OTTIMA STRUTTURA, PERSONALE CORDIALE , POSIZIONE BELLISSIMA

OTTIMA STRUTTURA, PERSONALE CORDIALE , POSIZIONE BELLISSIMA

I really enjoyed my stay at this hotel. Staff was very friendly. The pool was big and the food was good. The room was cleaned daily and linen and towels were replaced daily as well. Everyone was doing their best to make customers feel valued. I would book this hotel again.

I really enjoyed my stay at this hotel. Staff was very friendly. The pool was big and the food was good. The room was cleaned daily and linen and towels were replaced daily as well. Everyone was doing their best to make customers feel valued. I would book this hotel again.

I stayed 2 days in the hotel i couldn’t get tawels only after 24 hours and i got 1 towel for all the family, i had to keep 20 dinars in the reception for the tv remote control, during dinner and lunch the water is not free

I stayed 2 days in the hotel i couldn’t get tawels only after 24 hours and i got 1 towel for all the family, i had to keep 20 dinars in the reception for the tv remote control, during dinner and lunch the water is not free

stay away from this Hotel. Service too long (check in in particular). Poor food, never seen such bad food and poor service in any other Hotel in the area.

stay away from this Hotel. Service too long (check in in particular). Poor food, never seen such bad food and poor service in any other Hotel in the area.

PETIT WEEK-END EN FAMILLE A 7 PAX, TOUT ETE TRES BIEN LA DEMI-PENSION LE CHAMBRE . LE ACTIVITE POUR LES ENFANTS. LE PERSONNEL TRES AIMABLE ATTENTIF AU CLIENTS A LECOUTE DES BESOINS DU CLIENTS PARFAIT. LES REPAS ETE TRES BON TOUS ETE PARFAIT LE SEUL PETIT TRUC QUE JE POURRAIS REPPROCHER C'EST QUE LES ASENCEUR QUI VONT A LA PISCINE ETE HS MAIS CPAS GRAVE DUTOUT CAR TOUT ETE PARFAIT MERCI POUR TOUT ET BRAVO A LELLA BAYA ET TOUT LE PERSONELLE DE L'HOTEL ( RECEPTION.ACTIVITE.CUISINE.FEMME DE CHAMBRE.ENCADREMENT.) UN GRAND BRAVO!!!!

PETIT WEEK-END EN FAMILLE A 7 PAX, TOUT ETE TRES BIEN LA DEMI-PENSION LE CHAMBRE . LE ACTIVITE POUR LES ENFANTS. LE PERSONNEL TRES AIMABLE ATTENTIF AU CLIENTS A LECOUTE DES BESOINS DU CLIENTS PARFAIT. LES REPAS ETE TRES BON TOUS ETE PARFAIT LE SEUL PETIT TRUC QUE JE POURRAIS REPPROCHER C'EST QUE LES ASENCEUR QUI VONT A LA PISCINE ETE HS MAIS CPAS GRAVE DUTOUT CAR TOUT ETE PARFAIT MERCI POUR TOUT ET BRAVO A LELLA BAYA ET TOUT LE PERSONELLE DE L'HOTEL ( RECEPTION.ACTIVITE.CUISINE.FEMME DE CHAMBRE.ENCADREMENT.) UN GRAND BRAVO!!!!

Room is spacious Check in is too long There is not variouty of foods

Room is spacious Check in is too long There is not variouty of foods

Overall - could be a 5 star with minor adjustments and a new front desk staff. Check in took one hour. After paying for a larger room and a smaller room, we were offered two doubles after 45 minutes. I objected sighting that I paid extra for the seaview quad size room. I was told to contonue waiting. 15 more minutes and we got the correct size rooms. Sad part is with a little checking by a manager or supervisor before arrival, our issues would have been avoided. We had two rooms. One double without any phone or the fridge, no rugs, and one towel. Second with no TV and a broken phone and pool view (pool was very loud with lots of disco music). It took over 2 hours to get towels even after walking to front desk. Made us late for plans with friends. Animation staff was annoying. Nobody was enjoying the super loud disco music or easy listening. Maybe try to tone it down. Plus sides - the seaview double had a fantastic view. Quiet, clean, and the bed was amazing! Quad balcony was huge (and not bad if you like Rihanna singing "B**** better have my money" at 1pm blasted by the pool staff and no bleeping). Again super clean. Nice rugs and fridge. Food was fantastic! Recommend half-board Cleaning staff, cafe and restaurant staff were all top notch! Spa was very nice. Average prices for area. Clean and friendly.

Overall - could be a 5 star with minor adjustments and a new front desk staff. Check in took one hour. After paying for a larger room and a smaller room, we were offered two doubles after 45 minutes. I objected sighting that I paid extra for the seaview quad size room. I was told to contonue waiting. 15 more minutes and we got the correct size rooms. Sad part is with a little checking by a manager or supervisor before arrival, our issues would have been avoided. We had two rooms. One double without any phone or the fridge, no rugs, and one towel. Second with no TV and a broken phone and pool view (pool was very loud with lots of disco music). It took over 2 hours to get towels even after walking to front desk. Made us late for plans with friends. Animation staff was annoying. Nobody was enjoying the super loud disco music or easy listening. Maybe try to tone it down. Plus sides - the seaview double had a fantastic view. Quiet, clean, and the bed was amazing! Quad balcony was huge (and not bad if you like Rihanna singing "B**** better have my money" at 1pm blasted by the pool staff and no bleeping). Again super clean. Nice rugs and fridge. Food was fantastic! Recommend half-board Cleaning staff, cafe and restaurant staff were all top notch! Spa was very nice. Average prices for area. Clean and friendly.

overall the holiday was great,good customer service.

overall the holiday was great,good customer service.

Wifi was not good at all in the rooms Furniture really old Had to pay extra for the safety box No tea or water in the room Good food

Wifi was not good at all in the rooms Furniture really old Had to pay extra for the safety box No tea or water in the room Good food