation was equally disappointing. Dining at the buffet felt like living the same day over and over again – the same bland, unappetizing meals were served each day, with no variety or improvement. The bars were another letdown. Despite having bottles of premium alcohol on display, these were empty, and instead, the cheapest possible alternatives were served. It felt like a bait and switch. The staff also didn’t help improve the atmosphere, as most of them appeared unfriendly and indifferent, rarely offering a smile or making you feel welcome. In general, the entire hotel felt unclean and poorly maintained. It certainly doesn’t live up to its supposed 5-star rating, and I cannot recommend it.

Upon arrival the minibar was empty and was only filled once the entire week we stayed there. Only got cleaning of room one time on day 5. Speakers located right next to kids pool area. Too loud overall. Would prefer to drive 20 minutes more to Kirman in Side as service was much better here last year.

Upon arrival the minibar was empty and was only filled once the entire week we stayed there. Only got cleaning of room one time on day 5. Speakers located right next to kids pool area. Too loud overall. Would prefer to drive 20 minutes more to Kirman in Side as service was much better here last year.

Amazing place great for families. If I had to say one bad thing I would say the night entertainment could be a bit better I would give it 4.5 stars. At 11 pm the entertainment ends. Instead, I would suggest they have a live DJ after 11 pm.

Amazing place great for families. If I had to say one bad thing I would say the night entertainment could be a bit better I would give it 4.5 stars. At 11 pm the entertainment ends. Instead, I would suggest they have a live DJ after 11 pm.

The food, facilities were great! I really recommend this hotel

The food, facilities were great! I really recommend this hotel