OK, so we quickly realised this place is being used for socially housing homeless/asylum/those in need. Receptionist who greeted us, young lad, very pleasant and polite and helpful. Breakfast which we paid for on the day was varied and just alright. Menu needs updated as we were almost charged the new increased price until we pointed out the cost in print.I didn't appreciate the chefs/staff goin out on the balcony, with the big sign "no smoking area", to indeed, have a smoke. While we sat eating. Door open, smoke wafting in.... The bedroom itself was well equipped. The TV would be better in a more central position or on a swinging arm as very hard to see from the other bed.shower door frame needed a good scrub as lots of black mould and muck, which would come off easy, the shower head needs unscrewed to give that a clean too as plenty obvious limescale and blocked jets. Blood stain on the net curtains. Just attention to detail,really. Sadly, the room was roasting hot and directly opposite is a gym which plays VERY loud music from very early in the morning til close late evening!! We were woken far too early with no chance of peace. Not ideal after a long drive then a night out! Then another long drive home... The part of the corridor we were in was Very smelly ,stuffy and hot too. The place stank of curry. I'd suggest some attention to these areas,as the hotel was decent enough

Awful hotel - renowned for asylum seekers and emergency accommodation. Found a bed bug in the bathroom - one of the worst I’ve ever stayed in

Had so much fun and the staff are very kind.

I was in town for 1-day music festival. The hotel suited my needs perfectly.

Great friendly service, good breakfast buffet, nice clean hotel.

Overall a good hotel, the staff were friendly, my room was a good size, and the cooked breakfast buffet selection was a warm welcome which set me up for the day.

This was the second time I have stayed here in the last 12 months and it is a great overnight business stay option at a very reasonable price. The hotel is a 5 minute walk to the town centre and rail station, the rooms are spacious and spotless. Breakfast is self-service and adequate - there are cooked and cold options.

I think I was the only paying customer there, as the rest of the clientele appeared to be asylum seekers. I'm really dubious of the other reviews for this hotel.