Parking in front of accomodation.

I chose and paid extra to have a room with two queen beds and a mountain view. When we arrived we were told that the room type we booked was not available. They tried to tell us we had been given an upgrade but we were not. We had to use a pull down bed which then filled up the floor space so we could not walk around and the bed in the bedroom was so old it creaked and the mattress was collapsing . I could hardly walk the next morning from trying to sleep on an old broken bed. Very disappointed. We were pleased we only had one night there. We would have left after one night if we had booked for longer. They need new beds!

Location, Room comfort and staff

Distance from room to Hotel lobby and facilities

Close to Lake Louise

Over priced, all facilities shut, heater issue

O café da manhã, apesar de ser pago é sensacional, bem servido o Buffet, tem até frutas com cascata de chocolate… uma delícia. Quartos e camas confortáveis. Tem oferta de tours no local. Muito bonito.

O preço é bem salgado, mas assim como toda a região.

La posizione , la cucina funzionante , le serate in stile nordamericano con musica country , personale gentile in alcuni casi (La ragazza con cui abbiamo fatto check out) in altri meno (le ragazze a chi ho segnalato i rumori e chiesto info nei vari giorni )

Stanze da ammodernare per il prezzo che si paga, e soprattutto Nonostante avessimo optato per una junior suite , la camera si è dimostrata molto rumorosa (camera 3119 blocco 3 di fronte alla reception ): fin dalle prime ore dell’alba c’è andirivieni di mini bus e gente che parla in attesa di partire per i tour (l’educazione, è noto , è merce rarissima ) , inoltre durante tutta la notte ad intervalli irregolari ma frequenti , si sentono dei fastidiosissimi ticchettii non so da cosa originati (struttura in legno, animali ..). Lo segnalo alla hall ma anche loro non riesco a comprenderne l’origine .Insomma: va bene adattarsi alla rusticità e ai disagi della montagna (la zona è davvero bella e suggestiva da visitare) ma alla “modica” cifra di a 850 dollari canadesi a notte (circa 600 euro cambio attuale ) non ritengo vi sia proporzione . Mi sarà detto che “ è il Mercato , bellezza !” ma lo trovo assolutamente eccessivo .

Staff were courteous and super helpful. When we arrived, they gave us a complimentary upgrade to room with microwave, kettle, fridge so that we could be near the other party in our group, even though we had a pet with us. Rooms were comfortable and no issues. Array of three restaurants/cafes and complimentary mini golf on site. Nice picnic tables by the golf course, so we could keep our dog with us at meals (no dogs allowed at the restaurants, even the outdoor seating area). The swimming pool was pretty empty at 9 am so was able to swim laps in the 13 m pool, which also has locker rooms with showers downstairs. My parents liked the music night (Fridays and Saturdays only) which also came with s'mores and a fire pit for roasting marshmallows in the gazebo. Very convenient location in Lake Louise Village, short walk to the Samson Mall, bus stops to Lake Louise as well as Parks Connector to Lake Louise Gondola. Also the pickup/ dropoff site for the Fairview (pet friendly) shuttle to Moraine Lake.

Expensive but this is expected for the convenience of location. Wish the pool was open earlier, at 7 or 8 am for those of us who like to swim laps. The pool locker room shower was COLD for several minutes, might be good to have a sign so that people know it takes a while to warm up.

Schwimmbad inkl. 3 Hot Tubs Personal freundlich und hilfsbereit

Für einen längeren Aufenthalt ungeeignet, wenn das Standardzimmer mit 2 Kingssizebetten ausgefüllt ist, kein Platz für einen 2. Stuhl da ist und keine Ablagemöglichkeiten vorhanden sind. Dunkle, hellhörige Zimmer

Amazing location, the grounds are well kept and fun to explore and socialize,

Room updates needed, and no AC with poor ventilation in the rooms. There are “green” ways to keep guests more comfortable than they did, but the staff and location make up for the uncomfortable overnights.