Ubicación, instalaciones, limpieza.

Un poco tedioso tener que cambiar de ascensor para ir a la habitación.

La propreté

Rien

Modernidade do hotel

Preço elevado estacionamento Limpeza dos quartos em alguns dias deixou o lixo sem retirar e era visível que apenas haviam arrumado a cama

Localização pra quem vai ficar por Brickell, shopping do lado, apesar de pegar carro pra tudo em Miami. Cama confortável porém pequena. Gostei da experiência de ficar por lá, no bairro, não no hotel - até pq fiquei poucos dias e a intenção não era praia…

Para chegar a todos os quartos do hotel tem q pegar 2 elevadores; sobe até o 25 e depois pega outro para subir ou descer para os quartos. O vallet demora 5-10min, mas teve uma vez que levou 30min! Chuveiro com pouca pressão de água.

Limpieza

Los restaurantes cierran temprano

La piscine est très belle.

Le hall est très froid, beau mais impersonnel. Devoir passer par l'étage 25 pour accéder aux ascenseurs des chambres. Le sol de la salle de bain était sale. Il a fallu laisser l'eau couler 10 minutes dans la salle de bain pour qu'elle soit chaude. La vue mer est moyenne. De côté, entre les buildings.

Promised champagne checking in didn’t happen. Rude front desk is what we got. Promised 2 bottles of water a day didn’t happen! Was charged instead !!!

LOCATION

BREAKFAST

ninguna ayuda del personal que fuera porfisinal , solo culpar a nosotros de lgo ridiculo... el que tenga dudas que cheque ..."Yo tuve muchas reservas de Aka hotel pero compré desde un día antes porque llegábamos muy temprano el día siguiente con bebés y niños y quería entrar directo venimos de un viaje de brasil de muchas horas. Pero los tipos cancelaron como “no show” lo que es absurdo jamás me había pasado.. así que aparte tuve que pagar de nuevo más absurdo ya que ahora booking me cobró y ellos también... sucedió con todas las reservas mis amigos o sea... mucho dinero por errores... que puedo hacer?" "I had many reservations at the Aka hotel, but I bought from the day before because we were arriving very early the next day with babies and children and I wanted to go straight in since we were coming from a very long trip from Brazil. But the guys canceled it as a 'no show,' which is absurd, it had never happened to me before... so apart from that, I had to pay again, which is even more absurd since now Booking has charged me, and so did they... it happened with all my friends' reservations, I mean... a lot of money for mistakes... what can I do?"

ninguna ayuda de personal ni profesinal , solo culpar y rigidez... ridiculo manejo de huespedez "Yo tuve muchas reservas de Aka hotel pero compré desde un día antes porque llegábamos muy temprano el día siguiente con bebés y niños y quería entrar directo venimos de un viaje de brasil de muchas horas. Pero los tipos cancelaron como “no show” lo que es absurdo jamás me había pasado.. así que aparte tuve que pagar de nuevo más absurdo ya que ahora booking me cobró y ellos también... sucedió con todas las reservas mis amigos o sea... mucho dinero por errores... que puedo hacer?" "I had many reservations at the Aka hotel, but I bought from the day before because we were arriving very early the next day with babies and children and I wanted to go straight in since we were coming from a very long trip from Brazil. But the guys canceled it as a 'no show,' which is absurd, it had never happened to me before... so apart from that, I had to pay again, which is even more absurd since now Booking has charged me, and so did they... it happened with all my friends' reservations, I mean... a lot of money for mistakes... what can I do?"

Pool was good.

Breakfast. Very limited set menu. Complicated two elevator access to rooms.

Location was awesome!

Was given a late checkout by a gentleman at the front desk.came down early on checkout morning to confirm 12:30 check out with another lady at the front desk. Who tried to say we had to be out by 11:00 because they do not give late check outs it’s against company policy. I explained that I was given a late check out. She was rude and made it seem like I was lying. But reluctantly allowed the check out after embarrassing me. To my surprise At the 12:30 checkout time I was in a long line of people that were checking out. The lady seemed embarrassed that I was in her line after she had lied to me. Honestly i was shocked!

