A unique hotel. Friendly staff and wonderful views of the ocean and sunset. A wonderful place to relax.

A unique hotel. Friendly staff and wonderful views of the ocean and sunset. A wonderful place to relax.

Beautiful property - such an amazing experience. Casapueblo is truly one of a kind and I am so glad we decided to stay here.

Beautiful property - such an amazing experience. Casapueblo is truly one of a kind and I am so glad we decided to stay here.

We liked the entire property. The personell was very helpful We will recommend it to our friends The only negative thing was the lack of parking in the property

We liked the entire property. The personell was very helpful We will recommend it to our friends The only negative thing was the lack of parking in the property

The checking experience was disappointing, I felt like the customer time was not value, the process was slow, and burocrático. The room condition was ok but not for a 4 stars hotel. Plastic chairs in the balcony, white lights lamps illuminating the room, not warm like in all 5 stars hotels in the world, the shower curtain extend to the bathtub floor, old lamp shades, wall in need of paint, in one word the room need a refresh. Bathroom also was outdated. I sound picky? Well… remember I’m reviewing a 4 stars hotel.

The checking experience was disappointing, I felt like the customer time was not value, the process was slow, and burocrático. The room condition was ok but not for a 4 stars hotel. Plastic chairs in the balcony, white lights lamps illuminating the room, not warm like in all 5 stars hotels in the world, the shower curtain extend to the bathtub floor, old lamp shades, wall in need of paint, in one word the room need a refresh. Bathroom also was outdated. I sound picky? Well… remember I’m reviewing a 4 stars hotel.

Very interesting hotel and story behind of that. Recommend to visit and stay.

Very interesting hotel and story behind of that. Recommend to visit and stay.

We luckily got a discount on our room. During the normal season it’s way pricier. It’s gorgeous here. Staff are friendly. Supposedly six cats live on the property but I only met one :( it did greet me while I sunbathed, which I loved. I loved the breakfast buffet. Not sure why some have complained about it. The bacon was amazing. The pan au chocolate was great. Loved the ricotta Torta. Legit one of the best buffets in a Uruguayan hotel. Only suggestion is to have protection from mosquitoes in the rooms.

We luckily got a discount on our room. During the normal season it’s way pricier. It’s gorgeous here. Staff are friendly. Supposedly six cats live on the property but I only met one :( it did greet me while I sunbathed, which I loved. I loved the breakfast buffet. Not sure why some have complained about it. The bacon was amazing. The pan au chocolate was great. Loved the ricotta Torta. Legit one of the best buffets in a Uruguayan hotel. Only suggestion is to have protection from mosquitoes in the rooms.

Our second time here: our favorite hotel in the world! If you visit Punta del Este you MUST at least visit the Carlos Paez Museum & the sunset experience there! Do some research on the hotel & you will see how unique this hand built hotel really is! DONT MISS THIS PLACE!!

Our second time here: our favorite hotel in the world! If you visit Punta del Este you MUST at least visit the Carlos Paez Museum & the sunset experience there! Do some research on the hotel & you will see how unique this hand built hotel really is! DONT MISS THIS PLACE!!

Quality

Quality

It has very nice view, but very outdated facilities and poor service.

It has very nice view, but very outdated facilities and poor service.

Casapueblo is in an amazing location near Punta del Este, Uruguay. The architecture is beautiful and artsy, as it was originally built by a well-known Uruguayan painter. It is, however, showing its age and could use some updates without losing its uniqueness. The shower in our room needs to have the hot water faucet fixed so it can be better regulated, as it was almost impossible to get the right water temperature. The door to our balcony (superb views) did not close properly and it needed to be fixed during our stay. Service was very uneven. Our request to get our door fixed was not relayed to maintenance when promised and we had to ask again. Our towels were not always replaced fully (all dirty ones were removed but the wash cloths were not replaced) and toiletries not refilled until we complained that we were running out. It looked like personnel was not sufficiently trained or supervised and/or there was a staff shortage. Once we complained at the front desk on day 4 when our "complaints" had accumulated enough to say something, we got the toiletries replenished and another set of bath towels provided (still no wash cloths). We were surprised that there no tissues in the room. The ladies at the front desk did listen to us and hopefully passed on our feedback to management. A very nice touch: when we got back from an evening out, they delivered a cold bottle of champagne to our room. Unique location but uneven service does not match high price we paid.

