Only word: terrible!

Only word: terrible!

This has been so far my worst experience with Expedia , we were freezing in the hotel trying to heat up the room with AC , when we asked for a heather he turned his phone off and we were freezing!! He wasn't picking up the phone , he dissapeared as soon as we paid , when you go out , they go into your room and go through your stuff!!! Worst of the worst, do not book here!!!

This has been so far my worst experience with Expedia , we were freezing in the hotel trying to heat up the room with AC , when we asked for a heather he turned his phone off and we were freezing!! He wasn't picking up the phone , he dissapeared as soon as we paid , when you go out , they go into your room and go through your stuff!!! Worst of the worst, do not book here!!!

From the beginning I was not pleased with this hotel. When we arrived in Ohrid, our taxi driver was happy that he knew the hotel and knew the owner. Turns out this was code for "oh great I can rip them off" and tried his best but luckily we didn't budge. We were welcomed by a woman who spoke barely any English and handed us our keys and asked for CASH payment. They didn't accept credit card which was I wasn't pleased about. They asked for more € than I was supposed to pay and tried to add taxes that weren't consistent. One person said one price, another said a different price, it was really annoying. The room was ok, although there were barely any towels provided and were pretty terrible. The fridge in the room worked fine, but every time we stepped out, the maid came in and changed the temperature to not use as much power. Look, I like my drinks cold, not mediocre cold. The location was alright, but it was pretty far from the town and not easy to find at all. The hotel didn't help in any way for finding things in town, or even for check out. Their "office hours" are 9am-noon and even then you can really only call them over the phone (which cost me a lot of money because I don't live in Macedonia). Out of five outlets in our room, 2 worked and the wifi is poor at best. Lastly, the room key is very poor. It's an old school key and you could break into each room with little effort. I would never recommend this place to anyone. I'm extremely disappointed.

From the beginning I was not pleased with this hotel. When we arrived in Ohrid, our taxi driver was happy that he knew the hotel and knew the owner. Turns out this was code for "oh great I can rip them off" and tried his best but luckily we didn't budge. We were welcomed by a woman who spoke barely any English and handed us our keys and asked for CASH payment. They didn't accept credit card which was I wasn't pleased about. They asked for more € than I was supposed to pay and tried to add taxes that weren't consistent. One person said one price, another said a different price, it was really annoying. The room was ok, although there were barely any towels provided and were pretty terrible. The fridge in the room worked fine, but every time we stepped out, the maid came in and changed the temperature to not use as much power. Look, I like my drinks cold, not mediocre cold. The location was alright, but it was pretty far from the town and not easy to find at all. The hotel didn't help in any way for finding things in town, or even for check out. Their "office hours" are 9am-noon and even then you can really only call them over the phone (which cost me a lot of money because I don't live in Macedonia). Out of five outlets in our room, 2 worked and the wifi is poor at best. Lastly, the room key is very poor. It's an old school key and you could break into each room with little effort. I would never recommend this place to anyone. I'm extremely disappointed.

Great view from the terrace of the ap. on the top floor.

Great view from the terrace of the ap. on the top floor.