Excelente ubicación. Es un poco trastorno el hecho de subir y volver a bajar, para acceder a tu habitación. Pasando por el lobby del piso 25 a cada rato. Piscina muy buena en el edificio adjunto. Wifi algo lento. Los empleados super amables. Habitaciones normalitas, el baño no es de 4 estrellas, ni de tres. A lo sumo de uno de dos estrellas. No es caro y es much9o alojarse ahí que en la zona de Beach, que a la noche ha cambiado bastante y hay gente chunga y mucha droga. La zona de restaurantes de Brickell es muy buena. Hay buen nivel.

Te cobran 45 Euros por día el valet parking. El balcón para desayunar lo abren cuando viene el encargado. Intentan cobrar extra de propina a cada rato. Ya resulta molesto

Good location, with a nice view around, clean and spacious rooms, heated swimming pool was great.

There was an alarm error in the hotel 3 times that was disturbing, the phone in my room was not working so i had to go all the way to reception to ask what is going on.

Cafe da manha muito ruim, e caro a la carta nao tem buffet

Big rooms and comfortable bed.

Bathroom is outdated. I think it’s a little overpriced. Seems more of a 225-$250/night.

Boa

Funcionários e cobranças indevidas

la habitacion

que ahi que subir o bajara dos elevadores, y tienen restricciones de horario para sus comidas. la lavandería no te dice cuando llevan tu ropa.

Ausblick

Unfreundliches Personal in der lobby, defekte Abluft im Badezimmer, defektes Klo, sehr ringhörig, abgenutztes Mobiliar, kein nicht stören Schild (zweimal geweckt), um 5 Uhr von klappernder Fasade geweckt, preisleistung sehr schlecht!!! Zweimal Zimmer gewechselt, jedoch überall das gleiche:(

La posizione è comoda per muoversi. La zona è carina con tutti servizi, tanti ristoranti e negozi. La nostra suite era grande con la vista pazzesca.

I servizi soprattutto il cibo sono di scarsa qualità a prezzi alti. Il servizio a colazione è molto lento, hanno perso il nostro ordine. La pulizia delle camere è scarsa, dovevamo sempre chiamarli prima di uscire dalla camera altrimenti non passavano a pulire oppure arrivavano tardissimo, circa 5 del pomeriggio.

Localização excelente em Downtown. Serviço de VALET fantástico!! Camas muito confortaveis

Equipe muito simpática, mas não tão eficiente Chuveiro fraquinho Não tem uma ducha de 5 estrelas Cafe da manha com pouquissimas opções -não tem cafe continental. O restaurante é fantastico, mas para o dia a dia, falta algo mais simples.

Utsikten, personalet, spesielt parkeringsvaktene. Store rom

Litt mas fra rengjørere

Localização legal

Limpeza horrivel, custo beneficio horrivel, atendimento do staff pessimo!

Muy bonito bien situado y buena vista al mar

Localização

Serviço quarto Serviço de restaurante e home Service Valet caro 45 U.S. día cobrança de 35 U.S. día e ainda meu dia piscina fechada Difícil demais falar telefone , não atendem e qq contratempo não respondem Deixei umas tags no qto eles nem respondem não se esforçam o mínimo para apoiar

The location, the lounge area and friendliness of staff especially the guys who helped with luggage. We also loved the live music in the lounge on Tuesday night.

Having to go to the 25th floor via the lounge to another lift to get to the lift for the rooms and the pool was in another building next door which I did not realise. We had a room for 3-4 adults but the beds were small doubles so struggled to sleep comfortably with 2 to a bed.

Everything

I didn’t like anything I love everything

El hotel impecable, con servicio de valet parking, picina agradable, excelente ubicacion y el personal disponible a solucionar cualquier tema. Felicitaciones a Sergio y Melike!

No pude usar la piscina por un evento privado, el resto todo perfecto!

Do quarto e banheiro e do andar do restaurante

O fato de pegar 2 elevadores

Location Restaurant

Minibar was empty

El Personal

Mala Ubicacion de la Piscina, malo el servicio y muy pequeña

badkamer

Ik ben nog steeds met hen in discussie over de afrekening van de hotelfactuur, waarbij zij mij een pak meer factureerden dan op ons ticket van booking.com stond. Dit is de eerste keer dat ik dit meemaak en wij reizen al zeer lang Personeel vroeg tevens direct om een positieve melding op tripadvisor te plaatsen, juist als we binnen waren. Dit vond ik storend