Casapueblo is in an amazing location near Punta del Este, Uruguay. The architecture is beautiful and artsy, as it was originally built by a well-known Uruguayan painter. It is, however, showing its age and could use some updates without losing its uniqueness. The shower in our room needs to have the hot water faucet fixed so it can be better regulated, as it was almost impossible to get the right water temperature. The door to our balcony (superb views) did not close properly and it needed to be fixed during our stay. Service was very uneven. Our request to get our door fixed was not relayed to maintenance when promised and we had to ask again. Our towels were not always replaced fully (all dirty ones were removed but the wash cloths were not replaced) and toiletries not refilled until we complained that we were running out. It looked like personnel was not sufficiently trained or supervised and/or there was a staff shortage. Once we complained at the front desk on day 4 when our "complaints" had accumulated enough to say something, we got the toiletries replenished and another set of bath towels provided (still no wash cloths). We were surprised that there no tissues in the room. The ladies at the front desk did listen to us and hopefully passed on our feedback to management. A very nice touch: when we got back from an evening out, they delivered a cold bottle of champagne to our room. Unique location but uneven service does not match high price we paid.

Great hotel, great service...the room is kind of old but the balcony view is amazing.

Great hotel, great service...the room is kind of old but the balcony view is amazing.

Absolutely not worth the money. If we do come back to Punta, I would much rather just come and have a drink at the bar. Everything is completely outdated and the bathrooms really need a major upgrade. The charm and quirkiness is what drew up to Casapueblo, but the hotel from the inside is truly stuck in the 80s. The gym has machines that are so old they have rust on them, and there is a hidden charge for everything- towel rentals, chair paddings, a later checkout (BTW, check out is at 10 am and they will charge you if you are not out by then), etc.. Lunch menu is the same as dinner, and the restaurant is closed from 5-8pm so that a private tour company can enjoy the restaurant and patio area during sunset... The views and private balconies truly are spectacular, but why spend all that money when you can get all that by just visiting the bar while in town. The food is great too, but with a very limited and repetitive menu and with nothing really nearby, it makes you think about staying here for more than 1 night. Breakfast was another huge letdown-one that you had to wait to 8 AM to realize you only have an assortment of bread and nothing else. For a resort price, I would much rather spend it on a hotel that actually felt like a resort. The views and exterior (which really are spectacular) is what is keeping the hotel afloat, but it unfortunately falls so short of its potential. This hotel really could be something else if they just put some TLC in the inside.

Absolutely not worth the money. If we do come back to Punta, I would much rather just come and have a drink at the bar. Everything is completely outdated and the bathrooms really need a major upgrade. The charm and quirkiness is what drew up to Casapueblo, but the hotel from the inside is truly stuck in the 80s. The gym has machines that are so old they have rust on them, and there is a hidden charge for everything- towel rentals, chair paddings, a later checkout (BTW, check out is at 10 am and they will charge you if you are not out by then), etc.. Lunch menu is the same as dinner, and the restaurant is closed from 5-8pm so that a private tour company can enjoy the restaurant and patio area during sunset... The views and private balconies truly are spectacular, but why spend all that money when you can get all that by just visiting the bar while in town. The food is great too, but with a very limited and repetitive menu and with nothing really nearby, it makes you think about staying here for more than 1 night. Breakfast was another huge letdown-one that you had to wait to 8 AM to realize you only have an assortment of bread and nothing else. For a resort price, I would much rather spend it on a hotel that actually felt like a resort. The views and exterior (which really are spectacular) is what is keeping the hotel afloat, but it unfortunately falls so short of its potential. This hotel really could be something else if they just put some TLC in the inside.

What an amazing place! Definitely recommend!

What an amazing place! Definitely recommend!

A stay in this unique design hotel is must on a Uruguay trip. Beautiful location, friendly and helpful staff with good security concept. Restaurant provides very tasty food, good breakfeast buffet. Direct access to rio plata for swimming. Appartment spaceous and well equipped, good bed at 180cm width, huge terrasse partly shaded with beautiful view. Everything clean and well maintained. Good swimmingpools, fitness gym is rather poorly equipped. Museum and art galery in same building, therefore some traffic of non hotel guests in some areas.

A stay in this unique design hotel is must on a Uruguay trip. Beautiful location, friendly and helpful staff with good security concept. Restaurant provides very tasty food, good breakfeast buffet. Direct access to rio plata for swimming. Appartment spaceous and well equipped, good bed at 180cm width, huge terrasse partly shaded with beautiful view. Everything clean and well maintained. Good swimmingpools, fitness gym is rather poorly equipped. Museum and art galery in same building, therefore some traffic of non hotel guests in some areas.

I never been in a hotel like this one. Builded and carved in the rocks

I never been in a hotel like this one. Builded and carved in the rocks

Great

Great