The guest checkin service was uninviting and poorly managed. No directions to your room or porter service. Similarly, trying to book a late checkout or drinks that are not included in the all inclusive package, was frustrating. The staff were under trained or very new and had no idea what to do, and there never seemed to be a supervisor around to help with guest queries. Also, I have never stayed in a hotel where you are instructed NOT to put used toilet paper in the toilet in your room, but to dispose of it in a pedal beside the toilet. I ended up having to make frequent visits to the main reception toilet which had no restrictions. Overall, I found the facilities, entertainment and general layout of the resort underwhelming. However, the buffets were tasty and there was a good selection. But you would get bored of the menu after a week.

The guest checkin service was uninviting and poorly managed. No directions to your room or porter service. Similarly, trying to book a late checkout or drinks that are not included in the all inclusive package, was frustrating. The staff were under trained or very new and had no idea what to do, and there never seemed to be a supervisor around to help with guest queries. Also, I have never stayed in a hotel where you are instructed NOT to put used toilet paper in the toilet in your room, but to dispose of it in a pedal beside the toilet. I ended up having to make frequent visits to the main reception toilet which had no restrictions. Overall, I found the facilities, entertainment and general layout of the resort underwhelming. However, the buffets were tasty and there was a good selection. But you would get bored of the menu after a week.

The staff couldnt do anymore for you, so attentice, polite, helpful with advice on food/areas to visit/avoid & family welcoming resort to stay on! Will defintely return.

The staff couldnt do anymore for you, so attentice, polite, helpful with advice on food/areas to visit/avoid & family welcoming resort to stay on! Will defintely return.

Everything as above expectations. Friendly staff, variety of food and clean towels daily.

Everything as above expectations. Friendly staff, variety of food and clean towels daily.

Good sports facilities and tennis. Well run. Nice beach. Fine if the weather is good. But you need transport to go anywhere.

Good sports facilities and tennis. Well run. Nice beach. Fine if the weather is good. But you need transport to go anywhere.

Thank you so much to all the staff at Lakitira resort for making our stay exceptional. The location was excellent and we felt like we were in paradise for the whole week - with the private beach only a few minutes walk away from our room, excellent service and food and a beautiful room and resort... We would definitely go back again!

Thank you so much to all the staff at Lakitira resort for making our stay exceptional. The location was excellent and we felt like we were in paradise for the whole week - with the private beach only a few minutes walk away from our room, excellent service and food and a beautiful room and resort... We would definitely go back again!

The hotel is located directly on the beach, in a peaceful area. The room was comfortable and clean, with a nice view. Excellent breakfast and dinner, served in the main restaurant. All the staff is helpful and very professional. I would definitely recommend Lakitira Resort for a relaxing and pleasent holiday!

The hotel is located directly on the beach, in a peaceful area. The room was comfortable and clean, with a nice view. Excellent breakfast and dinner, served in the main restaurant. All the staff is helpful and very professional. I would definitely recommend Lakitira Resort for a relaxing and pleasent holiday!

Great facilities and position, the buffet dinners were plentifull but confusing by way of menu and layout and also mashed up flavours. So maybe just pay for breakfast (excellent) and eat out in the next town each evening.

Great facilities and position, the buffet dinners were plentifull but confusing by way of menu and layout and also mashed up flavours. So maybe just pay for breakfast (excellent) and eat out in the next town each evening.

An extremely efficiently run resort with very friendly and capable staff. Buffet food excellent, facilities very good.

An extremely efficiently run resort with very friendly and capable staff. Buffet food excellent, facilities very good.

Great place to stay. No trouble in Kos island and even better in Kardenema. Very safe, no money troubles, really nice & friendly staff, great food, drinks, pools, views everything great. We stayed in the resort which is excellent.

Great place to stay. No trouble in Kos island and even better in Kardenema. Very safe, no money troubles, really nice & friendly staff, great food, drinks, pools, views everything great. We stayed in the resort which is excellent.

We had a brilliant holiday and I have no criticisms about the hotel and the staff. If you want to explore on foot outside the hotel area then you will find it is along way to any villages etc. We were on a relaxing break so stayed at the resort and were not disappointed.

From the minute we arrived until we departed the staff were excellent. Rooms were large and clean, entertainment was the worst that I have ever experience, except the Greek musicians at the Taverna.

The resort is nice, lovely beach, nice pool. But there are issues. First, it is a Mark Warner "resort" (not exclusive of course) which means there are herds of young kids, older kids and teenagers being ferried along the pool, restaurants and all other sports and ents areas, which can be intimidating and, quite frankly, irritating, to other guests. I found the MW staff rude and inconsiderate, and many of the older kids and teens simply very innapropriate in their running around restaurants, making a huge amount of noise there and in the pool area - away from parents, they seemed to behave like maniacs. I am a teacher, and have no patience for that in my holiday. Expedia doesn't advertise this hotel as such, so other travellers should be warned. The food in this all-inclusive or half-board is not great either - there are really only 2 restaurants (the third is extra!) and the Italian one is a ridiculous pain (you need to make a booking, which is just stupid). The drinks and ice cream are insanely overpriced - I guess as guests are kept hostage in the resort, the hotel gets away with it. Staff are friendly, but need lessons in customer services. Overall, I wouldn't go back, and I am not sure I recommend it.

Wonderful hotel with enough facilities to ensure fun for all the family. Beautiful location, charming staff, stunning beachside, clean huge swimming pools, especially the adult one. Perfect for a week. Only drawback is that it was so lovely, we couldn't leave the resort so saw little of the real Greece.

Wonderful hotel with enough facilities to ensure fun for all the family. Beautiful location, charming staff, stunning beachside, clean huge swimming pools, especially the adult one. Perfect for a week. Only drawback is that it was so lovely, we couldn't leave the resort so saw little of the real Greece.

Hotel was simply fantastic. Wonderful facilities - pool, watersports, beach bar and a brilliant kids club. Staff all incredibly helpful from the kids club team, to the restaurant & bar staff through to the cleaners. Rooms on the small size but had a lovely balcony. Majority of English guests were with Mark Warner - but plus side is that my child got better staff ratio in the hotel kids club and at one stage it was 1 on 1. Will definitely be booking again for next year

From the moment we arrived nothing was too much trouble. Using Expedia was simple,straight forward and we will definitely book with Expedia again !

I think that when you book through "Expedia", which is what I kept understanding I did even though it was through hotel.cm…… You get the worst room in the facility. A view of the trash can, screaming children around… ear plugs necessary.

I think that when you book through "Expedia", which is what I kept understanding I did even though it was through hotel.cm…… You get the worst room in the facility. A view of the trash can, screaming children around… ear plugs necessary.