Breakfast was not included

To not be told that the room rates change for weekend stay. So Friday rate was increased by $50 for Saturday. Did not get any satisfaction from staff at desk when I called to question room rates. Had jacuzzi tub that did not work

I’ve stayed here before many times with my Mom to visit cousins in the area. this visit my husband was having some serious trials from stroke and I traveled to visit cousins while he was in UCSF for a week. The staff is so pleasant and accommodating and remembered my name. I shared a funny story about a visit my Mom and I made! we were told a continental buffet for breakfast. we thought we found it, as we filled our plates I noticed everyone going into a specific room to eat and noticed a staff member from hotel writing down info! I’m in the dental profession and recognized that this was a seminar!! I told Mom just walk to our room with our plates immediately! once there I told her it wasn’t our hotel buffet! we ate our breakfast, Thankyou and then I thought of my goodness! We have plates and no charge for room service!! We washed plates in our room and I put in my luggage!! upon checkout my Mom was certain buzzers would go off at leaving and left me to checkout! Needless to say, my Mom has since passed but I use these plates daily!! Hope you appreciate the hilarity here!! Colette

it is wonderful.

staff was nice and nice to have the trail close by. the facility was clean

the decor was a little dated and was hoping it was closer to Old Town. it would be nice if there’s were shops in the complex

beautiful grounds, service in the reassurance and the food were both exceptional!

pool was a little cold but doable once we got in.

Breakfast was excellent.

Concierge could have been more helpful if she provided more information about the voucher that we were supposed to get for the breakfast arrangement, which we later learned from the restaurant staff. We were also placed in a room across the gym.. could hear the running treadmill.

Chafers did not keep breakfast in Lounge hot. Breakfast was good, but not even warm.

No cups in Lounge on Fri morning and coffee machine out of order on Fri night. Front desk provided latte instead.

clean, spacious, nice decor, good location

long walk from elevator to our room

Pool was closed. No mats in gym

The staff was super friendly & we enjoyed the area alot! Really comfortable bed & good food at the restaurant next to Lobby!!

the bar and food when we got to the property

the bar was not open in the morning and they only had breakfast food

quiet, clean, comfortable

a bit pricey

Cleanliness

Small building

I felt very at home there I had to come visit my mom for Christmas I've been sick and had surgery and my mom is in a care facility close by and I took a long shot and booked this wonderful place it turned out to be a life savior the front desk wonderful people everyone I met on property were so friendly The restaurant they have on property oh my goodness just superb food the staff the management of the restaurant so caring so sweet They did everything they could to make sure I was able to eat the foods I'm only allowed to eat I was honored

I wish the weather was a little warmer